Overview
PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.
NO FREE TRIAL THEY ARE JUST SCAMMING PEOPLE, DO NOT BUY FROM THEM THEY DON'T REALLY CARE IF YOU CAN USE IT
Interface a little awkward when positioning text but generally easy to use.
This "company" is nothing but a SCAM. The fact that on average there are multiple complaints about this merchant on different website is astounding. Quick search of "Pdfsimpli scam" or "Pdfsimpli complaints" tells you all you need to know.
This predatory and fraudulent business practice is one i have never encountered. For starters it is a one man show based out of Puerto Rico- disgusting despicable waste of skin called Sean Fitzpatrick He is also the CEO. When you call you are always speaking to someone in PR who really could care less about listening or helping customers resolve their issue
I was charged $39.95 monthly totaling $1300 by these scammers on a dormant acct. Charges I never authorized. I spoke with a lady named Mily at first then a disrespectful illiterate named Natalie and then a guy named Ray attempting to resolve this issue. I hit wall trying to get my money back. According to Mily i signed a contract in Oct 2019 that i did not cancel. So i demanded a copy of this contract i agreed to. If i don't have a copy the merchant should have a copy right? I am still waiting on that contract...
For individuals who have been scammed by this business Please file a complaint with the Federal Trade Commission; ReportFraud.ftc.gov, phone *******357 they investigate shady business practices and fraud cases like this also contact your State Consumer Protection office and file a complaint with the attorney general of your state. The more complaints generated, the quicker we can get the scammer behind this company investigated and put out of business.
I intend on getting every penny taken fraudulently from me back and also looking at small claims court for litigation. Please don't just sit back and do nothing. Report, Report, Report! This business has multiple complaints monthly. On other sites; daily, we all can't be wrong. This morally bankrupt "company" has ripped people off for far too long. Report PDFsimpli. It is a sophisticated scam
I am a total clutz when it comes to this sort of activity but you got me through it. Thanks
My document was converted incorrectly. There many errors that were not on the original document
Hello,
Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please provide more details about the issues you're encountering? This information will help our technical support team identify and resolve the issues promptly. Contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. We look forward to assisting you.
Sincerely,
PDFSimpli
Quick and simple to use - however very expensive for a once in a while wanting to use package
Hello,
Thank you for sharing your feedback with us. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, and will count with unlimited downloads and conversions during trial. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends because if no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We do have different offers depending on your needs, like for a example we offer a limited plan that allows to work with either 5 or 10 documents for just a $1.95 or $3.95 a month. Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you are interested in staying with us for a lower subscription plan.
Best Regards,
PDFSimpli
You offer free service and then when I want to print or mail, you charge
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
You are not honest about the costs up front. That makes me not to trust you.
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
I paid for a non conclusive & "non recurring" test period and realize that after that, I've been charged again for a "subscription"
AVOID!
The ad said free, which was a hook once they got your Facebook info and then charged you
Hi,
We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io if you are interested in staying with us for a lower subscription.
Sincerely,
PDF Simpli
It tool a while for me to catch on but that is going to happen frequently.
I have used the service previously and found it to be an excellent time saver and helpfull resource
My first registration failed although I received an e-mail confirming the creation of an account.
Hi,
Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).
Regards,
PDF Simpli
Misleading as $#*!, $#*! this pos site I will cancel my $#*! as soon as i get this $#*!ing document
Hello,
Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Regards,
PDFSimpli
There should be a trial period first before payment
Hello,
Thank you for reaching out and expressing your concern regarding our fees. We appreciate your feedback, and we understand that cost considerations are essential for our users. All of our services are on a subscription basis. You can try our "Delayed" option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io. We can discuss your options.
Best regards,
PDFSimpli
They used your payment details, and charge for subscription without authorisation. Scam. Be aware!
Hi,
We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDFSimpli for 14 days with unlimited access. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95. We do let you know before you subscribe. You have the chance to cancel within trial and no other charge will be made.
We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.
Sincerely,
PDF Simpli
My card declined several times and I ended up having to use a different card.
Hello,
We're sorry to hear about the trouble you experienced with your payment. Sometimes when the charge is tried more than once the card company may believe is not the card holder's doing and block the transactions. If you encounter any further issues or have any questions, please feel free to reach out to our support team at support@pdfsimpli.com for assistance.
Best regards,
PDF Simpli
Spur of the moment, easy to get used to and save me so much time.
Hi,
Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.
Sincerely,
PDF Simpli
I would love to keep this product, but the cost is too high!
Hello,
Thank you for your review. PDFSimpli offers many subscription options for our customers. Please contact us at 1-844-898-1076 to get more details about our plans.
Best Regards,
PDF Simpli
Absolutely useless, this was a complete waste of time
Hello,
We're sorry to hear about your experience. We strive to provide a useful and efficient service, and we regret that we fell short of your expectations. If there's anything specific that you found unsatisfactory or if you encountered any issues, please let us know so we can address them. Your feedback is valuable to us. For further assistance or to discuss your experience in more detail, please contact us at support@worksimpli.io or by phone at 1-844-898-1076.
Best regards,
PDFSimpli
We will take the difficult and confusing work of editing, converting, compressing, splitting, or compressing PDFs and make it simple. We are all about the simplicity. And don't worry, we’ve got your back. We have a 100% 30 days money back guarantee if you are not satisfied with our product. So go on and sign-up for full access and find out what people are talking about.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hello,
Thank you so much for taking the time to leave us your valuable feedback! We truly appreciate your 4-star review and are thrilled to hear that you've had a positive experience overall.
Your insights are incredibly important to us, and we're grateful for your suggestions. Rest assured, we'll be sharing your feedback with our product team for further consideration. It's through feedback like yours that we're able to continuously improve and enhance our products.
Once again, thank you for choosing us and for sharing your thoughts. We're here to provide you with the best experience possible, and we hope to exceed your expectations in the future.
Best Regards.
Pdf Simpli