Have sent several messages to them requesting help signing in and receive a response saying they will be contacting me soon but they never do. At this point I just want to cancel my account with them. So disappointed
I have ordered Peets Coffee may times In the shops, local grocery store, and Delivery, and this company has a lot to offer. Its very tasty for those with a sweet tooth or not and everything is reasonably priced for the quality. Peets does amazing with the types of products and their selection. I have bought Coffee K-Cups and really enjoy the flavor and strength. The Coffee shop is welcoming and comfortable and I've always had a good experience going inside to order. I have ordered Peets many times on Doordash and a few different Mochas, Lattes, and Treats as always really good (including the food that were a surprisingly perfect size). The Peets website lets you order from their Wearhouse or a local shop. I love how they have many coffee's and teas to choose from and how they have rewards for buying from their website. I will definitely continue to purchase from Peets.com.
I ordered online and the order supposed to arrive between 2-6 days. I have wait for a whole week and still not seen my package. Wrote an email to inquire at 1am and got the the response that they receive my email. Two minutes later another email came said my order has fulfilled. I cleared indicated the order was a gift in my inquiry and next day I called, they told me the order will not arrive on time as it supposed to be and they won't rush my order. All I got is they will refund me and bull$#*! reasons. Peet's was my favorite go to place and now I won't recommend it to anyone.
They have some of the best coffee around. I like to make a large cup of either 12 or 14 oz and their coffee k cups are strong enough to do this. Most are not.
The coffee is always fresh and the service fast and efficient. Peets is no match for SBUX or Dnk D. The home brew selection is my morning cup