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Equella U.

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1 Review by Equella

Perfect Tux

  • Perfect Tux

“No product”
4/21/22

I ordered my son a tuxedo jacket on 04/09/22 for his prom on 04/23/22. I paid for 3-5 day shipping so that I would have time to get accessories before the prom. Can't get anyone on the phone so I emailed them on 04/15/22 to inquire about my order. I received an email from Mel stating the shipping department confirmed delivery on Wednesday 04/20/22. Still no jacket!. Looking at the status per their website, my order has yet to be fulfilled! Now, I will have to scramble to find my son a jacket for Saturday. Really frustrated!
Order#PT*******

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Steven B. – Perfect Tux Rep

Please accept our sincere apologies. There is nothing we can say, but we dropped the ball. Your order is shipping Next Day Air for Friday delivery. We're really sorry.

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