Excellent site for procuring any color and size of contact lenses you desire! I've tried multiple sites for buying quality colored circle lenses but Pinky Paradise has proven to be my favorite. It has the most variety of lenses and even an element of affordability with its generous share of free shipping deals. Being practically blind and astigmatic as well, I found it was a bit easier to find my prescription here than it was on other sites.The site's demand for a prescription letter photo prior to purchase also places an emphasis on the user's safety and I really appreciate that. Cosmetic beauty shouldn't be attained at the cost of one's eyesight.
Order #: *******
Ordered a set of Geo Princess Sesame lens that suppose to come with animal lens case. Pinky Paradise admitted that they forgot to send the animal lens case with my order but refuse to correct their mistake. They want me to pay additional shipping for the lens case. Why should I pay for additional shipping for something that they forgot to put in the package? Their Customer Service is extremely rude and stated that there is nothing they can do for me unless I pay them again for their mistake. This fraudulent company is based in Malaysia and doesn't follow business ethics. Don't order from them.
This site has amazing circle lenses cheaper than most other sites and great customer service. The product is very well manufactured and is one of the only sites i will be shopping for my circle lenses
The contacts are reasonable price compared to most places I have seen online. I have gotten over 6 contacts from pinky paradise and I love them all! Especially my brown contacts. They are amazing highly recommend!
Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3
At first I was a bit scared because we never know with people's review but I took a guest and I was pretty surprised. I live in Canada and the shipping was very fast. So yeah, I could recommend it. Plus the prices are very good.
I ordered two pairs of contacts from them, and they're nothing short of perfection. I got blue eclipse, and brown grang (Order #: *******). The circle lens are just as comfy as the regular, and they don't dry out like crazy. As long as I look cute they get 5 stars lol.
Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3
I giggle every time I share the site name with friends but I have been blown away order after order with the price and quality of everything I've recieved. When I ended up with one lens (out of many in one particular order) that was the wrong prescription, customer service made it right and sent me a replacement without any hassle. I would never use another site for my contacts now that I'm a loyal PinkyParadise customer. I LOVE how they show the lenses on different eye colors so you can truly appreciate how they'll look when you receive them.
We are so happy that we meet your expectations and thank you so much for your continued support! ♥︎
I LOVE THIS LENS PAGE. I CAN EASILY FIND ALL THE LENSES I'M LOOKING FOR. THEY HELP ME WITH COSPLAY. I ALSO GET QUICK RETURN WHEN I WRITE A MESSAGE. I CAN EASILY KNOW ABOUT LENSES. THE GIFTS YOU SEND ARE AWESOME. I LOVE THEM
Thanks for your review ♡We sincerely appreciate it!
I've purchased a few pairs of lenses with prescription as i can't find them in my country and I swear they are just perfect! Comfortble, fits perfectly on my eyes, and they also came with tiny cute cases. Simply the best! I often make purchases with my friends for cosplay, and this is our favourite place to get them from. I've never encountered any problems with the parcels, I sometimes have to wait a bit longer for them to arrive, as our delivery company is sometimes slow due to the amounth of parcels that they have to sort #*******
Thank you so much for your your constructive feedback. Looking forward for more business with u <3
Ive been ordering with them for years now. Their new updates on the site sucks. It keep messing up. You have to provide proof of prescription. Back before the updates you didnt have to. I do understand that they need proof but they made it too complicated filling out different things. Their website keeps messing up to. I have to apply my info over and over even though I know I put in everything correctly. Its not like its my first time ordering from them. They dont like to refund you even if its their fault. Processing is forever! However, they have quick replies. The only thing is theyre quick on blaming it on the customer so you wont be able to get a refund. Im still waiting on my contacts since August-September. Their contacts might be cheaper then most websites but its not worth the hassle and headaches. Sad story since Ive been a long time customer. I ordered once a year and ever time its more than 4 pairs. So thats it for my relationship with this website. Game over!
Hi,
We have received your complaint and we truly apologize that we couldn't meet your expectations. This comes to us as a surprise due to the special attention that we give to each and every customer. Please be informed that we will definitely proceed with the replacement or a refund if the fault is in our end.
Besides, the issue with uploading prescription has been successfully solved by our support team since we had received some complaint regarding this functionality. We do really hope that you can give us another chance by re-ordering as you will definitely walk away with better experience this time.
We will also really appreciate if you can directly contact us via email to enquiry@pinkyparadise.com so we can solve these issues efficiently in a timely manner.
Thanks and apologies for the inconveniences.
I have ordered from this site before and my order ID is: *******. I love pinky paradise! My cousin recommended them to me and now I am addicted to circle lenses. I love how comfortable they are and how long they last. They have a great selection of yearly and semi-yearly lenses.
Thank you so much for taking the time to leave this excellent review. We really appreciate your business.
