business logo of PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
grey star
grey star
grey star
grey star
grey star
South Africa
1 review
0 helpful votes
Follow Virginia U.
Unfollow Virginia U.
Send Message
Share Review
Report Review

Great experience, just could not add extra characters were needed.

Date of experience: September 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

AE
1 review
0 helpful votes
Follow Beverly C.
Unfollow Beverly C.
Send Message
Share Review
Report Review

Amazing application, the best for translating documents...

Date of experience: September 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We're delighted to hear that you are pleased with what we offer at PDFSimpli. Our team works hard to maintain high standards, and your feedback is truly appreciated. If there's anything else you'd like to share or if you have any suggestions for improvement, feel free to let us know. We look forward to continuing to provide you with excellent services! Operations hour are: Phone 9:30 AM- 6:30 PM AST MON-FRI 1-844-898-1076 | Chat or Email Support 24/7.

Sincerely,

PDFSimpli

Cabo Verde
1 review
0 helpful votes
Follow Phill C.
Unfollow Phill C.
Send Message
Share Review
Report Review

Convert PDF to Word [Free]misleading publicity. We go through the whole process, then we are forced to create an account, and one more step and we are forced to pay to have the document converted. Which would be OK, if it weren't for the misleading advertising (FREE!). I don't mind paying but I can't stand being cheated.

Date of experience: October 7, 2022
Sarah H. PDFSimpli Rep
over a year old

Hi
We do offer a free one time conversion it's under the delayed option. You will need to create an account to upload your document and wait for 24 hours to get your document if you can not wait for the 24 hour option We have a 14 day trial for $1.95 it will give you the document right instantly and it is mention before you pay that after the 14 day trial if you don't cancel you will be enrolled in our base subscription for $39.95. If you need any assistance please contact us by email support@worksimpli.io or call us at 1844 898 1076. We will be glad to help you

Mexico
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Send Message
Share Review
Report Review

Muy caro despues pero 40 pesos por un documento eso sin pedos lo pague y me salvaron

Date of experience: November 22, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hola,

Gracias por compartir tus comentarios con nosotros. Todos nuestros servicios son mediante suscripción. Hemos trabajado muy duro para aportar más funcionalidad a nuestro producto y ofrecerle el mejor servicio. Puede probar nuestra opción "Retrasada" y esperar 24 horas para descargar un documento de forma gratuita. O pague nuestra prueba de 14 días (por $1.45 o $1.95) para obtener su archivo de inmediato, según el plan que elija. La opción de $1.95 le brinda acceso completo y conversión ilimitada durante 14 días. Después de probar el producto, si no desea continuar, llame o conéctese en línea para cancelar antes de que finalice la prueba o cambie la suscripción a un plan diferente. Si no se realiza ninguna cancelación o cambio de plan, pasará a nuestro plan de suscripción base de renovación automática por $49.95.

Tenemos diferentes planes dependiendo de sus necesidades, desde $3.95 hasta $12.95, comuníquese con nosotros por teléfono al 1-844-898-1076 o por correo electrónico a support@worksimpli.io si está interesado.

Saludos,

PDF Simpli

District of Columbia
1 review
0 helpful votes
Follow Julie P.
Unfollow Julie P.
Send Message
Share Review
Report Review

"I cannot recommend this app enough
October 22, 2023

"I cannot recommend this app enough. It was an absolute game-changer for me! I was struggling to edit a PDF, but this app saved me a significant amount of time. If you're looking for an efficient and reliable solution for your PDF editing needs, I highly suggest giving this app a try."

Date of experience: October 22, 2023
Texas
1 review
0 helpful votes
Follow Gregory Q.
Unfollow Gregory Q.
Send Message
Share Review
Report Review

Nice to convert and merge my files, I disliked I was kind of forced to pay for something that was advertised as free. Then I have to spend extra time to cancel my subscription for something I only needed one time

Date of experience: February 28, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. We are so sorry for the misunderstanding. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Wisconsin
1 review
0 helpful votes
Follow Juan W.
Unfollow Juan W.
Send Message
Share Review
Report Review

Its says free, no download required
January 22, 2024

Its says free, no download required. It is NOT free and there is a download required. Your no different than any other company. I'm in marketing and would advertise it as "Convert to Word for $1.95, no membership needed" to be more transparent to your users. PS, I'm looking for a job.

