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PDFfiller

Overview

PDFfiller has a rating of 4.5 stars from 5,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 66th among Business Documents sites.

service
78
value
77
shipping
30
returns
61
quality
71
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74,591 reviews
How would you rate PDFfiller?
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California
2 reviews
7 helpful votes
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BEWARE!
October 22, 2016

This company will steal from you! Used them one time last year, and now, a year later, they charged $80 to my PAYPAL account again without my consent. Can't get charges reversed. Stay away!

Date of experience: October 22, 2016
Denmark
1 review
4 helpful votes
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Not agree with reviews!
September 29, 2017

Well, I can't say that tools and options are needless. Yeah, today you don't need scanning and send to sign thing. But that may be handy tomorrow! They really worth of 5 stars.

Date of experience: September 29, 2017
Germany
2 reviews
0 helpful votes
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Poor customer service
September 28, 2018

I had a need update my data, but customer service responded after one day. I can't say that my problem was too urgent for solving and editor is just amazing! Worth of 5 stars

Date of experience: September 28, 2018
Denmark
1 review
2 helpful votes
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Really lot of bugs
October 30, 2017

I have quite long experience with PDFfiller and always it worked good enough. But some time ago after updates it stopped working on my tablet.
Waiting when they will fix that. Very disappointing.

Date of experience: October 30, 2017
Denmark
3 reviews
4 helpful votes
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I had lot of issues before the first use and made some mistakes during using editor. Their customer support reacted quite fast and provided really good help for making my stuff done. Good job!

Date of experience: July 2, 2018
Germany
1 review
0 helpful votes
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Fantastic support
February 26, 2019

I hate using customer support service but in this case I had issues with billing, so didn't have other options. I was surprised how fast and friendly they are! Keep going, guys.

Date of experience: February 26, 2019
Canada
2 reviews
0 helpful votes
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I am really fond of their support team. They are very friendly and provide all help the can. But that's not enough for good product. Support can't fix bugs or make it good for tablets. Try harder.

Date of experience: November 6, 2017
Canada
2 reviews
0 helpful votes
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Friendly support
November 8, 2017

Their product has some bugs and works not properly after updates. But they are fixing stuff quite fast and support really interested in solving issues.
Really like it.

Date of experience: November 6, 2017
Texas
1 review
12 helpful votes
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Look at the poor reviews listed here. After inputting hours of information on your document, you are informed that to save, send or print, you have to buy the membership. Misleading and deceptive!

Date of experience: May 14, 2017
North Carolina
1 review
8 helpful votes
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SCAM!
January 6, 2020

Free trial but it's confusing to unsubscribe. I used it once and try to unsubscribe. Customer service would not answer emails or refund my money. RUN AWAY!

Date of experience: January 6, 2020
Rina P. PDFfiller Rep
over a year old

Dear Kier, we are sorry to read you find our unsubscribing process confusing. Please, let me know the ticket number you've filed with us (in a private message, of course). If you don't have that - please, note that we also have live chat support which is working directly on our site, 24-7! Here is the link: https://www.pdffiller.com/en/support.htm Sorry, since I don't see your last name or email here, on Sitejabber, I can't help you settle this case directly here.

Florida
1 review
0 helpful votes
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Review
June 30, 2023

The experience so far has been good and I learning. The price is better than most other such services

Date of experience: June 30, 2023
Maryland
2 reviews
4 helpful votes
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DO NOT TRUST!
February 18, 2016

PDFfiller are CROOKS! I never heard of or registered w/ this company. Somehow their customers' "annual fee" was charged to my Paypal account. Had an extended period of time w/ PDFfiller's online customer support and was feed a bunch of BS. Then once I stated that what they were doing was illegal and that I reported it to Paypal security, then PDFfiller credited my account back ASAP.

Date of experience: February 18, 2016
PDFfiller S. PDFfiller Rep
over a year old

Hi Tim,

We apologize for the inconvenience caused. It appears that you cancelled your auto renewal as the transaction was already in process. Since we have already refunded the last transaction, we apologize for the inconvenience. We’d like to make it up to you by offering you a 1 month of PDFfiller service for free to compensate you for the frustration. You can reach out to me directly at neha@pdffiller.com, so that I can add a free subscription for you.

Please let me know if there is anything else that I can do for you. You can also join our live chat support here http://www.pdffiller.com/en/support.htm or give us a quick call at 6178704200 for any questions or concerns.

PDFfiller provides 100% money-back guarantee if the users are dissatisfied and request a refund within 30 days of their subscription.

PDFfiller Team

Sweden
2 reviews
2 helpful votes
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If there is a need to fill out form instantly and send it without wasting lot of time - it's a tool you need. Storage, editor and organizing abilities are just awesome.

Date of experience: August 14, 2018
GB
1 review
0 helpful votes
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I like how it works!
March 29, 2017

I saw the video on youtube about completing form and was amazed how easy it can be! It is not free of charge, but I think price is good enough for amount of provided tools.

Date of experience: March 29, 2017
New York
1 review
5 helpful votes
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I really like PDFfiller because of ability to use my document and file taxes without need go back to US, when I have a need to travel. It helped me a lot during this tax period and I did everything when I had to.

Date of experience: February 20, 2017
Ireland
1 review
0 helpful votes
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It has tons of issues, especially with e-signatures, so I am using another service for signing. But I can say that it is just awesome toolkit for paperless document workflow.

Date of experience: May 15, 2018
Arkansas
1 review
1 helpful vote
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Do not waste your time, find another product. These people don't care about making a good product, they just want your credit card information.

Date of experience: September 26, 2023
Rina P. PDFfiller Rep
over a year old

Daniel hi! Quite offensive content, to be absolutely honest, and totally unfair to our team.
PdfFiller is a fully legit PDF editor and eSignature solution, on the market since 2008. Zero data breaches or anything of the sort.
You are very welcome to read our reviews on G2, Gartner sites, Trustpilot, ShoppperApproved or any other site you trust (if Sitejabber here is not sufficient, of course).
If you need an extended free trial to check out all the features pdfFiller is offering, please email support@pdffiller.com, we can surely do that.

2 reviews
0 helpful votes
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Awesome
March 14, 2019

Pdffiler is awesome editor. I have purchased premium 2 months ago, but sometimes it has errors. But customer service and their developers patch things pretty fast.

Date of experience: March 14, 2019
GB
1 review
1 helpful vote
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2nd day of using the software... and its off line / mot available.
Infuriating when you are under time pressure to get a job done quickly.
But great when it does work.

Date of experience: April 4, 2019
GB
2 reviews
0 helpful votes
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Awesome
May 22, 2019

Very polite and responsible customer support. The editor is very complicated for newbies but it took less than hour to figure out things are working there.

Date of experience: May 22, 2019