On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Check out America? ۪s leading online store for discount fragrances and discount perfumes for great deals as well as perfume reviews, samples, and more.
Perfume.com Reviews Summary
The company enjoys a generally favorable reputation for its extensive selection of fragrances at competitive prices, with many customers expressing satisfaction with product quality and fast shipping. However, significant concerns arise regarding customer service, particularly in handling order discrepancies and returns, which have left some customers feeling frustrated and unsupported. Common complaints include difficulties in reaching customer service representatives and unresolved issues with incorrect or damaged items. Overall, while the company is appreciated for its product offerings, enhancing customer service responsiveness could significantly improve the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
For my 1st order it was great! The delivery was awesome
Had to write this 2 min after having automated chat with Vanessa... Quickest I've been served. Thank you Vanessa and perfume. Com
It was great & in the future I want to buy it again.
Great easy buying experience and excellent delivery time
My experience was awesome. The site was very easy to navigate.
It was easy and fast no problem they sent the right one
Ordered and received my order in 2 days. Fast shipping.
Awesome! Great value and I will order them again soon
I received my perfume in a timely matter -- Only complaint -- the stopper came off of the attached top when opened - now have to pry out stopper for usage
Ordering and shipping was easy and on time. Love the new perfume I ordered to try. Will definitely be ordering from here again.
I found what I wanted quickly and checkout process very easy.
Found what I wanted and checkout process very easy.
Rápido y fácil de comprar
Pronto volveré a comprar otros más
So far so good! Very pleased. Excellent variety if scents and sizes.
It was very easy once you know what you are looking for.
Yes
It was very easy once you know what you are looking for.
I'm very glad to have found one of my favorite scents and the purchase process was very smooth.
Quick and easy... good prices too! This was way too easy and convenient! Great service!
Arrived on time or earlier. It smells perfect! Good price! Great experience!
It was easy to order, and received quickly, no need to go buy it at store, very convenient...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members