Performance Chip Tuning

Responding with lies and trying to shame my name is another prove that this company is a scam. I have all the emails that I contact them and all they said to do. I follow the instructions and also pack the chip in the original box just as I received it (I always keep records with all companies and original boxes for this reason). See attached pics of emails.

They have a nice site with a compatibility filter that doesnt work it will say it works but you will get a unit that doesnt read speed rpm a/f mixture or run any of the timed comparisons function. When you finally give up and return it be prepared to be stuck with the cost of return postage and then being charged 50 dollars to restock the item. Pretty much a scam if you ask me. Im sure the guy will come around and say im a competitor making fake claims or that i never ordered his product. Let me assure you I have. Save yourself the money time and hassle just go somewhere else.

So the response since i posted this review the response is to deny it and call me a liar. I have uploaded all the emails that were sent back and forth between us including the one where you back pedaled over giving me a partial refund and were made aware that between the restocking fee and the postage I paid to return your product came to 93 dollars. Just in the interest of complete honesty I was billed 299.95 and was returned 249.95 if i have to I can upload proof of that as well. I dont expect to hear back from this rep but I have taken the liberty of uploading this review and information to other review sites and the business bureau. I have also noticed that the majority of positive reviews that were made were posted in a 6 day window. Being that the representative referred to charging me a 50 dollar restocking fee as being ridiculous I did email them and ask for my money back. No surprise they will not respond.

Totally a waste of money for this one. The performance and fuel consumption on my vehicle ( 2008 rdx) is still the same. So i decided to return it to them after 1 month. But I didn't get the full refund on my money. They took more than $50! And the reason for that according to their customer service department is, i used it. That's why I didn't get the full refund.

Do not buy from them unless you want terrible customer service. Would not take back an Cold Air Intake. They sent the wrong one and after I sent photos and multiple emails, still would not work with me. Their phone number does not work. I contacted BBB and the company refused to talk to them.

Terrible business! Bought a cold air intake for $90, too good to be true, I know. But took the chance. Future readers DO NOT PURCHASE ANYTHING from performancechiptuning.com! Terrible quality, the main aluminum pipe was scratched, the smaller intake pipe on the side wasn't welded and I could see gaps connecting the two, filter, hoses, and rubber fittings looked and felt so cheap and frail. I called to get my $ back, told them I ordered the wrong part and they had a real attitude about it like "well that ain't our fault". But finally was emailed a free postage shipping label, returned it, then you have to track, know it's delivered and returned, call them and tell them to deposit you money back, then I only received $75 back. But happy to get something back dealing with these scam artists! Overall terrible company, experience, quality, hope there website is shut down, company's fined, or previous customers spam them daily with horrible reviews so no one buys from them! Feel like it's a couple guys selling out of their garage part time! Beware never spend a $ there, I personally wouldn't trust to put a bold on my car that comes from their website!

Performance chips (I've learned the hard way) don't really work. This is the third I've tried and from three different companies. None of them performed as advertised. The only consistent change was erratic throttle response from all three. I can't imagine the interface with the OEM computers is healthy for the electronic well being of the car. I ended up putting a cold air intake on (from a reputable company who specializes in cold air intakes) and new stainless dual exhaust. I definitely noticed a performance change immediately with both individually. Performance chips expensive or inexpensive seem to provide nothing more than time you'll never get back after buying, installing and realizing they do no more than override a perfectly functioning throttle response program from the OEM computer. I can't recommend this chip or any other from any company.

It's about 2x as expensive than buying one of the throttle response chips.
Despite the cost difference the immediate unquestionable performance & fuel economy advantages improvements of a pro tune. You won't sweat 5 or 6 hundred for obvious results compared to 250 for something that is sustainable etc at best. You will be much more satisfied with a real tune from livernoise or similiar.
The difference between I think I might a felt something. Opposed to the sound and smell of roasting rubber. Ain't gonna get that from a chip.
I'm confident I realize at least 50 hp difference with 89• and more when I upload and run theb93• tune.

So I ordered a cold air intake from them. They waited 24 hours or so to tell me the one I ordered was not in stock. So they had another one that would (work with my car). And there was a price difference and they would refund the difference. Well the one I got in the mail was neither one, and they refused to refund me any money. Well I contacted them to return it, they fought me on that. Said they had to ask the warehouse to see if they are accepting returns or not. Then they fought me on a shipping label to return it. Then once I shipped it I kept track of it. And they didn't contact me until almost a week of them receiving it. I asked about my refund they said it was up to the warehouse on it. Then once they claimed it was issued it took another 4 days to show up. Then once it did it was $10 less then what I paid. I asked about the price difference and below in the pictures was their response. If I was you I would stay away from this company! Nothing but scam artists!

