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PeopleFindersReviews 198

1.1
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PeopleFinders Reviews Summary

PeopleFinders has a rating of 1.1 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 135th among People Search sites.

service
37
value
37
shipping
16
returns
22
quality
31
This company does not typically respond to reviews
Wisconsin
1 review
0 helpful votes
Follow Jessica m.
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Tried it by looking up myself and my children. IT HAD NO INFORMATION OTHER THAN PHONE #S AND ADDRESSES! WAISTE of time and money! S C A M!

Date of experience: October 9, 2019
New York
1 review
3 helpful votes
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This company is a scam. I ordered a $0.95 phone number lookup. As I went through the registration I declined all other services. They then billed my $2.95 and when I tried to cancel within 24 hours they charged me an additional $2.95 termination fee. Their customer service kept telling me I agreed to this and I am sure I did not. I am a senior executive and Chief Information officer. I know exactly what I agreed to. It is crazy they would argue over $6. It shows they have very shady business practices.

Date of experience: June 22, 2019
North Carolina
1 review
0 helpful votes
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Run
June 3, 2019

Need answer for what I'm going threw and need the truth I will not stop till I have the truth so I can say I never do wrong

Date of experience: June 2, 2019
California
1 review
2 helpful votes
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Be careful with the trial for a dollar, or for $3.95! What they don't tell you when they say they give you 3 days, is that you don't have until midnight of the 3rd day. You have until the exact time that you opened the account. They give you a total of 72 hours! That's it! Needless to say I thought I had till midnight and they charged my account $24.95!
Poor form and deceitful!

Date of experience: May 26, 2019
Washington
2 reviews
4 helpful votes
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Recent WEB site revision removed the birth DAY information from all searches. So if you want to find family or friends birthdays you are out of luck with this site. It also makes it harder to discern the correct search record when there are multiple hits. Not much of a finder service without full birthdate information.

Date of experience: May 25, 2019
Washington
1 review
4 helpful votes
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They provided me with addresses and nothing else.
Adding large Button "Continue to Report" next to trial offers
"no thanks Continue to Report" link very small.

They should show a synopsis of what they found before you have to pay.
Such as 2 Divorce Decree (county), 1 criminal record (city), 8 address... etc
This would help decide if it worth to pay for.
From what i see all these organization online saying they will give you a loaded report are scam, if they can't give you an idea of what they are selling you. Don't go there.

Date of experience: April 22, 2019
Pennsylvania
1 review
2 helpful votes
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I was trying to find my fiance's divorce records. They I paid for the one time report. They kept trying to sell me things and I didn't want and when I got the report everything was old and outdated. It showed his ex wife as living in Louisiana and she has been dead for over a decade. Don't bother with this. I specifically needed divorce information and that was specifically left out. It was a total waste of money.

Date of experience: March 29, 2019
California
1 review
3 helpful votes
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Old stuff but accurate
February 25, 2019

My purchase of a report on my husband, who I have been married to for 36 years. I wanted the newest information. It had 100% accurate information, but nothing newer than 8 years ago. It gave phone numbers and addresses of family members that was accurate as well.

Date of experience: February 24, 2019
New York
1 review
6 helpful votes
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FRAUDULENT SCAM
February 22, 2019

FEW THINGS TO POINT OUT ABOUT THIS POS SITE:

1. IF THEY FOOL YOU INTO PURCHASING A ONE TIME REPORT FOR ANY AMOUNT THEY WILL AUTOMATICALLY SIGN YOU UP FOR A MEMBERSHIP.

2. IN THE FIRST MONTH YOU WILL BE CHARGED FOR YOUR ONE TIME REPORT AND MEMBERSHIP.

3. THEY STORE YOUR CREDIT CARD INFO AND WILL NOT ALLOW YOU TO DELETE IT FROM THEIR WEBSITE.

4. THEY SEND YOU ONE EMAIL TO SAY YOU MADE AN ACCOUNT WITH THEM AND ONE EMAIL TO SAY YOU PURCHASED A REPORT.

5. THEY DO NOT SEND ANY EMAILS AFTER THAT. AND THEY NEVER SEND ONE WITH ANY DETAILS ABOUT THIS SAID SUBSCRIPTION YOU SIGNED UP FOR, THAT IS RIGHT NOT ONE! LIKE TYPICAL SUBSCRIPTIONS WHO SEND THANK YOU EMAILS FOR YOUR PAYMENT EVERY MONTH. SO THEY FLY UNDER THE RADAR UNTIL YOU CATCH ON.

