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PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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Massachusetts
1 review
0 helpful votes
Follow Deborah O.
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So far has been very easy to fill my taxes, with this app. Specially the IRS 1040.

Date of experience: March 29, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your review! We're glad to hear that you found our app helpful for filling out your taxes, especially the IRS 1040 form. If you have any suggestions or feedback on how we can make your experience even better, please let us know. We're here to help! For further assistance or questions, feel free to reach out to us at support@worksimpli.io or by phone at 1-844-898-1076.

Best regards,
PDFSimpli

Utah
1 review
0 helpful votes
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It's nice but i wish i didn't have to pay for some stupid pdf i needed for school

Date of experience: March 22, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. We continuously evaluate our pricing structure to ensure it remains fair and competitive. While we may not be able to make immediate changes, we would like to gather more information about your specific needs and usage patterns. Understanding your requirements better will help us explore potential solutions. Please reach out to us by phone at 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your situation.

Best regards,

PDFSimpli

California
1 review
0 helpful votes
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So far it's been easy
December 14, 2023

So far it's been easy. Waiting to see my edited PDF document to confirm satisfaction

Date of experience: December 14, 2023
Washington
1 review
0 helpful votes
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I just started but it worked like magic!
April 4, 2024

I just started but it worked like magic! Thank you!

Date of experience: March 25, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your review! We're thrilled to hear that you had a magical experience with PDF Simpli. If you have any questions or need further assistance as you continue to use our service, please feel free to reach out to us at support@worksimpli.io or by phone at 1-844-898-1076.

Best regards,
PDF Simpli

Florida
1 review
0 helpful votes
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I haven't seen my document yet so I hesitate to give a 5 star review.

Date of experience: October 12, 2023
Illinois
1 review
0 helpful votes
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I don't like I have to pay for a document merge
September 27, 2023

I don't like I have to pay for a document merge.
Glad it exists though.

Date of experience: September 12, 2023
North Carolina
1 review
0 helpful votes
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This converted my file
September 5, 2023

This converted my file - but the price seems a little steep to continue the service.

Date of experience: September 5, 2023
Mexico
2 reviews
0 helpful votes
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The translation did not work
March 28, 2024

The translation did not work. I got no translation at all

Date of experience: March 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

GB
1 review
0 helpful votes
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I thought I had given you a photo to convert but nothing has appeared

Date of experience: February 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.

Sincerely,

PDFSimpli

Massachusetts
3 reviews
0 helpful votes
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Too many pop ups to get a 5 star just to download it.

Date of experience: February 17, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for reaching out. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product so your feedback is really appreciated. If you need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Greece
1 review
0 helpful votes
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I am Greek and the pdf came back terrible
February 23, 2024

I am Greek and the pdf came back terrible. I want a refund!

Date of experience: February 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

We are sorry for the inconvenience but our software currently doesn't support that language. For technical issues please contact our support team via email at techsupport@worksimpli.io. They can assist you with this problem. You can also contact us by phone at 1-844-898-1076 or chat 24/7. We can rectify this.

Regards,

PDFSimpli

Australia
1 review
0 helpful votes
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Easy directions on our to use the converter, was very quick and easy

Date of experience: February 12, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your wonderful review! We're thrilled to hear that you found our converter easy to use and efficient. If you have any further questions or need assistance, please don't hesitate to contact us at 1-844-898-1076 or support@worksimpli.io.

Best regards,
PDF Simpli

Montana
1 review
0 helpful votes
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Thought it was free suprise...
November 5, 2023

Thought it was free suprise...but at least it came up as a legit compan

Date of experience: November 5, 2023
Oregon
1 review
0 helpful votes
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Piss-poor response speed
September 2, 2023

Piss-poor response speed. Had to wait minutes at a time for document to load.

Date of experience: August 3, 2023
New Jersey
1 review
0 helpful votes
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THEY ARE THIEVES!
January 10, 2024

They will initially charge only $1

THEN will charge $40 per month.

VERY BAD SERVICE & CORRUPTED PEOPLE

BEWARE!

Date of experience: January 2, 2024
Georgia
1 review
0 helpful votes
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Very slow
March 8, 2024

Very slow. Page was unresponsive after every action I took while trying to edit my PDF.

Date of experience: February 27, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Ohio
1 review
0 helpful votes
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It would have been helpful to know the charge up front and not at the end of the process.

Date of experience: August 28, 2023
Texas
1 review
0 helpful votes
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Would be better to not have to input credit card info for trial

Date of experience: January 1, 2024
Sarah H. PDFSimpli Rep
over a year old

Thank you for sharing your feedback! We appreciate your perspective on the credit card input process. We understand that providing such information can be a concern for many users. Rest assured, we take your feedback seriously, and we're actively exploring ways to enhance the user experience

GB
1 review
0 helpful votes
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Charging at the end is poor, pricing is prohibitive
February 26, 2024

Charging at the end is poor, pricing is prohibitive

Date of experience: February 19, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document converted to word, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

New York
1 review
0 helpful votes
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Everything is good but it was hard to see where to purchase!

Date of experience: January 25, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for your feedback! We're glad to hear that you found our service useful overall. We apologize for any inconvenience you experienced in locating the purchase option. If you have any questions or need assistance with purchasing or navigating our platform in the future, please don't hesitate to contact us at support@pdfsimpli.com.

Best regards,
PDF Simpli