By using Sitejabber, you agree to our Terms of Service and Privacy Policy. We use cookies for analytics, personalization, and ads.
We’re in this together! Learn how to stay safe during COVID-19 in our new guide:
The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter
We’re in this together! Stay safe with our COVID-19 guide
Order a perfume from this site and when I receive it the bottle was broken and next to nothing in the bottle. I contacted the company with photos of the item I received and they refuse to refund or replace the product.
This is the worst site ive come across, they never want to refund or replace items not received, all they do is keep sending asking for order number and when you send it to them they send you back requesting the same thing over and over..
Dear DAWN,
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Dear Dawn,
We appreciate your positive review about us and are very happy that you're satisfied with our products and service. Thank you for your support!
I want to extend my sincere apologies for the problems you have experienced.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
Thank you very much for your understanding.
Yours sincerely,
Rosegal.com Customer Service
DAWN Has Earned 8 Votes
Dawn S.'s review of Target earned a Very Helpful vote
Dawn S.'s review of Sammy Dress earned 2 Very Helpful votes
Dawn S.'s review of Pottery Barn Kids earned a Very Helpful vote
Dawn S.'s review of LightInTheBox earned 4 Very Helpful votes
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/