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Perfume Empire has a rating of 1.3 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Perfume Empire ranks 225th among Perfume sites.
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Bought this perfume in Aug 2024. Nov 2024 eBay emails me stating that they've been made aware of safety concerns with product and I am to stop using and ask to return, refund the item from seller. The recall notice was enforced in 10/07/23. It was because there was a known chemical used in it that could cause skin reaction and it is potentially dangerous for fertility and unborn child. And yet they still sold it to me almost a year later. My bottle is the exact one with batch code listed in the recall information.
This gets me very angry because I am pregnant currently.
I contact them in every way possible multiple time and I get ignored.
Weeks later I am still trying to get a resolve and they think they will just continue to ignore me.
I have contacted the FDA about this issue and will be filling report to the attorney generals office for fraud as selling banned/recalled items is illegal in the USA.
They say free returns for what ever reason, but don't want to provide that, even if products is damaged in transit.
This is not a good product, it does not smell good Apart from the fact that the box is not original and Its cpntents are not complete, it is a very high price for something that is not original. Buy one on ebay for $9 to compare with this one and it even smell the same or better.
I purchased a Bvlgari perfume and cologne tester. Both seem to fade and lose scent with in 20-30 minutes. Disappointing because I still spent a decent dollar for them.
I ordered from this company. I recived so called perfume I ordered. Right away you could see that the cap and bottle were poor quality and smell was nothing like the original. I had still had the bottle from the store to compare. Compayn responded that yes I can return and that they don't want a bad review. I shipped the item back and nothing. I opened the dispute case with paypal and thanks to them I recived my money back. What a hastle. Never again. If you want to lose money or cause yoursel extra headache order from Perfume Empire. Scamers. Oh don't go by positive review from trustpilot later on I checked and learned they are fake. Never again customer.
I purchased 4 bottles of this cologne. The bottle looks correct, but what is inside is not what I ordered. THIS IS A BIG SCAM! I tried calling them at the number listed in the web site, but Verizon said they could not connect. I am going to file a complaint with the FCC.
I had very bad experience with perfume Empire they don't care about customer. I-sent email asking them about perfume i bought i had iuss on it. Paid full amount for original product but it's seems not even they don't reply to my email.
I ordered twice from Perfume-Empire, both times they didn't disappoint. Altogether, I bought 6 bottles of perfume that I know how they smell and they smell the same. I order testers and new boxes, all were great, I will definitely order again.
This is one of the worse places to shop. Please look around, there are much better sites. I did it without looking at reviews. This was the worst from what I saw. I had ordered over a $100 dollars worth of products for my father n laws birthday. Now we are 3 days late and they don't respond to phone or emails. I will be filling out complaint on BBB website as well. So we know who to avoid when buying for family. Thank you.
BUYERS BEWARE! SCAM COMPANY!
BUYERS BEWARE! This company is a SCAM!
I went on their website innocently shopping for a perfume that I LOVE that was about to finish soon. I found the price to be unbeatable on Perfume-empire.com (my mistake). Cheaper isn't always better and unfortunately on this website it was NOT the smarter decision to make. I was definitely scammed out of my money. I know the smell of Calvin Klein Euphoria. The first time that I ever sprayed this perfume on my wrist I instantly fell in love with it. I was hooked. It became one of my signature daily smells. This was my first time EVER purchasing from this site. Instant regret the day that I unpacked my perfume. I sprayed the bottle twice on my wrist and I couldn't smell a thing! I kid you not. The box and bottle "appeared" to be authentic BUT the smell told a completely different story. This was either a fake item that looked almost identical to the real thing OR it was the real thing but way past it's shelf life and was expired. Either way I wasn't a happy customer. I have now opened a dispute with PayPal to see if I can get my full refund back. I will never purchase from this website again and I will make sure to let everyone that I know to stay away from this scam of a company as well. DO BETTER and stop robbing people of their hard earned money!
My experience with this company was a good one. I had no problems, and they delivered on their promises as promised!
Order a perfume from this site and when I receive it the bottle was broken and next to nothing in the bottle. I contacted the company with photos of the item I received and they refuse to refund or replace the product.