business logo of Perfume.com

Perfume.comReviews 8,425

4.4

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
How would you rate Perfume.com?
grey star
grey star
grey star
grey star
grey star

Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
643
value
3,477
shipping
3,523
quality
7,765
This company does not typically respond to reviews

Instant Feedback

131,784 reviews
New York
1 review
0 helpful votes
Follow Christine D.
Unfollow Christine D.
Send Message
Share Review
Report Review

I love this site.
March 12, 2021
Updated review

I love this site and the ease of purchasing on line.

Date of experience: March 12, 2021

I love this site and the ease of purchasing on line
March 5, 2021
Previous review

I love this site and the ease of purchasing on line.

Date of experience: March 5, 2021
Nebraska
1 review
0 helpful votes
Follow Roni T.
Unfollow Roni T.
Send Message
Share Review
Report Review

Fantastic
March 12, 2021
Updated review

Found the perfume that I have worn for years at a very reasonable. This is my 1st time using this sit & I hope the perfume is the real thing & not someone passing fake perfumes for the truly real brands.

Date of experience: March 12, 2021

Found the perfume that I have worn for years at a very...
March 4, 2021
Previous review

Found the perfume that I have worn for years at a very reasonable. This is my 1st time using this sit & I hope the perfume is the real thing & not someone passing fake perfumes for the truly real brands.

Date of experience: March 4, 2021
New Jersey
1 review
0 helpful votes
Follow Suzanne G.
Unfollow Suzanne G.
Send Message
Share Review
Report Review

My experience with Perfume.com was amazing it was the USP service that was the problem with their delivery they were two day's Later than it was supposed to

Date of experience: March 12, 2021
West Virginia
1 review
0 helpful votes
Follow Shenella U.
Unfollow Shenella U.
Send Message
Share Review
Report Review

Fast Service
March 11, 2021

When I ordered it only took three days to receive the items I had purchased.

Date of experience: March 11, 2021
New Jersey
2 reviews
0 helpful votes
Follow Clara G.
Unfollow Clara G.
Send Message
Share Review
Report Review

Favorite perfume
March 11, 2021
Updated review

Quick and easy check out and delivery is very fast happy with the service

Date of experience: March 11, 2021

Quick and easy check out and delivery is very fast...
March 4, 2021
Previous review

Quick and easy check out and delivery is very fast happy with the service

Date of experience: March 4, 2021
Texas
1 review
0 helpful votes
Follow Kris D.
Unfollow Kris D.
Send Message
Share Review
Report Review

Great prices! Fast shipping!
March 11, 2021

I got such an amazing deal on three of my favorite perfumes! Shipping was super fast too! I will definitely be ordering my perfumes from here from now on!

Date of experience: March 11, 2021
Pennsylvania
1 review
1 helpful vote
Follow Mary J.
Unfollow Mary J.
Send Message
Share Review
Report Review

Fragrance scent
April 10, 2021
Updated review

Price and delivery were good. Compared to bottles that I have purchased in the past, this bottle of Jessica McClintok doesn't have a fragrance that lasts. Disappointing.

Date of experience: March 11, 2021

Good website
March 4, 2021
Previous review

Good website. I thought the coupon promotions were confusing, though.

Date of experience: March 4, 2021
Texas
2 reviews
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Send Message
Share Review
Report Review

Perfume.com was much easier to use than dealing with Amazon Prime or Tom Ford.

Date of experience: March 11, 2021

Perfume.com was much easier to use than dealing with...
March 4, 2021
Previous review

Perfume.com was much easier to use than dealing with Amazon Prime or Tom Ford.

Date of experience: March 4, 2021
Washington
2 reviews
0 helpful votes
Follow Lorraine R.
Unfollow Lorraine R.
Send Message
Share Review
Report Review

I just luv yr sight and the all around variety and the prompt delivery time.

