business logo of PDFSimpli

PDFSimpli

Overview

PDFSimpli has a rating of 3.1 stars from 1,962 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFSimpli most frequently mention great service, easy process and much time. PDFSimpli ranks 5th among Software sites.

service
67
value
68
shipping
24
returns
55
quality
58
This company responds to reviews on average within 1 day
+9
How would you rate PDFSimpli?
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New York
1 review
0 helpful votes
Follow Madison W.
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I was able to successfully fill a bank form in about 35 minutes. Easy to use, intuitive directions.

Date of experience: September 17, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hello,

Thank you so much for your positive feedback! We're delighted to hear that you found our services reasonably priced and helpful. If you ever need assistance or have any questions, please feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io. We're here to help in any way we can.

Best regards,
PDFSimpli

Florida
1 review
1 helpful vote
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It should be considered fraud to, not mislead, but to factually and intentionally LIE to potential customers!

Date of experience: September 12, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Australia
1 review
0 helpful votes
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It didn't save what i wantedit didn't save what i wantedit didn't save what i wantedit didn't save what i wanted

Date of experience: August 8, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please send an email to our Technical Department at techsupport@worksimpli.io and explain further so we can assist you. They can help you with any technical issues you may experience with our website.

Best regards,

PDF Simpli

New York
1 review
1 helpful vote
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This was very frustrating to use
September 14, 2024

This was very frustrating to use. Then I had to pay. They should tell you upfront if you have to pay.

Date of experience: September 4, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We're sorry to hear about your recent experience. Our website is free to use! To edit and convert your document it's free but if you want to do any downloads you need to have a subscription. We have an initial trial for $1.95 or $1.45. You can try our "Delayed" Option and wait 24hrs for the download of one document, free of charge. Let us know if you have any questions.

Sincerely,

PDF Simpli

Louisiana
2 reviews
0 helpful votes
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App said free when I clicked initially, then to get your doc suddenly the trial costs and the app is $40./mo. Seems like a handy tool, tho.

Date of experience: July 21, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

If you find that you need to download more documents or use one of our other WorkSimpli products (like SignSimpli digital signatures), we'd love to have you back as a customer. Here are a few cost-friendly options:

Limited documents plan - 5 documents every 4 weeks for $3.95
Monthly plan - Unlimited documents + SignSimpli signatures for $12.95 every 4 weeks
Annual plan - Unlimited access to all for $99.95 a year

Sincerely,

PDFSimpli

Colorado
1 review
0 helpful votes
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It says there is no downloaded file available when I hit the download button.

Date of experience: December 4, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hi,

Thank you for leaving us a review. We've worked really hard to bring more functionality to our product. Please explain what happened. We will share this with our team so we can look into it. Please contact us for assistance at 1-844-898-1076 between 9:30AM- 6:30PM AST, Monday-Friday or via email support@worksimpli.io & online chat (24hrs).

Regards,

PDF Simpli

Guam
1 review
0 helpful votes
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Love it, need to learn more on how to work with this software, but I'm very much sure that I will get use to it.

Date of experience: July 30, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

We thank you for your review and the 5 star rating. Any feedback is more than welcome as this will help make our services much better for future clients. We will be pleased to know that our product worked out for you, so let us know!

Sincerely,

PDF Simpli

Texas
1 review
0 helpful votes
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You do not know there is a cost associated with the product until the very end

Date of experience: September 18, 2024
Sarah H. PDFSimpli Rep
7 months ago

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

New York
1 review
0 helpful votes
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Ease of use so far
August 11, 2024

Ease of use so far. Signing up was pretty simple. Will definitely refer to friends if it turns out good.

Date of experience: August 1, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Belarus
1 review
0 helpful votes
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All is great but i was in doubt first before paying. I wish I could download 1 doc for the test and see if it looks fine as a trial or something.

Date of experience: August 18, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. We hope this can be of assistance.

Best Regards,
PDFSimpli

California
1 review
1 helpful vote
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It seems the file I received after conversion was corrupted. I can't open it.
I will have to try again.

Date of experience: July 31, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for your review and for bringing this issue to our attention. We apologize for the inconvenience caused by the corrupted file. Please try converting the file again. If the issue persists, don't hesitate to contact us at techsupport@worksimpli.io for further assistance. We’re here to help.

