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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very nice everything was normal
I love Parfums store and i enjoyed
I was so very pleased with my experiece with your Company. I found the product I could not find elsewhere. It arrived in three days and you service amazing. I cannot wait to purchase more as soon as you tell me it is back in stock.The fact that you care enough to ask will keep me coming back
Had some brands I have not seen in a long time. So I tried out the sight and all was well.
Had some brands I have not seen in a long time
I gave this to my mom as a gift for Mother's Day and she loved it.
Price was about 1/3 Amazon Prime. I was very surprised at the price difference. Usually, Amazon has at least a price that is near the same but not this time.
I had a lot of fun searching for different types of fragrance!
It's very easy to find what I need..
Satisfied with the delivery and the timeframe. Good job!
Easy to shop. Great selection. Nice that there are so many options. Prices are reasonable. Everything is set-up to help make shopping go smoothly.
Easy to shop. Great selection. Nice that there are so many options. Prices are reasonable. Everything is set-up to help make shopping go smoothly.
Super fast delivery. Will order again and recommend highly.
Just like my first order everything went as expected. Delivery was faster than I thought it would be and the product that I ordered was exactly the scent I remembered from my younger years.
I have the same experience everytime i dont have to wait in those ridculidous lines in the stores nowadays
Most unusual blend of scents. Attractive container, fair price. Speedy delivery. I am most pleased.
Nice variety of fragrances that really smell good i get so many complements.
The first time I ordered from this site it was a great experience. This was my second order and some of my order was damaged when it arrived. One bottle i ordered was chipped so bad I had to keep the bubble wrap taped around the bottle to prevent from cutting my hand on the chipped bottle. Also, the spray nozzle does not work very well at all.
The first time I ordered from this site it was a great experience. This was my second order and some of my order was damaged when it arrived. One bottle i ordered was chipped so bad I had to keep the bubble wrap taped around the bottle to prevent from cutting my hand on the chipped bottle. Also, the spray nozzle does not work very well at all.
Easy to order, and I love sunflower. Came a day early. I will from you again.
Excellent prices and service! Love my Versace cologne. I will be ordering more from Perfume.com
It has been a good experience so far my order was easy to place and very quick delivery.
Your prices went up and kinda depressing as use to buy every other month like two at a time
Your prices went up and kinda depressing as use to buy every other month like two at a time
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members