Date of experience: March 11, 2021

I just luv yr sight
March 4, 2021
Previous review

I just luv yr sight

Date of experience: March 4, 2021
New York
2 reviews
0 helpful votes
Follow Janet R.
Unfollow Janet R.
Send Message
Share Review
Report Review

I placed my order and the very next day received my order! I couldn't believe it!

I ordered some old favorites that I usually don't see available in the stores I regularly shop at. Very pleased with quality and fast delivery. I will order again.

Date of experience: March 11, 2021
California
3 reviews
0 helpful votes
Follow Heidi I.
Unfollow Heidi I.
Send Message
Share Review
Report Review

Love's Baby Soft
March 11, 2021

Have been waiting for this product to come back! So happy it did.

Date of experience: March 11, 2021
California
1 review
0 helpful votes
Follow Danny Z.
Unfollow Danny Z.
Send Message
Share Review
Report Review

Im looking forward to my signature summer scent its been sold out for months but I'm glad i found it a couple months before summer. At such a great price too my old bottle is about half way need more juice for the summer time.

Date of experience: March 11, 2021

Im looking forward to my signature summer scent its...
March 4, 2021
Previous review

Im looking forward to my signature summer scent its been sold out for months but I'm glad i found it a couple months before summer. At such a great price too my old bottle is about half way need more juice for the summer time.

Date of experience: March 4, 2021
Illinois
1 review
0 helpful votes
Follow Dorrell R.
Unfollow Dorrell R.
Send Message
Share Review
Report Review

Happy with Perfume.com
March 11, 2021

Delivery was faster than the estimated time given, im happy to have found a good fragrance website

Date of experience: March 11, 2021
California
1 review
0 helpful votes
Follow April X.
Unfollow April X.
Send Message
Share Review
Report Review

Had everything I wanted Thanks
March 11, 2021
Updated review

After using another site and being disappointed. I was happy to find Parfume.com. I found everything at a great price.

Date of experience: March 11, 2021

Quick and easy Thanks
March 4, 2021
Previous review

Quick and easy
Thanks

Date of experience: March 4, 2021
Michigan
1 review
0 helpful votes
Follow Amber C.
Unfollow Amber C.
Send Message
Share Review
Report Review

Forever my mother
March 11, 2021

My mother has wore this perfume since I can remember. Ordering here was fast simple and easy

Date of experience: March 11, 2021
Arizona
1 review
0 helpful votes
Follow Margaret T.
Unfollow Margaret T.
Send Message
Share Review
Report Review

Very easy
March 11, 2021

The ordering was very easy to do and I got what I ordered in a timely manner. Thank you. I will be ordering again in the future.

Date of experience: March 11, 2021
Oklahoma
1 review
0 helpful votes
Follow Armani H.
Unfollow Armani H.
Send Message
Share Review
Report Review

Very satisfied
March 11, 2021

I order great top of the line seats at a great affordable price and they delivered.

Date of experience: March 11, 2021
Kentucky
1 review
0 helpful votes
Follow Dave T.
Unfollow Dave T.
Send Message
Share Review
Report Review

Superb service
March 10, 2021

Easy to navigate. Product was available. Reasonable price.

Date of experience: March 10, 2021
North Carolina
1 review
0 helpful votes
Follow lewis Y.
Unfollow lewis Y.
Send Message
Share Review
Report Review

Smell good
March 10, 2021
Updated review

Always a great experience choosing from a vast selection of colognes

Date of experience: March 10, 2021

Always a great experience choosing from a vast selection...
March 3, 2021
Previous review

Always a great experience choosing from a vast selection of colognes

Date of experience: March 3, 2021
Alabama
1 review
0 helpful votes
Follow Margaret F.
Unfollow Margaret F.
Send Message
Share Review
Report Review

I love the smell of passion.
March 10, 2021
Updated review

You were very thorough. I can't wait to receive it
The bottle and what is in seems to appeal to me

Date of experience: March 10, 2021

You were very thorough
March 1, 2021
Previous review

You were very thorough. I can't wait to receive it
The bottle and what is in seems to appeal to me

Date of experience: March 1, 2021