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Perfume EmpireReviews 12

1.3

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Perfume Empire Reviews Summary

Perfume Empire has a rating of 1.3 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Perfume Empire ranks 225th among Perfume sites.

service
5
value
8
shipping
6
returns
5
quality
7

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California
1 review
0 helpful votes
Follow S Lorraine B.
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Bought this perfume in Aug 2024. Nov 2024 eBay emails me stating that they've been made aware of safety concerns with product and I am to stop using and ask to return, refund the item from seller. The recall notice was enforced in 10/07/23. It was because there was a known chemical used in it that could cause skin reaction and it is potentially dangerous for fertility and unborn child. And yet they still sold it to me almost a year later. My bottle is the exact one with batch code listed in the recall information.
This gets me very angry because I am pregnant currently.
I contact them in every way possible multiple time and I get ignored.
Weeks later I am still trying to get a resolve and they think they will just continue to ignore me.
I have contacted the FDA about this issue and will be filling report to the attorney generals office for fraud as selling banned/recalled items is illegal in the USA.

Date of experience: November 19, 2024
Indiana
1 review
1 helpful vote
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False advertisement
July 21, 2023

They say free returns for what ever reason, but don't want to provide that, even if products is damaged in transit.

Date of experience: July 21, 2023
Texas
1 review
1 helpful vote
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This is not a good product, it does not smell good Apart from the fact that the box is not original and Its cpntents are not complete, it is a very high price for something that is not original. Buy one on ebay for $9 to compare with this one and it even smell the same or better.

Date of experience: March 26, 2023
Texas
1 review
1 helpful vote
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Scent fades quick
March 12, 2023

I purchased a Bvlgari perfume and cologne tester. Both seem to fade and lose scent with in 20-30 minutes. Disappointing because I still spent a decent dollar for them.

Date of experience: March 12, 2023
Indiana
2 reviews
3 helpful votes
Follow Ania L.
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I ordered from this company. I recived so called perfume I ordered. Right away you could see that the cap and bottle were poor quality and smell was nothing like the original. I had still had the bottle from the store to compare. Compayn responded that yes I can return and that they don't want a bad review. I shipped the item back and nothing. I opened the dispute case with paypal and thanks to them I recived my money back. What a hastle. Never again. If you want to lose money or cause yoursel extra headache order from Perfume Empire. Scamers. Oh don't go by positive review from trustpilot later on I checked and learned they are fake. Never again customer.

Date of experience: February 9, 2023
Pennsylvania
1 review
0 helpful votes
Follow Gary G.
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I purchased 4 bottles of this cologne. The bottle looks correct, but what is inside is not what I ordered. THIS IS A BIG SCAM! I tried calling them at the number listed in the web site, but Verizon said they could not connect. I am going to file a complaint with the FCC.

Date of experience: January 19, 2023
Minnesota
1 review
1 helpful vote
Follow Maktoum A.
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Bad experience
January 8, 2023

I had very bad experience with perfume Empire they don't care about customer. I-sent email asking them about perfume i bought i had iuss on it. Paid full amount for original product but it's seems not even they don't reply to my email.

Date of experience: January 8, 2023
Georgia
2 reviews
0 helpful votes
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Perfect!
June 7, 2022

I ordered twice from Perfume-Empire, both times they didn't disappoint. Altogether, I bought 6 bottles of perfume that I know how they smell and they smell the same. I order testers and new boxes, all were great, I will definitely order again.

Date of experience: June 7, 2022
Arizona
1 review
0 helpful votes
Follow farid a.
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This is one of the worse places to shop. Please look around, there are much better sites. I did it without looking at reviews. This was the worst from what I saw. I had ordered over a $100 dollars worth of products for my father n laws birthday. Now we are 3 days late and they don't respond to phone or emails. I will be filling out complaint on BBB website as well. So we know who to avoid when buying for family. Thank you.

Date of experience: January 23, 2022
Florida
1 review
4 helpful votes
Follow Amy W.
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BUYERS BEWARE! SCAM COMPANY!
BUYERS BEWARE! This company is a SCAM!

I went on their website innocently shopping for a perfume that I LOVE that was about to finish soon. I found the price to be unbeatable on Perfume-empire.com (my mistake). Cheaper isn't always better and unfortunately on this website it was NOT the smarter decision to make. I was definitely scammed out of my money. I know the smell of Calvin Klein Euphoria. The first time that I ever sprayed this perfume on my wrist I instantly fell in love with it. I was hooked. It became one of my signature daily smells. This was my first time EVER purchasing from this site. Instant regret the day that I unpacked my perfume. I sprayed the bottle twice on my wrist and I couldn't smell a thing! I kid you not. The box and bottle "appeared" to be authentic BUT the smell told a completely different story. This was either a fake item that looked almost identical to the real thing OR it was the real thing but way past it's shelf life and was expired. Either way I wasn't a happy customer. I have now opened a dispute with PayPal to see if I can get my full refund back. I will never purchase from this website again and I will make sure to let everyone that I know to stay away from this scam of a company as well. DO BETTER and stop robbing people of their hard earned money!

Date of experience: October 9, 2021
Philippines
1 review
0 helpful votes
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Awesome products
July 31, 2021

My experience with this company was a good one. I had no problems, and they delivered on their promises as promised!

Date of experience: July 29, 2021
California
12 reviews
10 helpful votes
Follow DAWN S.
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Order a perfume from this site and when I receive it the bottle was broken and next to nothing in the bottle. I contacted the company with photos of the item I received and they refuse to refund or replace the product.

Date of experience: January 22, 2018