This company should be SHUT DOWN! Firstly, my order arrived a month too late (I ordered 8 weeks before my event!), my calls and emails were left unanswered, when I finally did receive a call, I was given different excuses as to why my order didn't arrive on time without apology or even a hint of empathy in Stephanie's voice. Then it finally arrives (sadly it is now useless) and it wasn't even assembled. Again, something that isn't mentioned on the product page. The customer service was non existent and appalling. I have experience better service in a third world country. Don't waste your time or money. I wish I had read these reviews prior to ordering. It's incredibly disappointing. Thankfully I work for Channel 9 and will be getting this story (and all the other customer reviews) out there for others to see!
Ordered some cake making equipment and some table runners as well. All of them were delivered super quick and was exactly what was advertised, infact even nicer than I imagined. Pricing was fantastic too. I will recommend them any time.
Extremely happy with the products we received. I was really surprised by the quality of all the products as I have never expected from this you. Definitely a great find.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members