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PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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Pennsylvania
1 review
0 helpful votes
Follow Angela m.
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I love the ease of the conversions and the price is decent as well

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Georgia
1 review
0 helpful votes
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So far easy to use easy to get set up not hard very forthcoming

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Thank you for the 5 star rating. Could you let us know some details about your experience with PDFSimpli? We value your input as this helps us improve our services for future clients.

Sincerely,

PDF Simpli

Kentucky
1 review
0 helpful votes
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Cant get it to download after i payed!
August 18, 2024

Cant get it to download after i payed! It says download, but when i push it nothing happens

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Mexico
2 reviews
0 helpful votes
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Easy to use thank you fast simple, easy to use thank you fast simple

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Nevada
1 review
0 helpful votes
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Easy even for us old people ##############$#############

Date of experience: September 9, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for your 4 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli and it was easy for you to handle. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

Philippines
1 review
0 helpful votes
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Scam
February 25, 2024

I was charged for the "free trial". And 1 day before the expiration of the so called "free trial" i tried to cancel, but nothing happened. They automatically charged me a 1 month fee. I tried to contact many times, they said the will issue a refund, and i received a message from them that it was refunded, but for almost 2 months since the day they said they issued a refund until now, nothing. No refund issued. Called my bank they confirmed that no refund transaction from this company found. They just response on my freedback to contact them to resolve the issue but for how many messages i sent no response yet.

Date of experience: February 18, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thanks so much for sharing your experience with us. We are so sorry for the trouble you went. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io if you still need assistant. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 between 9:30AM-6:30PM AST, Monday-Friday. Our records show that a refund was initiated yesterday Feb 19. You would have to wait the allotted time for the refund to be back on your account, which is 5 to 7 business days. Thank you for your review.

Best Regards,

PDF Simpli

Florida
1 review
0 helpful votes
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Cheap and easy to use these templates for exactly what you need them for

Date of experience: August 5, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Arizona
1 review
0 helpful votes
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My experience was great
September 18, 2024

My experience was great. It was super easy and user friendly to use. Love it already!

Date of experience: September 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli

Maryland
1 review
0 helpful votes
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A bit suspect of the checkbox i had to check acknowledging that my bank account will be charged nearly $40 a month unless i "cancel anytime". I was under impression i could make a one-time payment to convert a PDF doc to JPEG... but alas... y'all up to something. Smh. Thanks for the conversion tho, i needed it to upload a pic to eventbrite.

Date of experience: April 19, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24hr for one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately. The trial option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95 every 4 weeks until canceled.

Additionally, we do offer lower rate subscriptions for single users starting as low as $3.95 up to $12.95. Please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

California
1 review
3 helpful votes
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In 11-21, while unemployed, I had to sign up for PDF Simpli to sign a single document. I then found temp employment and the company provides. Pdf software. Not surprisingly, I forgot to close my account on PDF Simpli (that's the game, right?). I asked them to refund from 12-21 and their policy allows for only 1 month of refund. Other software providers have been more forgiving. I will not use PDF Simpli again.

Date of experience: June 23, 2022
Sarah H. PDFSimpli Rep
over a year old

Hi
We have a 14 day trial for $1.95 if you pay for the trial we send a confirmation email of your subscription and the amount paid. After the 14 day trial if the account is not cancelled you will be enrolled in out base subscription to continue with our services. This is mentioned in our terms and agreement. You can cancel any time. We have a refund policy of 30 days. With a paid subscription you can cancel in the website in MY Account and under account settings. In the future, you can contact us through our online chat on our website, email support@pdfsimpli.com or call us at 844-898-1076. Thanks for using PDFSimpli.

California
1 review
0 helpful votes
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Horrible- SCAM
February 13, 2023

Total scam, product didn't work (converting pdf to fillable pdf), I paid for a one time use-.99- then was charged $39.99 which American Express declined and then they tried running the charge as a different company and it went through. Horrible customer service rep was yelling ME, because I was upset at being scammed. Run don't walk from these scammers!

Date of experience: February 13, 2023
Sarah H. PDFSimpli Rep
over a year old

Hi
We do not offer one time use or free trials. To use our service we have a 14 day trial for $1.45 or $1.95.After the 14-day full access ended your account was enrolled in the $39.95 option. After every subscription purchase we send an email to our customers to confirm their purchase. Once you cancel the account you will receive an email confirming the cancelation no further charges will be made. If you do not cancel your account it will be remain as an active subscription. In the future, you can contact us through our online chat on our website, email support@Worksimpli.io or call us at 844-898-1076. Thanks for using PDFSimpli.

Texas
1 review
0 helpful votes
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Quick and easy access, had everything ready for me and just was easy

Date of experience: August 7, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Thank you for the 4 star rating. We are happy to hear you had a positive experience at PDFSimpli. We value your input and encourage you to let us know more details about your experience with us.

Sincerely,

PDF Simpli

North Carolina
1 review
0 helpful votes
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Great I like it seems to work well it's easy to use I will use it again

Date of experience: September 8, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Florida
2 reviews
3 helpful votes
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Started to use the site. It said completely free. I loaded the document then it wants me to pay. Very slick! So, if you pay $1.95 you get the "trial" for 14 days. But you better watch out for the renewal since if you forget, you pay about $39.00 a month! If you do the annual plan and forget the price goes up by more than 1000%! I can't say anything about the quality as I backed out when I saw the fine print. I then looked at legitimate reviews and they were ALL bad!

Date of experience: August 3, 2022
Utah
1 review
0 helpful votes
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Kinda misleading
August 17, 2024

Kinda misleading. States Free but you then must sign up for a paid trial.

Date of experience: August 7, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

California
1 review
0 helpful votes
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Everything is so easy… I am very impressed with this site!

Date of experience: August 7, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for your fantastic 5-star review! We're thrilled to hear that you find everything so easy and that you're very impressed with our site. If you ever need assistance or have any questions, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.

Thanks again for your support, and we look forward to serving you again soon!

Best regards,
PDFSimpli

GB
1 review
0 helpful votes
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Victim
November 26, 2024

Terrible experience, I will avoid this company if I can at al

Date of experience: November 16, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hello,

Thank you so much for taking the time to leave us feedback. Please explain what led you to this conclusion, so we can assist you or rectify it. We've worked really hard to bring more functionality to our product.

Best Regards,

PDF Simpli

Texas
1 review
1 helpful vote
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It was advertised as a free trial but only editing the first document on screen is free. To actually save and send the pdf to someone it is $1.45. OK no problem. Paying $1.45 for a onetime edit to a pdf I have to sign and send is no big deal. Make sure you close the account and get confirmation that the account is closed before that not so free trial is up though because it is autobilled at $39.95 per month after that. Even adobe only charges $15/month or less if you go yearly.

Date of experience: June 29, 2023
Jamaica
1 review
0 helpful votes
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False advertising that the edit was free even thought it's reasonably priced.

Date of experience: November 17, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hi,

Thank you for the 3 star rating. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try out PDF Simpli for 14 days with unlimited access or use our Delayed option where you can get one document after 24 hours free of charge.

Best Regards.

PDF Simpli

Tennessee
1 review
0 helpful votes
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Good it done everything that I need to do
September 17, 2024

Good it done everything that I need to do. I would like to use again one time

Date of experience: September 7, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you for your 5 star rating and feedback. We are happy to hear you had a positive experience at PDFSimpli. If you can let us know more details, it would help us improve our services for future clients. Don't hesitate to contact us at 1-844-898-1076 Monday- Friday or via email at support@worksimpli.io 24/7.

Sincerely,

PDF Simpli