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Perfume.com

Overview

Perfume.com has a rating of 4.5 stars from 8,388 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfume.com most frequently mention fast delivery, great prices and timely manner. Perfume.com ranks 1st among Perfume sites.

service
635
value
3,473
shipping
3,519
returns
102
quality
7,769
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131,375 reviews
+128
How would you rate Perfume.com?
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District of Columbia
1 review
0 helpful votes
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Quick and Easy
March 7, 2021

I've ordered from Perfume.com on several occasions. You can't beat the prices. I'll also say that each time I ordered I received my products within 3 to 4 days! I can definitely say that I'll continue to do business with this honorable and reputable company.

Date of experience: March 7, 2021
Minnesota
1 review
1 helpful vote
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Received as a gift a empty bottle of men's cologne. Emailed customer service. After two attempts to resolve NOTHING was done - a new bottle of cologne was not sent out. I sent a photo with each email. The second response was that was not what was ordered and to send a photo of the correct cologne. WHAT?! That was what you sent! Then received email from another section of Perfume.com asking about the issue. I detailed everything to them and included a photo again. NO RESPONSE! They clearly fo not care I received no perfume and wasn't going to correct the issue either. Could not show proof of purchase as this was a gift! Moral of this story? Don't buy from this place!

Date of experience: February 25, 2021
New Jersey
1 review
0 helpful votes
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Do not buy Zaien products!
May 3, 2021

I ordered a bottle of Zien perfume and boy was that a mistake. It doesn't smell at all like I was hoping for. In addition, I sprayed a little on my arm and I immediately got a rash, my eyes burned and I had to scrub it off immediately. Buyer beware! This product is full of chemicals and comes from China. I would urge perfume.com not to carry their products.

Date of experience: April 3, 2021
Maine
1 review
0 helpful votes
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First time customer
April 14, 2021

First time ordering from your company I love the fragrance of Poison, it was my signature smell when I was younger, I couldnt go anywhere with out some one saying Doris is here! It was awesome. The store I used to buy it at closed and never knew where I could purchase it again. I am so happy to find your company and regained my youth... thank you Doris Tardiff

Date of experience: April 14, 2021
Missouri
1 review
0 helpful votes
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Tiny product
April 27, 2021
Updated review

I'm typically always happy with the products from perfume.com but this time I received the smallest bottle that I've ever gotten for a bigger price. Still love the product, just not sure that I'll do it again for that price if the bottle isn't bigger

Date of experience: April 27, 2021

Always satisfied
April 19, 2021
Previous review

Always satisfied

Date of experience: April 19, 2021
North Dakota
2 reviews
0 helpful votes
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Quick Delivery, Perfect Product, Great Price!
June 14, 2021

I was so excited to see the variety of products offered on the website! I was pleased with the great price I paid, and my delivery came quickly and in perfect shape. All in all, one happy customer! I WILL be shopping your site again!

Date of experience: June 14, 2021
Pennsylvania
1 review
0 helpful votes
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Amazing best site to get your perfumes on!
August 31, 2021

My experience was very good I am so happy I tried Perfume.com I got my perfumes in a week and it arrived on time which was even better. I am very satisfied with my experience and I know if you try it you will be satisfied as well. I highly recommend this website to anyone who wants to buy perfume but doesn't leave the house.

Date of experience: August 31, 2021
New Jersey
7 reviews
15 helpful votes
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This site has great discounts on amazing perfume brands. They also sometimes have free shipping. Right now, I believe shipping is free. I was looking at getting more of my current perfume while they still have free shipping. Plus, they have additional sales for the Spring. This is a site definitely worth checking out.

Date of experience: April 3, 2013
Ukraine
1 review
0 helpful votes
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Oh no It happened.
October 17, 2021

No way on Earth I will recommend it. I earned some money to invest. The company turned out to be bad and took my money. I didn't even understand how. I was on the ninth cloud of happiness, because I found. This site > (core fundo. Xyz) Fortunately, they helped me recover all my lost money. They helped me a lot!

Date of experience: September 17, 2021
Ohio
1 review
0 helpful votes
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One of the bottles I ordered was defective.
June 14, 2021
Updated review

The first time I ordered from this site it was a great experience. This was my second order and some of my order was damaged when it arrived. One bottle i ordered was chipped so bad I had to keep the bubble wrap taped around the bottle to prevent from cutting my hand on the chipped bottle. Also, the spray nozzle does not work very well at all.

