I have used this company in the past and been delighted both with the cards and the service. However... on 12th November I ordered an anniversary card which I needed for 21st November. Quoted delivery time was 3/4 days. On 18th November I contacted the company to chase the card up as I hadn't received anything. To give them credit they replied very quickly advising that the card would be sent that day.
By 20th November I had received nothing and emailed - again they replied promptly stating that the card had been sent on the 18th. On the 22nd a card arrived postmarked 21st November (the day of our anniversary). I raised a query with Paypal and today received an email from Pink and Posh stating that a second card was sent (I never asked for this and wouldn't have done as it was too late) and therefore they would not refund me.
The amount involved is not worth wrangling over but what is disappointing is that I have received no acknowledgement of their mistake and no apology.
Fortunately my wife was pleased with her anniversary card from Sainsburys and I had kept the confirmation of my original order from P&P so I could prove I hadn't forgotten our anniversary!
Paid for luxury card. Did not arrive after 2 weeks. Been chasing ever since and trying to get my money back. No luck so far. Do not waste your money.
I am a regular customer. I buy all my important cards here now. Service and product is second to none.
I ordered a christening card and a wedding anniversary card. Both arrived the next day and are beautiful. Will definitely use this company again..
Arrived on time. It was really lovely. The card was for my daughter for her engagement and they both loved it. Have used Pink & Posh before and will use you again. Wonderful cards for that special occasion
I always use Pink and Posh for my special card purchases. They are of excellent quality, very thick card and at a good price. They send you an email to say your order has been dispatched so you know when to expect your purchases to arrive. Brilliant.
Ordered a personalised engagement card on Friday 19th Feb 2021, & received in post today(22nd). Beautiful card.
Thank you Pink & Posh for the excellent service.
Thank you very much for yet another beautiful handmade card, this is the 6th card I have ordered for a special occasion and once again you have delivered a great item.
I was very pleased indeed, it was just perfect for the occasion. Excellent service. Beautiful products. Would definitely recommend as have always been impressed.
Thank you Pink & Posh for a stunning card. It arrived very well presented and beautifully wrapped, I will defiantly be recommending your website to family and friends.
You never fail to deliver, and have always been my first choice for a card to impress on that special occasion. Keep up the good work :)'
Great service even though I missed your 1pm deadline the card arrived the next day. Much admired card and a life saver for me.
Very prompt and professional service. This is the second card I have ordered and both have been fantastic. Thank you
Everything about Pink and Posh is first class. The website is easy to use, delivery is almost immediate and the product is always perfect.
Beautiful designs, very classy and personalisation never fails to delight! First Class in every way!
A beautiful card that exceeded expectations. Excellent transaction and delivery was so quick. Will certainly use again.
Thanks For Best Product and Service. Will definitely use this company again..
Overview
Pink and Posh has a rating of 2.5 stars from 38 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pink and Posh most frequently mention birthday card and customer service. Pink and Posh ranks 60th among Greeting Cards sites.
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- Plymouth, England, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members