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Perfect Tux has a rating of 3.5 stars from 344 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Perfect Tux most frequently mention customer service, good quality, and many compliments. Perfect Tux ranks 20th among Men's Clothing sites.
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263 reviews
This online clothing store has a constant and persistent focus that allows you to do my shopping from home. If you do not want the product you have ordered, return and refund are part of the service. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. Casual shirts like pants can be a very good buy.
Purchased a tuxedo for a wedding. Shipping and size were fine but the pants are completely see through with poor quality. They are so sheer you can see every inch of the underwear. They will not exchange or accommodate the buyer and will send generic messages when you inquire or inform them of their quality. All sales final is what they will use as an excuse not to refund or exchange. Buyer beware this company is fraudulent and items are not the same as advertised. Mel corresponded on several occasions by email and each time the blame has been shifted. They rip their customers off and then say they were already charging 50% off the final price. Sure would have been believable if the fabric was not already cheap. I have had doll clothes made of better quality material.
This online clothing store has a constant and persistent focus that allows you to do my shopping from home. If you do not want the product you have ordered, return and refund are part of the service. A large percentage of clothing is polyester fabric, but I have found that if you read the product information carefully, they also have shirts that are available in cotton and linen fabric. Casual shirts like pants can be a very good buy.
I can't stop myself! There is so many awesome unique products on this site! Very easy to get around and order. I highly recommend you give it a shot! The items I recently received from here was jewelry.
I ordered my son a tuxedo jacket on 04/09/22 for his prom on 04/23/22. I paid for 3-5 day shipping so that I would have time to get accessories before the prom. Can't get anyone on the phone so I emailed them on 04/15/22 to inquire about my order. I received an email from Mel stating the shipping department confirmed delivery on Wednesday 04/20/22. Still no jacket!. Looking at the status per their website, my order has yet to be fulfilled! Now, I will have to scramble to find my son a jacket for Saturday. Really frustrated!
Order#PT*******
Purchased the Indigo Suit set for my sons 8th grade prom. The Indigo suit looks nothing like the picture. We received a dull boring dusty darker blue suit. Unfortunately the suit came 2 days before his event and we had to run around like crazy to find someone to Alter it due to the size we ordered wasnt in stock and they failed to notify us in sufficient amount of time. Was told we would get a credit to assist with alterations but never received anything. Not satisfied with the suit at all.
Very soft leather. Roomy, great colours. Delivered before time. Great price. Lots of compartments. Would recommend to by.
Love my sneakers. Great colours. Sizes are a little different. I ordered 2 more pair but different colours. Would recommend to buy them.
This was my first time ever ordering a tux, online or in person. I had to find a unique and rare color for my sisters wedding, as dusty rose color, and Perfect Tux is the only place I could find an entire suit like that. The fit is amazing, it is a beautiful and elegant suit. I got so many compliments at the wedding, everything worked out just right. Customer service was great too, they had to change my jacket to a size smaller which worked out great, because it fit just right! If I need another suit in the future I will be back here.
Couldn't recommend Perfect Tux enough, their mens wear is unmatched- from the range of styles and uniqueness to the quality.
From start to finish Perfect Tux provided exceptional customer service for my husband and his groomsmen. Beyond helpful and very detailed communication throughout the entire process.
Planning any special event can be stressful enough, trust Perfect Tux with your formal mens wear needs. You will not be disappointed!
The customer service was absolutely amazing and patient and understanding and so awesome to deal with! Highly recommended to anyone! Mel was the best, and very appreciated!
Excellent Service! Great products, great prices, but for me the clincher is truly great people. Always a pleasure to work with your team.
Shirt was ill fitting, unfavorable material, and customer service was not friendly. Return window time got away from me as I've been planning a wedding and working full time, and they refused to exchange the shirt. I would never return business to this company. You've been warned.
Tip for consumers:
Don’t.
Products used:
Ordered a shirt, cannot use it
Customer's order was four months old. Any customer within our return policy will have no problems returning or exchanging. We often make exceptions if you're just outside the policy, but four months is too long.
Perfect Tux was a great company to work with. They are easy to work with and very understanding. This three piece set was perfect. It fits to size and great quality material. Shipping was fast. The exchange/return process is easy. The customer service was awesome. They kept me updated throughout the whole process. Definitely will work with this company again!
