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PhonePartWorld

How would you rate PhonePartWorld?
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New Jersey
1 review
2 helpful votes
Follow Charmaine C.
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I ordered two screens from this company First they say my package got lost, then I called back two different times jus for them to tell me they fixed it n I should be receiving them n two days, one week later n I still have nothing I have called a million times n left emails at customer support no one ever call u back! When ever u do get in touch wit ppl they are VERY rude! So basically they stiffed me out of $90!

Date of experience: March 20, 2019
Sam K. PhonePartWorld Rep
over a year old

Charmaine, thank you for shopping with us. We are sorry to hear that you didn’t have a pleasant experience. Our records indicate that you did talk to a representative 3 times during the past week and that your order has been reshiped for you. Initially you had provided an incorrect billing address that wasn’t verified by your card issuing bank and that had caused a delay in the processing of your order. We have mailed you a second package that should arrive in 1-2 days.

Alabama
2 reviews
1 helpful vote
Follow Terre l.
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My iPhone 6 LCD Screen broke badly after it fell from my pockets, while I was playing a game. The camera had a big crack and the home button became loose. This made my iPhone 6 not function properly. I had to replace the entire iPhone 6 LCD Screen Full Assembly with a new one. After looking for the right replacement, most of the online stores failed to meet my expectations due to high pricing and the product page seemed vague. I continued my search for a store that would have the parts to fix my iPhone 6 screen. After a long search, I found phonepartworld to be the right store to purchase the iPhone 6 LCD screen full assembly with camera & home button. The pricing was reasonable, their site navigation was easy and their product details were clear! I immediately ordered an iPhone 6 LCD screen full assembly with camera & home button and received it within a day. To me, Phonepartworld is the go-to online store for iPhone replacement parts.

Date of experience: March 3, 2021
Massachusetts
2 reviews
2 helpful votes
Follow maxie m.
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My MacBook Pro 13's screen started malfunctioning after I dropped it on the floor at the office. This affected my work at the office. I started looking online for an original replacement for the MacBook Pro 13 front screen glass, I was disappointed when the glass I wanted was not available in most stores. Phonepartworld had the screen I needed. I placed the order immediately and received it pretty fast. Phonepartworld gave me the best deal with the pricing.

Date of experience: March 11, 2021
Minnesota
1 review
1 helpful vote
Follow shaq f.
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My iPhone 6 was facing touch issues for quite some time, this made performing some tasks with my iPhone 6 difficult. I was looking everywhere for the right replacement screen for the iPhone 6 lcd screen online, and became very confused with which store to go with, as there were many stores selling different products and qualities with the same name. After a long time, I found the right online store - phonepartworld. I searched for the iPhone 6 LCD screen replacement in the search box provided on their website, I immediately landed on the product page I needed. Without wasting a single second, I placed the order and to my surprise, I received my iPhone 6 LCD Screen & Digitizer within two days. A big thanks to phonepartworld for such amazing customer service.

Date of experience: March 1, 2021
Florida
1 review
0 helpful votes
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Best in the market
December 4, 2020

My iPhone 5s has survived for 6 years now. Its battery has been draining very fast and also the time it takes to charge is very long. I was really frustrated with the issues my iPhone 5s was giving me. That's when I decided to change its battery. I was searching online for a store to find replacement parts for a new battery. I noticed the reviews for phonepartworld were good and decided to go ahead and try them out. I was satisfied with the replacement battery provided and went ahead with the order. I received it in a span of 2 days. I didn't expect fast delivery from them and was glad they didn't disappoint me with the product, as it's been working great for the last 6months now. Very happy with the shopping experience here.

Date of experience: December 4, 2020
North Carolina
1 review
1 helpful vote
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Genuine Replacement Parts
February 23, 2021

Placed an order on phonepartworld a few months back to try their service out. Their products ship out immediately when the order is placed on priority. I bought an iPhone 6S Plus battery, the battery received was genuine, of good quality and the perfect fit for my iPhone 6S Plus. The shopping experience was good and I recommend phonepartworld for smartphone replacement parts.

Date of experience: February 22, 2021
Florida
1 review
1 helpful vote
Follow berenice h.
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My iPad charger became too old and would not connect properly and could not charge, I was looking for the right wall charger with a USB cable. After searching on several stores online for the iPad charger bundle, I was not quite satisfied with the quality of the products on the websites I visited. Phonepartworld had the right compatible product with the cable for my iPad. I placed the order for the iPad lightning USB cable & wall charger bundle and had it delivered in 3 days. Thanks for the good product and super fast delivery.

Date of experience: March 12, 2021
India
1 review
0 helpful votes
Follow Ibrahim K.
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I have order iphone 5s battery from this website. But still now no communication or order or shipment. Bu they charged amount first. No response from website. Its strange. I couldn't believe how this website got so many false positive reviews? Be away from buying any product from this company

Date of experience: August 25, 2019
North Carolina
2 reviews
5 helpful votes
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I ordered Battery for Nexus 5 and received in time, but the battery was not as shown on website. On the back of the battery, the tape was different and there was no Numbers printed as shown on original. On contacting, they said, "Sometime different batches have the manufacture date on the front" The agent was not ready to accept the difference and hence I have to ask for refund. After long Chat, atlast got ready to send RMA

Date of experience: April 30, 2018
North Carolina
1 review
0 helpful votes
Follow barry h.
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I had a heartbreaking incident, when my iPhone 8 Plus fell from my pocket onto the road, while I was riding my bike. My iPhone 8 Plus screen was heavily damaged, along with a few small parts. I was in a state of confusion, what to do with my iPhone 8 Plus? I was running short of money to buy a new phone, so the only option left for me was to find the right iPhone 8 replacement screen, with a pocket-friendly budget. There are a lot of online stores for iPhone replacement parts, but I couldn't find one that could match my requirement. After a great long search, I landed on the phonepartworld website and found the right product - An iPhone 8 Plus LCD screen full assembly with front camera & small parts. I ordered it immediately and received it sooner than expected. The product was received on the 3rd day, after ordering it. I replaced the screen by myself after referring to video tutorials on youtube. Now my iPhone 8 Plus is functioning great. Thanks to phonepartworld.