The product has zero function. I have receipts screenshot the original box also conversation saved by the moron employee who admit to being high on the phone. This company is a complete scam

I purchased an aftermarket cold air intake system from this company was given installation instructions and they were unsatisfactory when it came to the mass airflow sensor that is to be connected to the system I was told to tape it duct tape it on there or to forcibly insert the mass air flow sensor which did not allow the space for the sensor to fit properly. When I confronted the situation they told me that they don't necessarily know every possible engine and how it's supposed to fit even though you're requested to give them a specific make model year size of engine specifics so that you can get the correct cold air intake but when it doesn't fit they tell you oh oh we didn't know it wouldn't fit all we can do is you can send it back and we can give you a refund so I have to install it uninstall it pack it back up to you when you should have known that this problem was going to occur anyways because you have to know what specifics of the motor that I'm dealing with and they don't act as if it's their responsibility to send a usable item very disappointed in the way they would deal with future businesses if you have problems they will not allow you to talk to a supervisor or anything.

Sucks didn't get my part on the day expected had it Expedited! For two day delivery. It's been over a week! And I still haven't got my Dam parts! U suck! I want my money back clowns

If you want to see real results,like everything else,seek out a professional. Proper tools,knowledge and experience are the only way anyone will see real results.These companies prey on impatient people who want a cheap way to see results and are shocked when nothing changes.We only have ourselves to blame.

Bought a stage 2 chip which I immediately returned due to reading multiple review this site was a scam. Here's essentially how they operate. You the customer pay for the hope of making your car perform better with a cheap alternative. Ik because this was me.

The second you sign the terms and conditions and pay you have lost 25% - 100% of your money. One of 2 things will happen.

You will either keep the chip and it will be past the time to return it and they will keep all of your money when you realize it doesn't work.

Or if you're me you return it immediately and they hit you with a 25% restocking fee.

I would love to meet the scum running this operation and how this is legal to me is crazy. DONT GIVE THEM YOUR MONEY THEY ALREADY TOOK MINE.

Any good review about this company is fake.

Product did nothing for my car, after several days of delays and back and forth emails they returned it. And they charged a restocking fee. I guess their product is actually the fee for returning the junk. Maybe thats how they make money. Thanks for nothing.

They sent the WRONG PARTS and stole $130 from me as they will not credit my VISA. They do not have a 60 day return policy!

DISHONEST COMPANY – READ BEFORE YOU BUY
I purchased the Stage 1 chip for my 2020 Ram 1500 5.7 Hemi. I followed the installation instructions perfectly. I drove with the chip, never removing it, for 3 weeks. I saw zero difference in fuel economy or power, driving the same routine every day. I emailed the customer support for a refund; the company's site states there is a 30-day money back guarantee. After several emails, I received direction on how to return it. I packed it in the original plastic wrap and in the original box. This cost me around $13 at UPS to mail it back. Then, I got a refund for $79.99, $20 less than what I paid for it. I emailed again and inquired and was sent a link to the terms and conditions and there was a restocking fee. The terms and conditions do not apply because the chip I received was apparently defective, as it did nothing. AVOID purchasing products from this company. How can a restocking fee apply for an item that doesn't work?
This company is DISHONEST in its dealings. It sold me a product that simply flashed blue lights and then charged me a $20 restocking fee for an item that did NOTHING THEY CLAIMED IT WOULD DO. Finally, I went to the company's site to leave a review, logged in and was refused. The message said only people who have purchased the product can review it. I DID PURCHASE THE PRODUCT. They just don't want people who are unhappy with the product leaving reviews.

I got the stage 4 chip if you can call it a chip. I had to call and ask many Questions as i have many. They say it takes 2 weeks to see a different or for it to work. Then asked many more questions about it and the guy i talked really could not answer any of them apart from shipping. So i asked if i could talk to a technician. They said they could not talk as they do not do that. I will be doing a youtube review of this as well soon and post it as well. Ok i am a racer ok yea yea yea i know. But somethings dont add up they told me a 30 day warranty and i am seeing 60 day here. Which i dont know what to think about. Then as i said i know programing as i am a computer tech as well as a former racer getting back into it. However i do know with programming a car it is a instant thing. I have a dyno i can use i want to see real timing and changes as when you plug in a chip as i did on my truck it is a diesel i have a 6 pos chip it is plug in and play and it is instant. So why do i have to wait 2 weeks for changes... i could see that for fuel mileage yes maybe but even then you should notice this change any way in like 2 or 3 days not just in your car but your wallet. So i am skeptical to say the least. I will update this apon doing what i do best. But i dont see any as of yet that would warrant such a increase in anything. And i doubt i will see any increase in power or milage in my fuel. So i am very unsatisfied as of the moment i cant justify spending the amount for a glorified monitor. Also on my stage 4 i can go to the settings and the % of fuel i cam set it to is 500% so i was like i know good and well that my 16 ford fusion sport 2.5L cant do 500% so i asked the guy on the phone he saod it would not do over 150% so i asked then why does it go to 500% his reply was anything over 150 % stays at 150% so i was thinking then why does it go that high becaise anyone with any computer know how like a technician like you have would be able to set ot for 150% max it is not hard to do. And he could not answer that Question. So i then asked can i speek to a technician via email since they dont know how to use a phone he said no. I have the recorded call as well for all of this and was on the call with him for over 20 to 30 min and he hung up and then i called back and another 20 to 30 min got no where.