These were my first contacts and for what I was expecting, they we're surprisingly pretty comfortable to wear. The colour was stunning and visible against my dark brown eyes, and perfect for my Ahri (League of Legends) cosplay. Just note that they are more of a golden-y yellow colour. Order# *******
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
I ordered the Geo xck-105 lenses which in itself was a great product - comfortable and just what I wanted! Their customer service is said to be extremely reliant and fast which is very true. Although I did not have an enquiry or a problem with the product, I had emailed them photos of their wear and care guide which had got me a 5% off coupon code. Their response was almost immediate and I was very satisfied! They have constant promotions running which I definitely recommend everyone to check out as I received a free pair of Geo Elamis lenses which I was very happy to have. Their packaging is extremely appealing and I had no problems whatsoever shopping at PinkyParadise. Their site is extremely reliable and easy to navigate. Thank you so much for the great service and product!
Order #: *******
Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3
The customer service and overall support I received from the representativs, especially, Elise was outstanding, personable and very prompt. There was a pair I liked but did not like the blue limbal ring, Elise responded professionally with alternate suggestions. Also their delivery time is very accurate. The quality of the lenses from Pinky Paradise is very good too. I will recommend them to all my family and friends... Kudos to everyone
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
I absolutely loved the colored lens I bought from Pinky Paradise! I bought the G&G Shinny Grey and it was perfect and the price was fantastic too! The grey was noticeable and pretty but not too "fake" or anime looking(which isn't a bad thing, I was just looking for a more natural wear). Will definitely be buying from them again! My order ID number was *******
Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3
Such comfortable lenses! Couldnt feel them at all. Excellent customer service and price I recieved them on time and with a extra surprise I wasnt expecting. I will continue to order from you guys and tell all my friends
Thanks for the positive feedback! ♥︎
Their contact lenses are of the best I've ever owned! They're super comfortable, easy to wear and of the highest quality.
PinkyParadise's customer service is very professional and fast always looking to give the best experience to their customers and cater to their needs.
Thanks you so much for this wonderful review ❤
I ordered lenses in April it is now the end of May and I still have not received my order.
Customer service was unhelpful. They refused to resend the items. So now I am out $50 and they won't give me a refund or resend the order.
Dear Kazu,
We appreciate your bringing to our attention the problem of delivery. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by the delivery and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Please send your enquiry to customerservice@pinkyparadise.com and we assure to assist you to solve this matter. Thanks.
They have an extremely wide range so there are circle lenses for everyone. I bough violet/grey circle lenses, they are not as vibrant as on the website (and I have light eyes) they are still quite good.
Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3
I always buy my contacts for cosplay from pinkyparadise because they are always such good quality and great price too! I haven't had any problems yet and recommend this site to all my cosplayer friends looking for contacts.
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
Answer: Hi Zak! Thanks for taking time writing to us. Kindly be informed that, by using DHL express delivery, our regular circle lenses will arrive at your house within 2-5 business days excluding weekend and public holiday. Sometimes the delay might happen due to customs checking but please rest assured as this happens rarely. Hope this helps. Perhaps you have further questions, kindly send the enquiry to enquiry@pinkyparadise.com And we will assist you as soon as soonest from there Thanks.
Answer: Hi, We really feel sorry for the bad experience with other companies that has troubled you. Please be informed that customer satisfaction is always the utmost priority for us. Thus, we can definitely give you better service and good shopping experience with us. You may refer to our policies (https://www.pinkyparadise.com/return-exchange-a/253.htm) for further information. Thanks
Answer: Hi, Please be informed that yes, you can purchase our Toric lenses as long as the prescription matches the prescription available in our website. Kindly email your prescription slip to enquiry@pinkyparadise.com and we will further assist you regarding this matter. Thanks.
Answer: Hi Shirley, Thanks for taking time writing to us. Kindly find the manufacturer details below: Co., Ltd. Wave 180-0002 Musashino, Tokyo, 1-10-1 Kichijoji Higashicho Japan. Hope this helps. Thanks.
Answer: Hi, Please be informed that our lenses are completely safe to use as these lenses are approved by Korean FDA. As long as you follow our wear and care guide / chose the correct prescription for your eyes, you will not face any discomfort problems. We seldom receive complaints that our lenses damage our costumers eyes, however when we receive it we go through thorough investigation. Most of the cases happened due to non hygienic handling of lenses. If you do not have prescription, you may use either of the lenses to your left and right eyes. For further clarification, please email to enquiry@pinkyparadise.com. Thanks.
Answer: Shipping varies, i have got them in a week before but around halloween it's normally two just because of volume
Answer: Hi Erika, Can you provide us with your order number beforehand? You can also email us directly at enquiry@pinkyparadise.com and we will reply to you right away. Thanks.
PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.
Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.