6. WHEN YOU CATCH ON AND CALL TO DISPUTE. THEY WILL MAKE YOU BELIEVE AT FIRST THAT 3 MONTHS IS ALL THEY WILL REFUND. UNTIL YOU PUSH A LITTLE HARDER THAN 6 MONTHS BECOMES A HUGE FAVOR FROM THEM.

7. THE REPRESENTATIVES AND SUPERVISORS ARE TRAINED TO MANIPULATE YOU INTO BELIEVING THAT YOU IN FACT AGREED TO THIS SUBSCRIPTION. AND THEY WILL ALSO TELL YOU THAT NO OTHER SUBSCRIPTION SERVICES (EVERY SINGLE ONE OF MINE DOES) SEND A THANK YOU FOR PAYMENT EMAIL EVERY MONTH THAT YOU PAY. THEN THEY ASK YOU AND I QUOTE IF YOU WILL TAKE ANY ACCOUNTABILITY HERE BECAUSE IT IS YOUR FAULT.

8. WHEN YOU FINALLY REALIZE YOU ARE TALKING TO SOMEONE WHO IS TRAINED TO GET YOU TO BELIEVE THAT YOU ARE PARTIALLY RESPONSIBLE, YOU WILL HANG UP AND DISPUTE IT THROUGH YOUR CREDIT CARD INSTEAD.

9. AFTER YOU HAVE WASTED 2 HRS OF YOUR LIFE YOU WILL DO WHAT I DID AND TRY TO STOP THIS FROM HAPPENING TO OTHERS.

10. I HAVE NOT LOGGED INTO MY "PEOPLEFINDERS ACCOUNT" SINCE THE DAY I MADE THE ONE TIME PURCHASE AND TODAY WHEN TRYING TO DISPUTE THESE CHARGES. THEY CHARGED ME FOR A SERVICE THAT I NEVER USED OR EVEN THOUGH ABOUT SINCE MAKING MY ONE TIME PURCHASE. AND CHARGED ME FOR IT EVERY MONTH WITHOUT MY CONSENT OR NOTIFICATION. THEY ARE A SCAM THEY ARE FRAUDULENT! THEY ARE TRAINED IN THE ART OF MAKING PEOPLE BELIEVE THEY AGREED TO THEIR SCAM.

11. DO NOT I REPEAT DO NOT FALL INTO THIS TRAP

Date of experience: February 22, 2019
Ohio
2 reviews
3 helpful votes
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WHY
February 5, 2019

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Date of experience: February 5, 2019
California
2 reviews
7 helpful votes
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For what they charge and claim to provide it's the most inaccurate bogus report I've ever seen. I ran this on my son (47 yo) and they couldn't even get his name correct. Most of the rest of his info was also incorrect. Shows him married in one section but then shows him as never being married. I'm guessing trained monkeys could do a better job.

Ps if you go to cancel after you've joined and paid they don't tell you there's a cancellation fee on top of everything else...

Date of experience: December 13, 2018
California
1 review
4 helpful votes
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Unethical company - I plan to file a legal complaint - charging my card 29.95 and 24.95 per month for 6 months without me authorizing - I don't even know what this company does. I might have to get a new charge card number - this is stealing.

Date of experience: November 16, 2018
Pennsylvania
1 review
4 helpful votes
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Trial membership - scam
October 31, 2018

Sign up for trial membership. 95 cents. Did not even come close to finding who I was looking for. I immediately cancelled my membership (about 15 minutes after I did not get results - 1 name). When I received my credit card statement I was billed as follows. 95 cents, $2.95, and $5.95 I immediately called People Finders, rep was not helpful so I asked to speak with supervisor. Of course, supervisor was not available. Left message said get back to me in 48 hours or 2 business days. Over a week now and no call back.
THIS WEBSITE IS A SCAM. I DID NOT AUTHORIZE THIS MEMBERSHIP!.

