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Perfume.comReviews 8,472

4.5

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Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.


perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
648
value
3,477
shipping
3,523
quality
7,812
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Ohio
1 review
0 helpful votes
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Fast Delivery
June 28, 2021

Fast delivery that I didn't have to pay extra for!

Date of experience: June 28, 2021
Georgia
1 review
0 helpful votes
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Not The Same
June 28, 2021

This perfume is not the same. It doesn't smell like the original Sun Moon and Stars perfume. The bottle is different and it does not say Lagerfeld which is the originator of this perfume. Do not buy...

Date of experience: June 28, 2021
Florida
1 review
0 helpful votes
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Pleasantly pleasing
June 28, 2021

Good experience. Easy to find different items. I like the variety.

Date of experience: June 28, 2021
Texas
1 review
0 helpful votes
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Happy days
June 28, 2021

I was so excited when i got off work and saw that my things had arrived waiting for me at my door.

Date of experience: June 28, 2021
California
1 review
0 helpful votes
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A
June 27, 2021

Other then me not getting to choose what I wanted the first month (technical error on my part) it was a good experience and one I plan on using again.

Date of experience: June 27, 2021
Wisconsin
1 review
0 helpful votes
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Secure packaging, good prices and fast delivery
June 27, 2021
Updated review

The site is easy to navigate, the search feature is accurate and the prices are competitive. Thanks!

Date of experience: June 27, 2021

I'm happy with the selection and the pricing, and the...
June 19, 2021
Previous review

I'm happy with the selection and the pricing, and the site is easy to navigate. Thank you!

Date of experience: June 19, 2021
Florida
1 review
0 helpful votes
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Una experiencia muy gratificante, pues el recibirlo en la casa es mucho mas comodo. Gracias

Date of experience: June 27, 2021
California
2 reviews
0 helpful votes
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"Satisfaction"
June 27, 2021

I have been totally satisfactory with all areas of perfume.

Date of experience: June 27, 2021
South Carolina
1 review
0 helpful votes
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Wide variety of cologne
June 26, 2021
Updated review

Has every perfume you may be wanting. Quick delivery too.

Date of experience: June 26, 2021

Has every perfume I was looking for
June 19, 2021
Previous review

Has every perfume I was looking for. A go to site

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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Perfect gift
June 26, 2021
Updated review

Quick, easy, user friendly and very convenient to send a gift

Date of experience: June 26, 2021

Quick, easy, user friendly
August 3, 2020
Previous review

Quick, easy, user friendly

Date of experience: August 3, 2020
Missouri
1 review
0 helpful votes
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First purchase
June 26, 2021
Updated review

Cheaper than fragrance.com that I have been ordering from for years...
When I saw you were selling eau de parfum... Shalimar... I ordered 2 bottles. One for me & one for sister... haven't had any shalimar for years. Smells so good

Date of experience: June 26, 2021

Cheaper than fragrance.com that I have been ordering...
June 18, 2021
Previous review

Cheaper than fragrance.com that I have been ordering from for years

Date of experience: June 18, 2021
Florida
1 review
0 helpful votes
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Quick shipping
June 26, 2021

Ordered for my boyfriends birthday and was here earlier than I expected

Date of experience: June 26, 2021
Florida
2 reviews
0 helpful votes
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Worked Well
June 26, 2021

Everything worked great. Would have like to receive it quicker, but overall, everything went fine.

Date of experience: June 26, 2021
Illinois
1 review
0 helpful votes
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This site is perfect to find great fragrances at reasonable prices. Thank you

Date of experience: June 26, 2021

This site is perfect to find great fragrances at reasonable...
May 29, 2020
Previous review

This site is perfect to find great fragrances at reasonable prices. Thank you

Date of experience: May 29, 2020
Michigan
1 review
0 helpful votes
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Easy fast fair prices hole experience was awesome I will definitely order again I'm a happy smelling good customer
Thank you for having what I couldn't find in the stores

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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Satisfied customer.
June 26, 2021
Updated review

It was fast and easy and a lot cheaper than mayor stores.

Date of experience: June 26, 2021

I had previously ordered perfumes from you and were...
October 3, 2020
Previous review

I had previously ordered perfumes from you and were very satisfied.

Date of experience: October 3, 2020
Nevada
1 review
0 helpful votes
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Great place to shop!
June 26, 2021
Updated review

Great web site and great experience I have ordered 4 boxes and never had an issue with the order thank you for giving me a great experience

Date of experience: June 26, 2021

Great web site
June 18, 2021
Previous review

Great web site

Date of experience: June 18, 2021
Virginia
1 review
0 helpful votes
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Cologne
June 26, 2021

Packaging was great, very secure, ordering was easy process, and received in tiny manner. Very pleased, with this transaction. Will use your company again.

Date of experience: June 26, 2021
Georgia
3 reviews
0 helpful votes
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Benky
June 26, 2021

Excellent! Never have a problem with this merchant thus far!

Date of experience: June 26, 2021
California
1 review
0 helpful votes
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Where have you been?!
June 25, 2021

For a couple of years now I have been looking for a specific Gucci perfume that I found out last year was has been discontinued! I just ran out of it, but I've kept the bottle. I've been searching online like crazy, found it on perfume.com, purchased it, smells exactly like the one I have. Thank you!

Date of experience: June 25, 2021