If i had to say the negative comments have a valid place here as i have gotten no where as well. As for the positive feed back i am sure maybe a placebo effect just like meditation testing. So if i am wrong i will be leaving a review again and i am going to do me a dyno test and my own test.

If it is to good to be true it may be false.

Play place, turn on laying order with this company for a colder intake. Hoping it was carb approved.
The website does not state at that specific part that it is not carbohydrated and I. Found this out the hard way.
Place the order in November 8th online was charged for to my credit card November 9th received the product November 10th.
When I caught home I called and spoke to representative of a customer service november tenth at three forty two p m.
I asked that it was CARB approved. He giggled and said no. He asked me what makes me think that it's is CARB approved. I told him when placed in the order for the specific item. His website does not show that it is not carbohydrated as he 99% of the other side. Specifically state those parts are not approved.
Is responses? "Oh well. I guess we're the 1%."
He said it's at the very bottom of their website where it's as Terms & Conditions. I have to click that link. Then scroll down and look for returns and read the fine print in the 2nd or 3rd paragraph.
I asked if I could return it. He said yes, but if you're out of two does not improve over the phone I will refuse it.
Plus you have to pay a restocking fee and pay for shipping.
I mentioned I don't mind paying for shipping but restocking on an item. I had less than 12 hours?
He said that's our policy take it or leave it.
Show the next day I paid for shipping 2 days later. Receive a credit minus restocking fee.
25% restocking fee for an item that I did not want.

Ordered a stage 1 chip for my 2008 Tacoma. It physically did not fit. I emailed them twice within the 14 return day period for return instructions. They never replied. I challenged the charge on my credit card and they denied my claim, said I never returned the chip. True but one cannot return the chip w/o instruction from Performance Chip which they never provided. These folks have no clue about customer relations or they are a total scam. BTW the LL Bean Mastercard cursory investigation failed to recognise my claim

PerformanceChipTuning are selling junk. Their performance chip made 0 improvement on my car. Notice on their website that they say that results are not guaranteed. Compare that to other tuning companies.

I'm not surprised you screen your reviews prior to placing only the positive reviews on your site. I do not expect to see this on this site, so I will post it on other sites, including the BBB.
Do not buy a product from this company! The stage one chip I purchased did not work at all. Only change noticed using this product was the annoying bright blue light emitted from the device, distracting and unsafe while driving in dark conditions. It did not improve MPG or performance in any way. The company policy for returns is to be post marked by 14 days of purchase. Company also claims you must use it for 14 days to see results. In all fairness they allowed me to return 25 days after purchase at my request to give it a chance to succeed. No results noted. I returned it and they only gave back 75% of the purchase price (as per their policy). I assume they make their profit off customers that miss the 14 day window for returns or the 25% fees applied to those that do. I read mostly poor reviews and now I know why. Do not waste your time on this fraudulent product or company.

I bought a 5psi supercharger from these people. $200.00. I installed it as per instruction manual. The supercharger worked fine sitting in the driveway with the engine off. But every time I took it out with the engine running it just kept blowing fuses. No matter what I did. It just kept blowing fuses. After contacting performance chip tuning several times. With no response! And examining the " warranty card ". I realized THERE WAS NO WARRANTY. The warranty card you are supposed to fill out is blank on the return side. So there is no place to send it to. After six weeks of the purchase the drive motor went out altogether. After Again contacting performance chip tuning. I was finally told I was past the refund period. I didn't even want a refund. Just the motor replacement. Also the rubber mount/adapter is cracking. On both sides. This is a poorly built item and there is no warranty on it. And performance chip tuning doesn't warranty. Don't buy one. Also I wrote a review on their site and of course it's not put up. They only put up good reviews. Probably their own. The supercharger doesn't work, is poorly made, and performance chip tuning doesn't warranty it. So Don't Buy One and beware of performance chip tuning.

I bought a obd2 plug and play chip from these guys, plugged it in, and 2 weeks later my car would not start. I removed it and it started. I informed them I believed I had a defective product and asked for exchange. No reply after 6 e mails. I asked questions if this was normal and if I should plug it back in again. No reply. I plugged it back in and car started. One time. Now my car will no longer start. Do not buy anything from these people. They have no customer service and their product will ruin your car. I believe I will have to have my existing chip reprogrammed now, who knows how much that will cost. I imagine. A lot