Date of experience: May 15, 2021

One of the bottles I ordered was defective.
June 14, 2021
Previous review

The first time I ordered from this site it was a great experience. This was my second order and some of my order was damaged when it arrived. One bottle i ordered was chipped so bad I had to keep the bubble wrap taped around the bottle to prevent from cutting my hand on the chipped bottle. Also, the spray nozzle does not work very well at all.

Date of experience: May 15, 2021
Spain
1 review
2 helpful votes
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Terrible service
November 16, 2020

Ordered Kouros 100ml about 2 weeks ago, did not receive any confirmation of order but they still took 90.6r€ from my account. Have been trying to contact them ever since and they keep giving me a ticket number but that is where the contact stops. Seriously think this is a Hoax company and would advise anyone to steer clear. Not an helpful company at all.

Date of experience: November 16, 2020
Texas
1 review
0 helpful votes
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Weak scent
August 6, 2021

My experience with perfume.com has always been wonderful. I love the website and options! The perfume I chose with this order was D&G Light Blue Sunset. It was a tester bottle. I have the original Light Blue and live it, so I was excited to order this. The description of an"tester" bottle said there were no differences between a tester and a boxed perfume. Either that is not true, or this perfume is not what it is cracked up to be. The scent was very faint and the alcohol overpowered the faint smell. It kinda smells like bug spray. The smell does not last (thank gosh)... I am just very dissatisfied with this purchase

Date of experience: August 6, 2021
Florida
1 review
0 helpful votes
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Can't think of one
August 17, 2024

Package came in fast and was in perfect condition and easy to use

Date of experience: August 7, 2024
Missouri
2 reviews
0 helpful votes
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GREAT SELECTION AT REASONABLE PRICES
April 9, 2021

First, my order arrived quickly. Three items were in new packages. The Enigma was the primary item that I wanted and it was in a nice, new looking package but when I removed the bottle it had perfume smeared on the outside and was not completely full.

Date of experience: April 9, 2021
Michigan
1 review
0 helpful votes
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No smell
August 15, 2019
Updated review

This cologne smell does not last. I think its been setting too long. I tried it on in the store and it lasted. That is why i ordered this brand. Now I feel like I spent this money for alcohol. I really want to return this cologne.

Date of experience: August 15, 2019

FAST AND EASY
August 7, 2019
Previous review

FAST AND EASY

Date of experience: August 7, 2019
Michigan
1 review
0 helpful votes
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Burberry by Burberry 1.1 Oz Spray perfume
October 30, 2023

My new perfume. Light scent. It's my
First time using this product. Anyone of any age
Could wear this. I think I will wear this everyday.
My husband even said it smells good. When I need a refill,I will return. PS 10/30/23

Date of experience: October 30, 2023
California
1 review
0 helpful votes
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Successful purchase
November 16, 2021

I think this was the best purchase I ever did online. I never thought I could choose a good perfume online without even smelling it. With the help of a qualified manager I see it is quite possible. Thank you very much.

Date of experience: November 16, 2021
Canada
1 review
1 helpful vote
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I was given a full refund
April 25, 2020
Updated review

I came back to update my review because the seller gave me a full refund. Although it took almost 2 months to resolve the issue, I am happy that the seller was responsive and took steps to remedy the situation. Thank you.

Date of experience: April 24, 2020

I never got my order
April 16, 2020
Previous review

This has been the most frustrating Customer experience I have ever had. I ordered 2 perfumes (>100USD) from the site early March and I was told a tracking number would be sent to me. I waited over a week to allow for delays and wrote to ask. Then a tracking number was sent which showed the item was delivered to my private box. No one in our household ever saw that package. Numerous emails later, I still havent seen my order or a replacement.

Date of experience: April 16, 2020
Canada
1 review
18 helpful votes
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Love it
April 25, 2020

I was so happy with this site. Customer service was within five minutes wait time very friendly and helpful. Fast shipping especially for this crisis.(2020). I am beyond in love with my Swiss Arabian perfume oil. It is so rich and beautiful. And the bottle is Arabian princess perfection so very beautiful. For your prices this was fantastic. And I was able to try a new brand and I will be a follower of it. Thank you so much perfume.com I will be a loyal customer. Check every day for deals.

Date of experience: April 24, 2020
Florida
1 review
0 helpful votes
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Loved the tester sprays
July 6, 2019

Great experience... quick service. Good price. Only thing that would make it better is to add a few sample cards with scent to encourage another sale... I purchased a Bvlgari scent and would gladly purchase other Bvlgari scents if I could smell a sample. Avon has done that for years. Please consider that.

Date of experience: July 6, 2019