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PDFfiller

Overview

PDFfiller has a rating of 4.5 stars from 5,073 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PDFfiller most frequently mention customer service, small business and good experience. PDFfiller ranks 66th among Business Documents sites.

service
78
value
77
shipping
30
returns
61
quality
71
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74,591 reviews
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Frank L.
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Interface is intuitive, but needs to incorporate (or make more obvious) drawing tools for drawing and moving rectangular frames (send to back, group objects, etc.)

Date of experience: May 21, 2017
Marieda K.
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The initial document that I needed was insufficient on the site (the word SAMPLE was written across the document multiple times per page). And, although it took several hours, PDFfiller was able to upload the necessary document. Problem solved.

Date of experience: September 4, 2015
alison e.
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Simple and easy to use even for the novice computer user. It's made my documents look professional and well presented which has received a few thumbs up from people I have forwarded the documents to.

Date of experience: September 29, 2019
Winfred A.
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Overall like PDF filler, the idea of filling forms signing and faxing is great. Do have some problems with uploading documents. And navigating some area is a problem. Just takes time to get used to.

Date of experience: June 15, 2016
Church R.
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There are things I still can't figure but overall, I am getting the hang of it and it seems fine. It takes a while to go between pages but that could be on my end.

Date of experience: October 29, 2018
Ken T.
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I have only had my account with you for one day, haven't used it enough to see how well it works yet It has been very helpful in completing the forms I needs to file

Date of experience: June 23, 2015
Tammy S.
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I really enjoy using PDFfiller, it is simple to use. Customer Service was great in assisting me on anything I did not know how to use. They responded very quickly.

Date of experience: June 24, 2019
Robin L.
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So far so good..
September 2, 2020

So far so good.Actually of every editable pdf or doc app out there, this one has by far so many options you can choose from to suit your editing needs

Date of experience: September 2, 2020
Tori E.
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We have several applicants who are complaining that the forms will not submit even those they have filled everything out. I've tried to contact support and they are no help.

Date of experience: December 13, 2018
Tighe Q.
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I think the learning curve is a little steep
October 27, 2019

I think the learning curve is a little steep. Also, at times the app seems a little counter-intuitive. It's not always easy to find forms you have worked on previously.

Date of experience: October 27, 2019
Robert I.
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After a slow start and feeling misled by the "fill in your form for free" and then having to pay, I did get a full refund. The tech support was excellent - they were the only ones, that I could find, that could get me the rather complex fill in form from NY State Tax authorities (RP-5217). I still feel I should not have to pay a third party to file a required tax form - but that is an issue I'll have to take up with NYS, wish me good luck with that one.

Date of experience: March 2, 2016
Lolita B.
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I use PDFfiller for electronic signatures and it has an easy system to integrate with my google drive letters.

I used another company before switching and I love the easy usage I have found with PDFfiller.

Date of experience: November 28, 2019
Jessica N.
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To Whom It May Concern
May 22, 2017

To Whom It May Concern,

I need to let you know that I jumped the gun on submitting my prior severely bad review. Knoll G ended up figuring out the issue and assisted greatly in resolving it. She had much more patience than I had as I had been trying to figure out where everything had been changed to from when I used your site the year before. After 4 hours of much frustration, Knoll G saved the day. I would like to ask for you to somewhat disregard my initial review. I only say somewhat because I feel that the site had such a huge change from last year's "easy to use" formatting. I never needed to use support help. That said, I would like to praise Knoll G. She never gave up even when I did. Huge THANK YOU for not giving up Knoll! You're great and I hope you get some sort of reward for going above and beyond.

I would also like to add a technical note...I don't know how everything is viewed on the companies side, but it was very difficult to work with support in terms of the chat box. Every time Knoll G gave me a direction to go and I went (which means the screen changed), I would lose the chat box and had to wait for Knoll G to type and send me something before the box would reappear and then I could respond. It only added to my then current frustration so your site coders might want to look into that.

Date of experience: May 22, 2017
Frank G.
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There doesnt seem to be alot of "man in the street" logic to how you explain things. It seems to be written by Code cutters or IT people. Lots of simple things like, I look up how to save a document. You say: Save your document by clicking the 'Save as PDF' button in either the "MyForms". There is NO such button only a "save as" button. Also Where is the "My Forms" page? Is it named as such or...?Bascally though, its a great piece of software. You just have to get a REAL human being to rewrite instructions.

Date of experience: October 16, 2018
Bennia H.
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As a beginner, I would like to learn and practice some other functions. My favorite part of PDFfiller is I can sign the document either by type in my name or just tip my finger.

Date of experience: March 25, 2015
Jo B.
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Before I got PDFfiller, I couldn't figure out how to add text to PDFs. I work for myself and am required to add information to certain PDFs. I am no longer struggling and frustrated. It is very easy to use and well worth the year's subscription.

Date of experience: February 23, 2017
cindy H.
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I feel as though I may have caused my own problem. Your service covers all the forms I need and I thank you for offering to fix my issue in such a timely manner.

Date of experience: May 7, 2018
KIMS T.
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I research two ancestral lines in my family
November 21, 2017

I research two ancestral lines in my family. The use of the PDFfiller has made my charts look much nicer and are easier to fill in than spending so much time on handwriting them.

Date of experience: November 21, 2017
Steve A.
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It's a good program, convenient, relatively easy UI. Needing to subscribe to a function that was free for a time on the Adobe software, is an irritating feature of life in the 21st century.

Date of experience: April 7, 2016
Jack J.
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Have trouble finding the doc's I want to make changes to and also how to save them. Plus I'm sure there are other uses I could be using if I were aware of them.
Same problems as above

Date of experience: May 4, 2018