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Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
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Sent the wrong product, I ordered perfume not body cream.
Found my perfume I was looking for and it was the best price I had seen yet
Arrives nicely packaged and on time.
I am pleased with the selection and found my favorite perfume from France. Very happy.
Have been using this web page for several years. Always easy to find what I want
Have been using this web page for several years. Always easy to find what I want
Reasonable prices and fast shipping. Will make purchases again in the future
Great experience! Delivery was quick and the cologne is awesome
Wonderful shopping experience and easy to navigate.
Love this website so much & all the amazing perfumes for a great price!
Love this website so much & all the amazing perfumes for a great price!
Always a fabulous experience! The website easy to navigate! Best prices! My husband and sons love Rochas! A delicious scent! I just bought 4 for the family!
First time, great! I would definitely use this site again and will recommend it to my friends
My experience was easy, good, fast and convenient. I didn't have to wait in a line to get it.
My experience was easy, good, fast and convenient. I didn't have to wait in a line to get it.
It was ok i do wish that was a way to track the order as soon as you place it but all is good!
Received the product quickly and at a great price, very happy with this company.
I love the price! So reasonable! And there's free shipping on orders over 35
My only issue was the delivery was placed in the front yard actually
10 feet from a covered, secure porch.
My product arrived damaged. I submitted a damage report and I have had no response.
Great! Wish you had the 5 oz. Passion Powder! I have been using these products over 35 years!
Great! Wish you had the 5 oz. Passion Powder! I have been using these products over 35 years!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members