Always extremely happy with my purchases. Great quality and unique designs! Will definitely be ordering more.
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This site had EVERYTHING I wanted. Better(and cheaper) than going to Mens Warehouse. Love the variety and my sizes were readily available! The suit arrived in two days perfectly boxed. The quality was amazing. I'm excited to wear this at my wedding. My only complaint is I needed a larger size. They have made this easy to return and get a larger size though. Thank you.
The reviews said you all were great. And the price. I’d have paid more than this price to rent a tuxedo.
Because of the quality.
This site had EVERYTHING I wanted. My only complaint is there were 3 suits I had to really pick between. Love the variety and my sizes were readily available! Thank you. Can't wait to see it arrive.
I was invited to a friend's wedding, which they planned in a traditional manner, but I was preoccupied with work and didn't have time to get a suit for myself. I am quite pleased with my purchase, and the customer service representatives were extremely helpful throughout the entire process.
I've bought several things from these folks over the last few years and have been completely satisfied each time. In a pinch for a "white-out" party, I found a great deal on a vest and tie. Looking for something casual cool to go with jeans on date nights, I found two tux jackets that fit the bill. The pricing is good and they ship quickly. If you haven't checked them out, you should!
I ordered a tux, when it arrived my son told me it was not the color he wanted. I put in a request for a return and it was approved. The next day I shipped the tux through UPS. The tux arrived in two days. It's been almost 3 weeks and I'm still waiting to get my money back. I have called, left voice mails, and sent several emails but no response. The process should not take this long especially when prom season is right around the corner. I would recommend a quicker process.
Hi Veronica - I'm really sorry for your experience with our return process, but as clearly stated, it takes 7-10 business days to process. We try to be upfront as possible with all our policies. Unfortunately, during our peak season we get a lot of returns and exchanges and we process them in the order received. It hasn't been three weeks, but it did take the full 10 business days.
I love Perfect Tux. They have everything you need for your wedding, prom, or any other formal event. They have tuxedos, suits, blazers, and accessories in various styles and designs. The products are fashionable, unique, and affordable. The delivery is quick and free. The customer service is helpful and professional. Perfect Tux is a wonderful place to shop for your tuxedo or suit.
I purchased a jacket for my Son's senior prom. I was very hesitant about ordering something for such an important time from a place that I have never heard of. The ordering process was easy and the shipping fast. I was completely blown away at the quality and how amazing my son looked. My son looked like a million bucks and the overall look is timeless. I wish he went to prom every year so I could keep coming back. I have referred everyone that I know to your site. Thank You for helping to make is prom picture perfect!
Fabric they used, I don't know how but it gives immense comfort. Like I can't even think of earlier that wearing tuxedos can be that comfortable.
I was online looking for masks and inquired where the masks was manufactured, I got an immediate professional response. I ordered my mask with no problems or issues and I am satisfied with the quality of my purchase. I ordered from Perfect Tux in the past and was very please with my son Tux.
I would refer them to others for sure. Great customer service!
I shopped here before with no issues.
I needed masks and knew it was a trusted site to purchase.
I am very confused when I found your store and I was in shock when I received my purchases and I am very satisfied about quality it`s excellent
I ordered a tux and 4 other items. The delivery says delivered. But it was never delivered. Wedding is today. No tux. Wont use them again.
A month after package was delivered customer contacted us saying she did not receive the package. UPS started an investigation and customer confirmed with them that they indeed reveieved the package. If this is not the case please email customerservice@perfecttux.com and we would be happy to follow up with UPS.
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Perfect Tux is your premier source for men's formal wear and accessories. Also featuring boy's, women's, and hospitality wear.
Perfect Tux is a family owned and operated business. We have over twenty years of combined experience in the men’s clothing and formal wear industry. Our goal is to provide exceptional service and offer high quality formal wear and accessories at a competitive price. Perfect Tux is based out of Southern California (Santa Clarita, CA to be exact) and we have many relationship with vendors and suppliers all over the US.
Please accept our sincere apologies. There is nothing we can say, but we dropped the ball. Your order is shipping Next Day Air for Friday delivery. We're really sorry.