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Perfume.comReviews 8,449

4.5

From the business

Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
647
value
3,477
shipping
3,523
quality
7,789
This company does not typically respond to reviews

Instant Feedback

131,879 reviews
Texas
2 reviews
0 helpful votes
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Awesome delivery
April 28, 2021

Very quick came on time I was very satisfied. They also keep me updated

Date of experience: April 28, 2021
Texas
1 review
0 helpful votes
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DKNY
April 28, 2021
Updated review

Super easy to order and you just can't beat the prices.

Date of experience: April 28, 2021

Super easy to order and you just can't beat the prices
July 24, 2020
Previous review

Super easy to order and you just can't beat the prices.

Date of experience: July 24, 2020
Georgia
2 reviews
0 helpful votes
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Will reorder
April 28, 2021
Updated review

Love love will do again. Excellent service. Always professional

Date of experience: April 28, 2021

Love love will do again
September 17, 2020
Previous review

Love love will do again

Date of experience: September 17, 2020
California
1 review
0 helpful votes
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10/10 so far
April 27, 2021

Arrived quick! Nice scent with cute packaging can't wait for next months perfume.

Date of experience: April 27, 2021
Illinois
1 review
1 helpful vote
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Customer Service
May 27, 2021

I have bought a lot of cologne from this site. However, this last time I bought my cologne I never received it. I have been a true customer and I was told that I have to file a claim with usps and that there was nothing on your end that can be done to take care of my item never being delivered. I paid for the item but never received it. Something should have been done on your end to take care of your customers who have supported this site.

Date of experience: April 27, 2021
New York
1 review
0 helpful votes
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Wow
April 27, 2021

So I ordered a few small ones so I'm not stuck with a huge bottle that I don't like. I'm very pleased definitely gonna continue but small ones and invest in the normal bottles and brands that smell wonderfully magnificent! Super excited and happy!

Date of experience: April 27, 2021
Nebraska
1 review
0 helpful votes
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Love
April 27, 2021

Glad I found it. I have to look for new perfume cause they stop making the ones Ilike

Date of experience: April 27, 2021
Puerto Rico
2 reviews
0 helpful votes
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Perfume
April 27, 2021
Updated review

Excellent experience. Arrive early. High cost. Too expensive

Date of experience: April 27, 2021

Excellent experience
April 20, 2021
Previous review

Excellent experience

Date of experience: April 20, 2021
New Jersey
1 review
0 helpful votes
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Fast Delivery
April 27, 2021

I received it very very fast from the ordering time.

Date of experience: April 27, 2021
Colorado
1 review
0 helpful votes
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Excellent
April 27, 2021
Updated review

I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.

Date of experience: April 27, 2021

I can always find the perfume I am looking for and...
April 20, 2021
Previous review

I can always find the perfume I am looking for and the prices are not bad and even cheaper than some stores that you have to ask a store employee to get out the security care to get for you in order to purchase it.

Date of experience: April 20, 2021
California
1 review
0 helpful votes
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Perfume is a fake
May 27, 2021

Perfume is a fake and not a good one either. Stay clear of this site! There is no way to get ahold of the company either!

Date of experience: April 27, 2021
California
1 review
0 helpful votes
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Fast delivery
April 27, 2021

My perfume was delivered fast and well packaged, I even got the choice to pick it up at my nearest UPS if I was gonna be unavailable at home.

Date of experience: April 27, 2021
Texas
1 review
0 helpful votes
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Order
April 27, 2021
Updated review

Always awesome experience I shop here often thanks

Date of experience: April 27, 2021

Always awesome experience
April 20, 2021
Previous review

Always awesome experience

Date of experience: April 20, 2021
Oregon
1 review
0 helpful votes
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Enjoyable!
April 27, 2021
Updated review

Easy, no pressure, you can find anything here! Easy no pressure, you can find anything here!

Date of experience: April 27, 2021

Easy, no pressure, you can find anything here!
November 30, 2020
Previous review

Easy, no pressure, you can find anything here!

Date of experience: November 30, 2020
Virginia
1 review
0 helpful votes
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Good experience
April 27, 2021

Great product and the delivery is very quick and good price

Date of experience: April 27, 2021
Georgia
1 review
0 helpful votes
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Weird queue experience
April 27, 2021

Can't go through a list of perfumes or search perfumes for queue list.

Date of experience: April 27, 2021
District of Columbia
1 review
0 helpful votes
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COVID shopping difficulties
May 27, 2021
Updated review

I read perfume descriptions snd made my choice. Two were disasters. May I return and try for one fragrance I know. It is awful trying to rely on a description of scent!

Date of experience: April 27, 2021

Not now
October 10, 2019
Previous review

Not now

Date of experience: October 10, 2019
California
1 review
0 helpful votes
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Fabulous!
April 27, 2021
Updated review

Always find what I want at a very reasonable price! Ships very fast!

Date of experience: April 27, 2021

Always find what I want a a very reasonable!
April 20, 2021
Previous review

Always find what I want a a very reasonable!

Date of experience: April 20, 2021
South Dakota
1 review
0 helpful votes
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I'm pleased with my purchases and it was delivery fastest than I thought it would be. Will order again

Date of experience: April 27, 2021

Just order
April 20, 2021
Previous review

Just order

Date of experience: April 20, 2021
Pennsylvania
1 review
0 helpful votes
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Perfume order
May 27, 2021

I received my perfume order, however, the vial was 1/2 empty upon arrival! It appears that it spilled, as the card it was attached to is stained. Please resend.

Date of experience: April 27, 2021