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Perfume.comReviews 8,425

4.4

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
643
value
3,477
shipping
3,523
quality
7,765
This company does not typically respond to reviews

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131,782 reviews
Louisiana
1 review
0 helpful votes
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Happy
March 18, 2021
Updated review

It was fast and easy.And not that expensive. It came fast. I had no issues! Very happy.

Date of experience: March 18, 2021

It was fast and easy
March 10, 2021
Previous review

It was fast and easy.

Date of experience: March 10, 2021
Illinois
1 review
0 helpful votes
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Gift
March 18, 2021

I purchased perfume for my mother for a gift. She loves it. Package came about 1 day early

Date of experience: March 18, 2021
Oregon
1 review
0 helpful votes
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Great experience!
March 18, 2021

Product available with good price and fast delivery!

Date of experience: March 18, 2021
Florida
1 review
0 helpful votes
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Reliable site
March 18, 2021
Updated review

Great everything was according to the description.

Date of experience: March 18, 2021

Great
March 11, 2021
Previous review

Great

Date of experience: March 11, 2021
Nevada
1 review
0 helpful votes
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Very happy with this product
March 18, 2021

I order and j spect one week but coming early so I'm very happy with this company

Date of experience: March 18, 2021
Texas
2 reviews
0 helpful votes
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Great price for a great product
April 16, 2021
Updated review

I ordered 4 bottles of British Sterling which is extremely difficult to find. They were priced very reasonable and arrived in the time promised. I highly recommend Perfume.com

Date of experience: March 17, 2021

Great way to buy a product
December 28, 2020
Previous review

Great way to buy a product

Date of experience: December 28, 2020
North Carolina
1 review
0 helpful votes
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Sister happy
March 17, 2021
Updated review

Have been buying at another site.
This was easier and you had good pricing.

Date of experience: March 17, 2021

Have been buying at another site
March 10, 2021
Previous review

Have been buying at another site.
This was easier and you had good pricing.

Date of experience: March 10, 2021
New York
2 reviews
0 helpful votes
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Fast shipping
March 17, 2021

Fast shipping accurate product as shown in description.

Date of experience: March 17, 2021
Texas
1 review
0 helpful votes
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LOOK before hitting the place order button!
March 17, 2021
Updated review

I ordered 2 of the same perfume s (i. E., Versace's Eros for women)!

Date of experience: March 17, 2021

I like your site!
March 9, 2021
Previous review

I like your site! Can't you tell by the amount of money I'm spending!

Date of experience: March 9, 2021
North Carolina
1 review
0 helpful votes
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Good price
March 17, 2021

The item was exactly as advertised and a better price than the retail stores.

Date of experience: March 17, 2021
California
2 reviews
0 helpful votes
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Now ex Amazon shopper
March 17, 2021
Updated review

I normally would buy from Amazon over many years
I think if everything goes right with my 1st order with you guys this will be my go to place
Time will tell

Date of experience: March 17, 2021

I normally would buy from Amazon over many years I...
March 8, 2021
Previous review

I normally would buy from Amazon over many years
I think if everything goes right with my 1st order with you guys this will be my go to place
Time will tell

Date of experience: March 8, 2021
California
1 review
0 helpful votes
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Unisex fragrance or not?
March 17, 2021

I was just curious of these brands of the past. However yes the price did have me interested regardless of the sizes of bottles they are. When i received my order i figured something was strange about the boxes, and how they smelled lol, but seriously ok yes i was happy about the time of delivery, but that smell that i known for years was not here. Especially the ( the obsession)the (drakkar noir) was pretty obvious that it wasn't the (original) fragrance/ scents of 1987. Not here to put down this site/business, but these are more like knockoff versions of those old brands. The price is the obvious catch.

Date of experience: March 17, 2021
New York
1 review
0 helpful votes
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Couldn't be happier wth the ordering and delivery.
March 17, 2021
Updated review

I didn't get the discount i should have gotten. The Jade EAST was not the same fragrance it USED to be.

Date of experience: March 17, 2021

I didn't get the discount i should have gotten
March 8, 2021
Previous review

I didn't get the discount i should have gotten.

Date of experience: March 8, 2021
Michigan
1 review
0 helpful votes
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Large selection
March 17, 2021

They have everything I'm looking for for a bit cheaper than retail. Love it!

Date of experience: March 17, 2021
Malaysia
1 review
0 helpful votes
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Why the delivery of my item taking too late. I ordered on 26 February and until now it's still in Singapore. It exceeds the actual delivery time. I never expect this from you. It's just from Singapore to Malaysia. Not a big deal.

Date of experience: March 17, 2021
Washington
1 review
0 helpful votes
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Jour d'Hermes is great!
March 17, 2021

Was skeptical but received a genuine product for a great price! Glad I took a leap

Date of experience: March 17, 2021
Pennsylvania
1 review
0 helpful votes
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My ups for perfume.com
March 16, 2021
Updated review

Easy to maneuver and quick link to Apple Pay makes for easy check out.
Wished it was easier to find testers and open bottles

Date of experience: March 16, 2021

Easy to maneuver and quick link to Apple Pay makes...
March 9, 2021
Previous review

Easy to maneuver and quick link to Apple Pay makes for easy check out
Wished it was easier to find testers and open bottles

Date of experience: March 9, 2021
California
1 review
0 helpful votes
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Great
March 16, 2021

!

Date of experience: March 16, 2021
Massachusetts
1 review
0 helpful votes
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I SMELL AMAZING
March 16, 2021
Updated review

Quick and easy. Even though I bought the WRONG one. This one smells fantastic. Didn't know there were different kinds of Poison. Thank You

Date of experience: March 16, 2021

Quick and easy
March 2, 2021
Previous review

Quick and easy

Date of experience: March 2, 2021
Tennessee
2 reviews
0 helpful votes
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So glad I was able to find my favorite perfume and to get a good discount on it was even greater. Thank u. Carrie

Date of experience: March 16, 2021

So glad I was able to find my favorite perfume and...
March 8, 2021
Previous review

So glad I was able to find my favorite perfume and to get a good discount on it was even greater. Thank u. Carrie

Date of experience: March 8, 2021