Date of experience: January 15, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for bringing this to our attention, and we apologize for any confusion. We take such matters seriously and want to ensure that our users have accurate information. All of our services are on a subscription basis. You can try our "Delayed" Option and wait 24 hours for one document, free of charge or pay for our 14-day trial starting at $1.45. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Belarus
1 review
0 helpful votes
Follow Jay E.
Unfollow Jay E.
Send Message
Share Review
Report Review

I DONT KNOW WHERE IS MY TRANSLATED DOCUMENT, please tell me where is my document because i have already paid it

Date of experience: September 7, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at techsupport@worksimpli.io 24/7. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Idaho
1 review
0 helpful votes
Follow Ronald M.
Unfollow Ronald M.
Send Message
Share Review
Report Review

I'm getting frustrated with too many boxes to fill
September 17, 2024

I'm getting frustrated with too many boxes to fill. Blah,blah, blah

Date of experience: September 7, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for sharing your feedback with us. We are sorry for the inconvenience. We need a review for the best quality of service we can give you. Please give us more details on your experience with PDFSimpli. Don't hesitate to contact us at 1-844-898-1076 or via email at support@pdfsimpli.com, if you ever need anything.

Sincerely,

PDFSimpli

Oklahoma
2 reviews
0 helpful votes
Follow Kipton R.
Unfollow Kipton R.
Send Message
Share Review
Report Review

I haven't had a chance to use it, before this rating popped up. Slow down.

Date of experience: August 6, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for sharing your feedback with us. We are sorry for the inconvenience. We need a review for the best quality of service we can give you. Please give us more details on your experience with PDFSimpli. Don't hesitate to contact us at 1-844-898-1076 9 AM- 6PM AST Monday- Friday or via email at support@pdfsimpli.com, if you ever need anything.

Sincerely,

PDFSimpli

Canada
1 review
0 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Send Message
Share Review
Report Review

The document was very poorly converted and I would like a refund.

Date of experience: August 6, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at techsupport@worksimpli.io. Our support team can identify and resolve the issues promptly.

Sincerely,

PDFSimpli

Washington
1 review
0 helpful votes
Follow Jess R.
Unfollow Jess R.
Send Message
Share Review
Report Review

This is a scam: you advertise it as free, but then charge for the service at the very end after the user has spent significant time creating the document. Then, if that weren't enough, you will charge an exorbitant rate each month until the user cancels.

Date of experience: October 12, 2023
Canada
1 review
4 helpful votes
Follow Shane S.
Unfollow Shane S.
Send Message
Share Review
Report Review

SCAM
October 6, 2021

Used this website for one project and one project only,
Costing $1.59, to later find out I signed up for a membership. Couldnt be any more shady as I would never of. And They proceeded to charge me $44/Month for the next 8 Months until Error was caught.
And basically told me to shove it. And did nothing to rectify the issues, as they could see out of the 8 months i paid for it, Never logged on or used it once! Satisfaction guaranteed my $#*!!
They have a refund / cancellation page that guarantees customer satisfaction, that couldn't be farther from the truth!

Date of experience: October 6, 2021
Ecuador
1 review
0 helpful votes
Follow María M.
Unfollow María M.
Send Message
Share Review
Report Review

You charged 49.99 for a service that I didnt want so I hay to cancel my credit card and I do not why you had access to my PayPal.

Date of experience: October 25, 2024
Sarah H. PDFSimpli Rep
6 months ago

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Mexico
1 review
0 helpful votes
Follow Sharon V.
Unfollow Sharon V.
Send Message
Share Review
Report Review

Todo va muy bien aún no puedo verlo impreso pero va todo muy bien 😃

Date of experience: November 21, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hola,

Le agradecemos su reseña y la calificación de 5 estrellas. Cualquier comentario es más que bienvenido ya que ayudará a que nuestros servicios sean mucho mejores para futuros clientes. Estaremos encantados de saber que nuestro producto funcionó para usted, así que ¡háganos saber algunos detalles!

Atentamente,

PDF Simpli

Germany
1 review
0 helpful votes
Follow Olivia I.
Unfollow Olivia I.
Send Message
Share Review
Report Review

The format is not preserved...
September 16, 2024

The format is not preserved... the document looks not the same as before.

Date of experience: September 6, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

California
1 review
0 helpful votes
Follow Gloria T.
Unfollow Gloria T.
Send Message
Share Review
Report Review

Easy, quick and intuitive to use
September 16, 2024

Easy, quick and intuitive to use. Also a nice cheap price. Recommend.

Date of experience: September 6, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

Texas
1 review
0 helpful votes
Follow Hannah P.
Unfollow Hannah P.
Send Message
Share Review
Report Review

Good experience file came out great thanks for the help and i will be using again

Date of experience: August 5, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Sincerely,

PDF Simpli

Florida
1 review
0 helpful votes
Follow Ryan V.
Unfollow Ryan V.
Send Message
Share Review
Report Review

The use is great but I was told it would be free
November 17, 2024

The use is great but I was told it would be free. I'll try it for 14 days and see how it goes.

Date of experience: November 7, 2024
Sarah H. PDFSimpli Rep
6 months ago

Hello,

Thank you for sharing your feedback with us and also for the 5 stars! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

TZ
1 review
0 helpful votes
Follow Jenn P.
Unfollow Jenn P.
Send Message
Share Review
Report Review

Perfect for use especially for a fast and reliable digital signature

Date of experience: August 4, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli