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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I love shopping with perfume. Com but there's just so many to choose from
I love shopping with perfume. Come but there's just so many to choose from
Love the sent, it now my go to
Differently the same old product
And the bottle is a monster, great value
The site is easy to navigate and you have a large selection of fragrances. The prices are great as well.
The site is easy to navigate and you have a large selection of fragrances.
Very easy to order and good prices! Birthday gift for my bff! I've shopped here several times and have never been disappointed
Very satisfied with Perfume.com's service. From order date to delivery date 3 days and I'm in Hawaii!
Placed the order. Order is pulled. Order is shipped. I receive order. Wife is happy. Happy Wife, happy life.
I got myself and my husband a new perfume/cologne that neither of us had tried before but were highly recommended based on what we used in the past. I have to say, they're both amazing!
The perfume was good but very much different from the one I bought on the Versace website... Also got charged 2 time on my card two different amount for the perfume I called customer service and got no where the conversation was recorded both times I called by both of us. Also have my bank statement to show it was withdrawn from my account and never refunded... So I lost out on $66.71 out my account that I'm getting the run around on how to get it back and the perfume price was $42.29 which was also charged on my card I received my perfume but not my refund LOST OF MONEY NEVER AGAIN
Easy to order. Responsive internet answer. Package was delivered promptly.
Like it and sue it every day.; What more do you want to know?
Quick and easy. Had everything I was looking for. Plus my package was here in 2 days.
I usually shop at Frangrancenet.com and compared prices, and it's WAY cheaper than them. Also glad to see some oldies, but favorites!
I usually shop at Frangrancenet.com and compared prices, and it's WAY cheaper than them. Also glad to see some oldies, but favorites!
Fast delivery and exactly what I ordered. Thank you!
Good fast service. Reasonably priced. Would order again.
Great selection and easy purchase, they have been consistent for years.
The shipping was faster than I thought and my selection was excellent and at a good price.
Omg this Bond No. 9 FiDi made me want to eat my husband! It was so masculine and sexy! You don't need to spray a lot. One spray is plenty. I love that when I hug him I can smell him on me a little. If you love woodsy sexy tones this will blow your mind. If you don't like it, still but it! There is no way you won't like this fragrance.
Quick shipping. Lower prices. Excellent customer service
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members