Peak-Ryzex

I purchased 25 scanners from them for my FedEx routes. First time I had a problem with one I called for service, took 11.5 hours to call me back. I knew I should of went with the other company, and I am buying 3 more through the other company. Beware they get your money and forget you.

For the past day and a half I have left voice messages for a call back to place an order as the recording said someone would call me back, but no one has. So I was looking on the internet to buy my ribbon somewhere else.

site never works, glitched me out and had to have your chat tech guy fix it, hour wait to get it through, Glad Andrew R knows what hes doing.

Your web site gave me server error messages for at least ten attempts to place the order over 2 days. Andrew Roberson was very helpful in getting the situation fixed.

I had the hardest time getting my order to complete. Your website is very slow and has issues. it took me 35 minutes to REORDER labels.

I just hate this website, how many labels on a roll, how much. You cant find this out without digging and I dont have time to dig.

I logged in with my account and the system kept giving me an error message at checkout. All my information and credit card were correct. I spoke to Greg from your office, he took my cc# but then he called and said that glitch should be corrected and try again. I tried and nothing happened. I ended up purchasing as a guest, not with the account. Also, the "Welcome back this is Andy" pop-up is very annoying and not helpful at all. I chatted with someone without any solution. Also, the prices and availability of the same item were changing as I logged back in.

Your purchasing process is way to complicated, add to cart on catalog page does not let you know item is selected.

Your new website is awefull, please just list the labels for my printer, then the size, count, price. It needs to be all in one place so I can see what Im doing. It is so spread out that it takes forever to navigate.
Also, Stop showing "SIXOFF" if I cant use it!