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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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I was so happy to find the Windsong powder and body spray. It was very easy to find what I wanted on the website.
Was delivered promptly and is exactly what I ordered (Juliet has a gun Perfume) smells great, and they sent me a 20% off my next order coupon. Would order again.
Pleasantly surprised what I was looking for was available and for the right price with free shipping!
Pleasantly surprised what I was looking for was available and for the right price with free shipping!
Great one much love to you guys want to do it again soon
Quick and easy. Hope i get a good scent not a old lady scent.
Quick and easy. Hope i get a good scent not a old lady scent.
My first time using this site. Overly satisfied. Delivery was fast.
I ordered Modern by Banana Republic and I thought it would have been able to ship faster than 4 days. I could have bought it in the store or ordered through Amazon and not pay any shipping. It's just weird to pay for shipping and get my product later. That's all.
The site is very easy to navigate through excellent…
A very good experience. The delivery was prompt and fast, the products were as hoped and there are many choices to choose from, some that I dont see in stores anymore. I Was very pleased and will use this site again in the future.
Nice to find you, this gift for my wife is hard to find.
Nice to find you, this gift for my wife is hard to find.
I got my order with two days of ordering
Well pleased and very satisfied
I was excited to find brands of perfumes that I used to ware back on the day. I hope they will smell the same
I was excited to find brands of perfumes that I used to ware back on the day. I hope they will smell the same
The price has increased and I wish the testers were still available at the super price. I always bought 3 or 4 bottles at a time. Still, the perfume came unbroken and I was happy
Very easy shopping experience. I was glad they had the particular perfume I wanted.
They Smell Good But Not What I Was Expecting. I'm a Little Disappointed In The Fragrance. Otherwise They Are Okay.
Great interface experience for the shoppers. Which made it an enjoyable shopping time for me.
Great interface experience for the shoppers.
Great selection, price and arrival time. I will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members