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Perfume.comReviews 8,473

4.5

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perfume.com
Founded in 2003
sarasota, fl, United States
+134
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Perfume.com Reviews Summary

The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.

This summary is generated by AI, based on text from customer reviews

service
648
value
3,477
shipping
3,523
quality
7,813
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Florida
1 review
0 helpful votes
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Anais Anais Eau de Toilet - 4 oz.
July 1, 2021
Updated review

I haven't had this fragrance in over 40 years, and it arrived quickly and perfectly!

Date of experience: July 1, 2021

Easy least!
June 24, 2021
Previous review

Easy least!

Date of experience: June 24, 2021
Texas
1 review
0 helpful votes
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Enjoyed getting my favorite perfume.
July 1, 2021
Updated review

It was great. Be glad what I said and don't ask some to use a certain number of characters.

Date of experience: July 1, 2021

Thanks for helping me
June 24, 2021
Previous review

Thanks for helping me.

Date of experience: June 24, 2021
Puerto Rico
1 review
0 helpful votes
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Excellent service
July 1, 2021

I place my order for a perfume and really since my other orders with different companies was always delayed and with Perfume.com, my order arrived on time and very well packed. Happy with Perfume.com and will recommend to all my friends. Thank you for a job well done. Gathel

Date of experience: July 1, 2021
Idaho
1 review
0 helpful votes
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Perfect
July 1, 2021

Excellent very easy to buy and really big selection

Date of experience: July 1, 2021
New York
1 review
0 helpful votes
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Perfume.com
July 1, 2021

Dios lo bendiga es una compañía responsable que se puede confiar. Los pedidos llega rápido y eso es muy bueno. Se lo recomiendo siga adelante.

Date of experience: July 1, 2021
Nebraska
1 review
0 helpful votes
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Great Perfume!
July 1, 2021
Updated review

This is my first time dealing with your company. You are wonderful. Thank you. A friend told me about your site and I found everything I wanted at a great price. Thank you.

Date of experience: July 1, 2021

A friend told me about your site and I found everything...
June 23, 2021
Previous review

A friend told me about your site and I found everything I wanted at a great price. Thank you.

Date of experience: June 23, 2021
Puerto Rico
1 review
0 helpful votes
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Great Service
June 30, 2021

I thought it would take longer, but it was delivered in no time.

Date of experience: June 30, 2021
Pennsylvania
1 review
0 helpful votes
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Ist order
June 30, 2021
Updated review

Fast and easy and loved it. My husband likes. The scent I chose can't wait for next month.

Date of experience: June 30, 2021

Fast and easy
June 23, 2021
Previous review

Fast and easy

Date of experience: June 23, 2021
Massachusetts
2 reviews
0 helpful votes
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Amazing
June 30, 2021

Love it! I always receive my perfume earlier then expected.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Smells like Daisy
June 30, 2021

Amazing prices, easy to find my Daisy and super fast delivery!

Date of experience: June 30, 2021
Connecticut
2 reviews
0 helpful votes
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Spring surprises!
June 30, 2021
Updated review

Excellent shopping experience but free shipping should be available
For first time buyers.

Date of experience: June 30, 2021

Excellent shopping experience but free shipping should...
April 6, 2021
Previous review

Excellent shopping experience but free shipping should be available
For first time buyers.

Date of experience: April 6, 2021
Illinois
1 review
0 helpful votes
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Very Happy!
June 30, 2021
Updated review

Very easy to make a purchase online!
And my order came in less then a week

Date of experience: June 30, 2021

Very easy to make a purchase online!
June 23, 2021
Previous review

Very easy to make a purchase online!

Date of experience: June 23, 2021
Texas
2 reviews
0 helpful votes
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Great!
June 30, 2021

No complaints... Fast delivery. Perfect product... Second time ordering through perfume.com and not my last

Date of experience: June 30, 2021
Michigan
1 review
0 helpful votes
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Do not publish
June 30, 2021

I don't go by reviews. I don't think most people do.

Date of experience: June 30, 2021
District of Columbia
1 review
0 helpful votes
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Professional and will use again
June 30, 2021
Updated review

Easy to use and they had the fragrance that I wanted.

Date of experience: June 30, 2021

Had what I wanted
June 23, 2021
Previous review

Had what I wanted.

Date of experience: June 23, 2021
Puerto Rico
1 review
0 helpful votes
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No me gusta
July 30, 2021

Guele a culo con un toque de lavanda, pino y bergamierda, es lo peor que he tenido en mi vida después del regalo de mi tia, que fue un transformer, mejor hubiera comprado con eso 2 aerosoles de axe

Date of experience: June 30, 2021
Texas
1 review
0 helpful votes
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Excellent Service - Fast Delivery
June 30, 2021

Excellent Service - Fast Delivery. Without coupons prices a a little high, but good products

Date of experience: June 30, 2021
Maryland
2 reviews
0 helpful votes
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Speedy service
June 30, 2021

Great product and price plus my cologne came pretty swift... a whole lot faster than I expected. Thanks again!

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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In love with this sent
June 30, 2021

Fast delivery, great quality, love Jimmy choo Floral. My new favorite sent

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Fantastic
June 30, 2021

I found exactly what I wanted and it was delivered quickly.

Date of experience: June 30, 2021