Date of experience: October 31, 2018
Washington
1 review
1 helpful vote
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Unacceptable scam
September 27, 2018

Completely unacceptable horrible scamming company do not waste your time customer service is a joke they do not supply you anything besides the name and phone number. I absolutely cannot believe that this business exist with how they speak to their customers avoid at all costs!

Date of experience: September 27, 2018
Nevada
1 review
4 helpful votes
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SCAMMMM
July 21, 2018

Don't waste your money - little information and they deceive you and make you pay more to cancel the membership... Can only blame myself for being so stupid to order this...

Date of experience: July 21, 2018
North Carolina
1 review
3 helpful votes
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I was billed $9.95 for a premium account that I did not authorize. Tried to call them and could not resolve. I have now disputed with my bank. And, I did not get anything on the report because they don't even report specific divorces/marriage info in my state! Ditch these guys quick.

Date of experience: June 25, 2018
Ohio
11 reviews
22 helpful votes
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I selected a. 95 one time fee to display the owner of a phone. People finder provided a fake name that I validated through state and county databases and refused to provide a full report. I immediately realized I was scammed, and cancelled. They charged me $2.95 to cancel. I emailed them and KC responded stating I agreed to the charge when I opted for a 'free trial membership' I did not opt for the membership and have screenshots showing such. The $2.95 cancellation fee only applied to membership selections. They refused to refund. I found they also hide a "LIMITED GUARANTEE" on their site basically stating they can provide you inaccurate information and you still have to pay. I've filed complaints for false and deceptive advertising practices with the FTC, CFPB and BBB. I hope it was worth the $3, PeopleFinders, AKA Confi-Check!

Date of experience: April 30, 2018
Indiana
1 review
2 helpful votes
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RIP OFF
April 6, 2018

They gave me a Mary instead of a Mark, and ALL these alias`s. Tons of B. S.!
I can`t believe this is actually a place that can be on the web to make $.
I am so angry I`m calling the B. B. B on them.

Date of experience: April 6, 2018
Mississippi
1 review
2 helpful votes
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Checking out my informational today. I noticed the information said I had been evicted from a address that is my home which I make monthly payments on. But it has another town and zip. *******997 customer service representative said it cannot be corrected.
They have another man that has filed bankruptcy 19 times and he is 66 years old. Gee did he start filing at birth? The list goes on.
The customer service representative insisted the information is entered as received. Is in not possible the human error could be their end.
On the upside somethings are correct. Like the spelling of my name.

Date of experience: February 28, 2018
Georgia
1 review
3 helpful votes
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Fine Print Scam
February 22, 2018

Be sure to read the fine print. I did a one tome. 95 cents search and did not cancel within 3 days and they debited my account $24.95. If I could rate less than one star, it would be minus 25. They are, in my opinion, nothing but a scam to get your money.

Date of experience: February 22, 2018

From the business

PeopleFinders.com is the Web’s premier provider of public records. We’re dedicated to helping you find anyone, anywhere. Millions of people turn to when they want to find family, friends, classmates, old flames, military buddies or anyone else.

Our website provides an array of products including people searches, background checks, criminal records, reverse phone lookups, social profile searches and public records reports. And we just added an exciting new service called PeopleFinders Rewards that provides discounts on premium PeopleFinders products, cash back offers from more than 700 online retailers, deep discounts to local attractions and many other great benefits.

PeopleFinders owns more than 40 years worth of data, which allows us to provide both historical and current records. We are also a BBB accredited business, TRUSTe certified and VeriSign trusted.

At PeopleFinders, we understand that few things compare to the joy of reconnecting with people from your past. We’re ready to help you find anyone using a name, phone number, address, email or most any other information. Turn to us for all your people search and public records needs.


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Founded in 1986