PDFSimpli

Hello,

Thank you for your feedback. We're sorry to hear about your experience. Please note that we operate on a subscription model, which is outlined in our terms when signing up for the 14-day trial. We send you an email as soon as the payment is completed. If the subscription isn't canceled before the trial ends, it automatically renews. We also offer a 30-day money-back guarantee for customers who may have been charged unexpectedly. We encourage you to contact our support team at support@pdfsimpli.com, and we'll be happy to assist you with any issues, including a refund if applicable. Thank you for giving us the opportunity to resolve this matter.

Regards,

PDFSimpli

Salve,

Grazie per il tuo feedback. Ci dispiace molto per la tua esperienza. Tieni presente che operiamo con un modello di abbonamento, che è chiaramente delineato nei nostri termini quando ti iscrivi alla prova di 14 giorni. Questi termini vengono concordati prima che l'acquisto venga inoltrato e riceverai una copia di questo accordo via e-mail che ti informerà di tutti i dettagli su questo abbonamento. Se l'abbonamento non viene annullato prima della fine della prova, si rinnova automaticamente a $ 49,95.

Offriamo anche una garanzia di rimborso di 30 giorni per i clienti a cui potrebbe essere stato addebitato un importo inaspettato. Ti invitiamo a contattare il nostro team di supporto all'indirizzo support@pdfsimpli.com e saremo lieti di assisterti per qualsiasi problema, incluso un rimborso, se applicabile. Grazie per averci dato l'opportunità di risolvere questa questione.

Cordiali saluti,

PDFSimpli

Hello,

Thank you for reaching out. We apologize for any confusion regarding our trial plan. When selecting the trial, there is an agreement to the subscription terms, which includes an auto-renewal if the trial isn’t canceled before the end of the period.

We’d be happy to assist with this matter directly and provide any additional clarity you may need. Please feel free to contact us at 1-844-898-1076 or email us at support@worksimpli.io, and our team will be glad to assist you.

Best regards,
PDFSimpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Hola,

Gracias por tus comentarios. Lamentamos escuchar sobre tu experiencia. Ten en cuenta que operamos con un modelo de suscripción, que se describe claramente en nuestros términos al momento de registrarte para la prueba de 14 días. Si la suscripción no se cancela antes de que finalice la prueba, se renueva automáticamente. También ofrecemos una garantía de devolución de dinero de 30 días para los clientes a quienes se les haya cobrado inesperadamente. Te recomendamos que te comuniques con nuestro equipo de soporte en support@pdfsimpli.com y estaremos encantados de ayudarte con cualquier problema, incluido un reembolso si corresponde. Gracias por darnos la oportunidad de resolver este asunto.

Atentamente,

PDFSimpli

Salve,

Grazie per aver condiviso con noi il suo feedback. Tutti i nostri servizi sono in abbonamento. Abbiamo lavorato molto duramente per aggiungere più funzionalità al nostro prodotto e offrire il miglior servizio possibile. Potete provare la nostra opzione “Ritardo” e attendere 24 ore per il download di un documento, gratuitamente. Oppure pagare per i nostri 14 giorni di prova (per 1,45 o 1,95 dollari) per ottenere immediatamente il file, a seconda del piano scelto. L'opzione da 1,95 dollari vi dà accesso completo e conversione illimitata per 14 giorni. Dopo aver provato il prodotto, se non si desidera continuare, è possibile chiamare o andare online per annullare prima della fine della prova o cambiare l'abbonamento con un piano diverso. Se non viene effettuata alcuna cancellazione o cambio di piano, si passa al nostro piano di abbonamento di base a rinnovo automatico per 49,95 dollari.

Abbiamo diversi piani a seconda delle vostre esigenze, contattateci per telefono al numero 1-844-898-1076 o per e-mail all'indirizzo support@worksimpli.io.

Saluti,
PDFSimpl

Hi,

Hope you are doing well. Registering to our website is completely free and so is editing and converting. If you would like to download or print the converted document, then an active subscription is needed. You can use our 14 days trial for $1.95 or $1.45 to download the document and if you are not satisfied with us then you can cancel it any time before 14 days and you’ll only pay once.

We provide a risk-free trial period during which full refunds are available for all charges within 30 days of the initial transaction date if cancellation is overlooked. Should cancellation not be initiated, billing will continue as per the agreed terms, which must be accepted prior to commencing the trial. Participation in the trial is voluntary, and charges are not imposed arbitrarily.

PDF Simpli works with a user based system in which every user must choose the trial plan where it is explained that the account is for 14 days and due to an automatic renewal upon not canceling within the trial period. Also, every customer receives these details in the email once the account is created. Lastly in order to activate your account you must have agreed with the terms and conditions where the auto renewal details are once again provided. We hope this can be of assistance.

Sincerely,

PDFSimpli

Hello,

We’re really grateful and appreciate you taking the time to share your rating with us. We apologize for the inconvenience but we do have a time limit per call. Technical assistance can also be requested through chat or you could have call back to restart the time.

Contact Us | Phone: 1-844-898-1076 | Chat - Website | Email: support@pdfsimpli.com | Tech Email: techsupport@worksimpli.io | 24/7

Thank you,

PDF Simpli

Hello,

Thank you for sharing your feedback with us. All of our services are on a subscription basis. We have worked really hard to bring more functionality to our product to offer the best service for you. You can try our "Delayed" Option and wait 24 hr for the download of one document, free of charge. Or pay for our 14 day trial (for $1.45 or $1.95) to get your file immediately, depending on the plan you choose. The $1.95 option gives you full access and unlimited conversion for 14 days. After trying the product, if you do not wish to continue, call or go online to cancel before the trial ends or change the subscription to a different plan. If no cancellation or change of plan is made, then you move over to our auto-renewing base subscription plan for $39.95.

We have different offers depending on your needs, please reach out to us by phone 1-844-898-1076 or by email at support@worksimpli.io.

Regards,

PDFSimpli

Hello,

Thanks so much for sharing your experience with us. We are sorry for the inconvenience. We've worked really hard to bring more functionality to our product. Please contact our Support Team via email at support@worksimpli.io. They can help you with any inquiries you may have about our website or any issue in general or you can call customer service at 1-844-898-1076 anytime.

Best regards,

PDF Simpli