Overview
The company faces significant challenges regarding customer satisfaction, primarily due to complaints about the quality and accuracy of its reports. Many customers expressed disappointment with the limited information provided, often describing it as outdated or already publicly available. Additionally, there are concerns about billing practices, including unauthorized recurring charges and a perceived lack of transparency regarding additional fees for premium information. While some customers noted prompt service, the overall sentiment leans towards dissatisfaction, highlighting a need for improved product reliability and more effective customer support to address concerns promptly and transparently.
This summary is generated by AI, based on text from customer reviews
Think this is scam wanted to use for employee's & tenants back ground check
But I guess it's very over rated didn't even work on me I wish no my money would be returned ASAP thanks
You suck! He has been married for 22 years. You said there is no known records. I will not recommend. Just wanted my money..
This was the most expensive report I have paid for and it gave me no new information that I could not find myself online.
The info you have given is 15 years old. It said in red letters lots of criminal reports. Then I pay and it says nothing. I'm contacting PayPal
This review is misplaced in the queue. I have not seen the information that has been offered and cannot really form an accurate opinion as of yet
You brought up wrong person. Didn't give me a chance to detail more info on person I was searching for. Will never use this site again!
I hope this us confidential and too much money without knowing how much information you will provide. Do not sell my email or phone
YOU PEOPLE LIED AND STOLE MONEY FROM ME THIS SITE IS USELESS REFUND ALL OF MY MONEY FOR BOTH PURCHASES OR I WILL GO TO FEDS N LOCAL AUTHORITIES WHAT BULL$#*! YOU ATE
For the price I paid there should have been more information than what can be gotten through free channels. Frankly I hate being taken
Easy to set up account. Wish price had be up front instead of last step. Bad business practice. Makes it look like your hiding something
It doesn't show the most important information. If you want to know more there is an additional $20. Waste of money I would love to cancel
It's only maybe 70% accurate. I you want more information you would have to upg grade. Too expensive
I looked at myself. It showed a few of my residents. 2 were right 1 wrong. Somewhere way out in the country. That is only 70% right.
Well first time and so far so good
Checking on someone who wants to date me but I'm just not sure we will see
Don't appreciate finding out that I
Have to call to cancel or you keep charging account, should just be charged the amount &be done.
... and getting the info for my friend was great, but its kind of past me now i cant keep it going, sorry. Great tools tho, very effective...
So far it's great, I've found something right off the bat that's not right, wonder what I can do to find out more about it?
You advertise one free search but had to join and pay. The search showed nothing unless I buy Premium. What a scam. Do not charge me anything
It gave me information I already knew. Not helpful at all. I've been trying to cancel my subscription and unable to do so successfully.
Scam, gave me basic info and wanted me to pay more for real information probably not complete at that.
Very disappointed after the build up.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members