Quick and easy process, with good coverage and benefits for what I want. Hopefully all claims are as easy and painless as the signup was.
This is my experience with PET PREMIUM, more specifically their adminstrator who is Crum and Forester their administrator.
The are Crooks and Liars....straightout. I cannot give them the benefit of the doubt because their is no room for any doubt. Their goal is to DENY CLAIMS and there is no ethics here as they play dirty. They will make you crazy by gaslighting you like an expert NARCISSIST. No, we never told you that, No you did not experience that with your pet. No, your vet did not say that, No we did tell you that, do you get the drift? Believe me this is not a mistake or an oversight by this Crum and Forester....after hours on the phone and with management and they are vague and keep changing their reason for denying your first claim in 2018 seven months into the year for a MEASLY $35.00. Yes I said $35.00 They lie, cheat and twist the truth like no other company I have ever experienced. It was a piece of cake for my homeowners insurance claim for $20,000 hail damage but this...............they will make you crazy over $35.00 and and they have zero integrity. IT is a SHAM and I am posting this because if they play this dirty over $35.00 you can bet they will never cover any NORMAL costing claim. Forget it. Save your money and your mental health and keep your pet healthy and the money you would pay them you can just pay the vet.
I don't know if I would buy again as this is the first time using. I feel like pricing could be a little cheaper.
Just getting to this web site through the portal was long. Had to type my name my dogs name multiple times. Just get your own web site and things would be easier. Price is OK.
Don't know about the product or services yet. I have not used them. Believe me I will let you know either way. Thx
I am thankful for the lack of age bias and no judgement for not selecting a wellness plan. The enrollment process is straightforward and fast. I hope I don't have to use the insurance, but I take comfort in knowing I can get care for my cats when they need it!
It could be a little cheaper and all Wellness levels should cover dental cleaning at least once a year. Having clean teeth has a lot to do with having a healthy dog.
I am slightly confused about the policy. I don't think I have got it yet. I better call them today. Also I can't really say how I rate the experience. I haven't received any products or services yet. As far as signing up for the insurance it was fine but I don't know when the policy is coming or if it came and I didn't see it if it came by email. Oh well. It will sort itself out.
I enjoy the wellness plan options that you have available. That is really why I went with this pet insurance over some others.
Easy to complete and a lot of comprehensive information on their website. This is a great company if you see that they are really trying to help you make the best decisions for your pet. I am a new dog owner and after using petpremiums website I felt confident and informed enough to get a dog and buy the insurance with them.
I would feel better about the price if it included wellness exams but I cannot afford the extra premium
petpremium.com was an easy website to navigate and very user friendly. It was an overall great experience.
"Continuing Care" coverage in the contract was not mentioned through the application process. I think this is a significant omission.
The lady that handled my information was excellent. I think her name was Angela. I would like for her to receive commission for this sale because she provided excellent customer service ad patience with me.
Other companies had higher prices and some had the same price. I particularly liked that petpremium followed up with me personally because sometimes you want to talk to a real person!
I like that PetPremium didn't have a bunch of hidden fees like other companies have. I especially like the one time per year deductible.
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