Best regards,
PDFSimpli

Spain
1 review
0 helpful votes
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If all works and can go back to document then all is good. 1.95 well spent.

Date of experience: November 26, 2024
Sarah H. PDFSimpli Rep
5 months ago

Thank you for your feedback! We're glad to hear you found our service valuable and easy to use. If you need any further assistance or have additional questions, feel free to reach out. Our email is support@pdfsimpli.com. Your satisfaction is our priority! 😊

Arizona
2 reviews
0 helpful votes
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I tried to use several other converters that wasted my time and ticked me off. This on wrapped its arms around me and said "Welcome!"

Date of experience: August 21, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

We really appreciate you taking the time out to share your review with us. We're delighted to learn that you had a great experience with PDFSimpli. We value your input and encourage you to let us know more details about your experience with us. Thank you for the 5 star rating.

Sincerely,

PDF Simpli

Fiji
1 review
0 helpful votes
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It was so great with this app, managed to get a much higher deal on an application.

Date of experience: December 2, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hello,

Thank you for your fantastic feedback! We’re thrilled to hear that PDFSimpli helped you achieve such a great result on your application. Your success is our priority, and we’re glad our platform could make a positive difference.

If you ever need assistance or have any questions, feel free to reach out to us at 1-844-898-1076 or via email at support@worksimpli.io.

Thank you for choosing PDFSimpli, and we look forward to assisting you again in the future!

Best regards,
PDFSimpli

Illinois
1 review
0 helpful votes
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Convenient program and easy to use
August 23, 2024

Convenient program and easy to use. Was able to convert my PDF file into a work document.

Date of experience: August 13, 2024
Sarah H. PDFSimpli Rep
8 months ago

Hi,

Thank you so much for your feedback. We're happy to hear that you are enjoying our product. Your satisfaction is our top priority, and it's always rewarding to receive such positive feedback. If you have any further comments or suggestions, we would love to hear them. Our team is continuously working to enhance our products and services, and your input is invaluable. If you ever need assistance, don't hesitate to contact us at 1-844-898-1076 9 AM- 6 PM AST Monday- Friday or via email at support@worksimpli.io.

Regards,

PDFSimpli

Florida
1 review
2 helpful votes
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Not only did they falsely advertise their "Free" service but they bait and switch you once you've spent all your time editing your document and at the last second tell you oh by the way its $2 for 14 days of access. Which granted is not that much money but for a website that advertises as a "Free PDF editor" it isn't actually free. In their plain language on the website it says "Free PDF editor. Easily Upload, Edit, and Download." This would make the common consumer think that the download is also FREE. Don't use this website. Don't pay them your money. They should be sued for false advertisement.

Date of experience: April 3, 2024
Sarah H. PDFSimpli Rep
over a year old

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

North Carolina
2 reviews
0 helpful votes
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Super Easy!
July 28, 2024

Super Easy! Don't advertise for FREE if you're going to charge even a very small amount. Other than that, I'm recommending to anyone I can!

Date of experience: July 18, 2024
Sarah H. PDFSimpli Rep
9 months ago

Hello,

Thank you for sharing your feedback with us and your 5 star review! All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Puerto Rico
1 review
0 helpful votes
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The conversion from pdf to.doc was not a good quality. Many items were overlapping in the converted text. I request full refund.

Date of experience: October 25, 2024
Sarah H. PDFSimpli Rep
6 months ago

Hello,

Thank you for bringing this to our attention. We apologize for the inconvenience you're experiencing with our website, and appreciate your patience. To better assist you, could you please contact us at 1-844-898-1076 via email at support@worksimpli.io. Our support team can identify and resolve the issues promptly and can also assist with a refund.

Sincerely,

PDFSimpli

GB
1 review
0 helpful votes
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You do not mention the need to pay in the beginning - this feels like false advertising

Date of experience: November 24, 2024
Sarah H. PDFSimpli Rep
5 months ago

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $49.95.

We have different plans depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,
PDFSimpli

Australia
1 review
9 helpful votes
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SCAM
May 21, 2022

These idiots say it is free and then make you pay after going through all the steps. DO NOT even bother, these deceitful losers do not deserve any money. I would give them 0 stars if that was an option.

Date of experience: May 21, 2022