Date of experience: February 26, 2021
Kentucky
2 reviews
1 helpful vote
Follow ryan c.
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For a couple of months, my favorite iPhone SE smartphone was not holding any charge. I was very worried about this problem, as I literally couldn't do anything with my iPhone. So I started searching on google for an iPhone SE battery replacement, the first thing that popped up on google was phonepartworld, their store reviews were positive and I decided to try them out. I reached out to their live support and after consulting with their product expert, I found they're pretty impressive(I did not know they sold only genuine parts), I decided to try their iPhone SE battery replacement and ordered their iPhone SE battery immediately. My first experience with phonepartworld was great. Now after replacing the battery, my phone works great and the charge lasts long!

Date of experience: March 3, 2021
Israel
1 review
1 helpful vote
Follow Limor A.
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Ordered a Moto X Pure display. It arrived vandalized. A knife ran through the whole thing.
Store wouldn't even return an answer when I asked them about this.

Date of experience: May 24, 2019
Arizona
1 review
2 helpful votes
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Customer support
June 5, 2019

I've been writing them for 2 months about an order from April. Stock response initially, then nothing. Called, "Operators busy. We'll call back." So far, nothing.

Date of experience: June 5, 2019
Maryland
2 reviews
7 helpful votes
Follow William S.
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Advertises same day shipping. FALSE Owner says part will arrive tomorrow. FALSE Doesn't respond to several emails. RUDE and doesn't accept responsibility when eventually reached on the phone. Says I'm wasting HIS TIME! DO YOURSELF A BIG FAVOR AND SPEND YOUR HARD EARNED MONEY ELSEWHERE!

Date of experience: August 15, 2018
Illinois
1 review
3 helpful votes
Follow C G.
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ABSOLUTLEY THE WORST
February 25, 2019

Placed an order for a screen and then decided against it so tried to cancel order within 20 minutes of placing the order - called 10 times and left 10 messages - sent 5 emails - sent 5 messaged through the contact us page and they still shipped order and refuse to refund money even though package was refused at delivery and sent back - again no phone contact - they will not answer phone - will not return emails - this company is ABSOLUTELY the WORST COMPANY I have ever dealt with in my life!

Date of experience: February 25, 2019
Nevada
6 reviews
12 helpful votes
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Iphone 6 battery
January 31, 2018

I've never used this company before
I recieved the battery. I opened the yellow mailing envelope, saw a small white box, I opened it to find a used battery. WTF really? I used battery? Wear and tear on it. You can tell its used. I'm going to file a bbb report, and slam you on yelp. Very upset. I will never do service from you again.

Date of experience: January 31, 2018
North Carolina
1 review
3 helpful votes
Follow Gloria R.
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Ordered March 31st, 2019.
Account debited April 1st.
8 business days for delivery.
April 15th, no package. Called.
Guy stated they will resend.
Called April 29th, 2019, same guy. It was on back order previously, it should be there. Maybe the next day or two.
Asked for a tracking number. Will send to email by tomorrow night.
May 3rd, 2019... no package, no tracking number.
Just don't do it!

Date of experience: May 3, 2019
New Jersey
1 review
0 helpful votes
Follow Robin S.
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DO NOT BUY from Phone part world. I CAN NOT STRESS ENOUGH what a rip off this company is. There should be negative stars allowed for companies like this. I wish i had looked at these reviewS before purchasing. They do not answer phone calls. They have a request form for a refund. Don't even bother filling it out, They don't look at it. They don't return phone calls. I tried for over a month, leaving 5 to 6 msg a day. They sent me an incomplete tool kit for an iphone. Its worthless to me without the correct screw drivers. Had to buy another one from another company to install the iphone dock that I also purchased from them and that didn't work either. DO NOT USE THIS COMPANY TO PURCHASE ANY PRODUCT FROM THEM.

Date of experience: June 13, 2019
Croatia
1 review
1 helpful vote
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Very bad
January 31, 2019

I was cancel the order but I never get my money back! I wrote a few times but nobody answers me! Save your time and money and do not buy on this site!

Date of experience: January 31, 2019
Alabama
1 review
0 helpful votes
Follow Jon S.
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I ordered my first complete LCD front assembly for a customers iPhone 6s plus. The site was easy to navigate, very informative description of the products and a very simple return policy. There is a 5 dollar or 15% restocking fee(which ever is more) for parts that are returned fully functioning or not used, if you cant deal with restocking fees then your in the wrong business/hobby. With that said I did order the same assembly from them for a second time. The product came on time, properly packaged with the little tool kit. After I installed the product I noticed it was not functioning properly. I called the that night explained what was going on. They asked me to take a video of the lcd malfunctioning. I did, sent it to there email and recieved a warranty return shipping label in my email the next business day. I shipped it off on a monday and received a new product the next monday. Shipping took longer because it was Thanksgiving. The new LCD works like a charm. Long story short, great customer service, quick responses, fair return/exchange policy, quality products and fast shipping. I would and do recommend this supplier.

Date of experience: December 1, 2017

Overview

PhonePartWorld has a rating of 3.2 stars from 92 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PhonePartWorld most frequently mention replacement parts, online store and lcd screen. PhonePartWorld ranks 9th among Mobile Repair sites.

service
48
value
48
shipping
48
returns
45
quality
48