PayPal

I'm not sure if this is the company or just the agent who deserves this one star rating... but I ordered from a company who didn't include my apartment number when shipping my package so it was never delivered to me. It was confirmed by FedEx. After no success with the company in regards to my refund, I decided to contact PayPal, whom I paid the company through them. I specifically said on the complaint that the shipper did not include my apartment number... well, I got a response email back from PayPal that said they were siding with the shipper because they were able to provide a tracking number... I never said the company didn't ship the product, I said they didn't include my apartment number and the product was never delivered to me! So i lost my money and didnt get merchandise. After believing the lie the shipper told them, the agent never contacted me, my claim was closed and once a decision is made, its over... you cant appeal it to paypal. PayPal/agent doesn't really seem to do a thorough investigation and seems to side with the shipper! If they had, I firmly believe that I would have gotten my refund. Needless to say, I deleted my PayPal account!

I love Inbox Dollars. I play games, do surveys and complete offers all for money and I can choose from store gift cards or money to be sent to my paypal.

PayPal invites and supports fraudulent charges by not responding and giving the run-around and never addressing the issue.
Impossible to connect with customer service.

I have been using PayPal for over three and a half years to this date, I have been limited two times but nothing else. If you are using PayPal JUST for Ebay alone, I would highly recommend using it, but if you are a direct seller using PayPal for your website maybe for Membership upgrade or something such as that, you might want to avoid using PayPal. Due to the fact that you can not provide proof if you get limited or they want more information about your transactions, because you are selling "services" or such.

I use to use PayPal till they changed now they steal your money, an give double talk to make it sound like their in the right.
I will never use PayPal again for taking my money

I have PayPal app and I have used PayPal's pay in 4 payments a few times. And today I booked a important flight and decided to use my pay in 4 to book my flight and everything was going great until I realized it was taking longer than usual for me to receive an email confirmation with my itinerary number for my flight, so I go check my checking account online and for some reason PayPal pulled 2 payments instead of 1 from my account and then right after that I get an email saying that my flight was pending because of payment.

Because of the COVID-19 pandemic I was laid off and had to start selling my writing to bring in income, well they wanted me to verify my account which I did multiple time before. They claimed it was suspicious activity, well when I explained what it was and uploaded my paper state ID I receive until the new one arrived they said they don't accept state paper ID's. With the pandemic going on there is no telling when I will receive my state ID. So now the money I have earned to pay my bills is on hold and I can't withdraw it because they won't accept paper ID's which is outrageous since the State Paper ID's act as our ID's until we receive them in the mail. Paypal has to do better, and I have never been so livid before. Once I get my $70 out of paypal, I am closing my account down for good. It's crazy that I have to go through this, and I am sure I am not the only one.

I had a Co put in a payment on May 27,2016. But PayPal Stop it from taking the money out of My bank 5 days latter I check my bank to see if it was taken out it was NOT

I called PayPal an one lady said to me after she put me on hold for a long time.
There computers was down an Master card was down. An told me to call the Co an have them put it in again. I called the Co an was told the payment was on hold to PayPal refuses it. I called PayPal back an this time I was it was refused because My new card reactivated the Co asked for the payment May 27,2016 My old card was good to June 2016. My new card had the very Numbers just expiration date I had to call the Co back He put the new date in an sent it back PayPal its 4 days latter an PayPal said they do not have anything from the Co yet I am getting sick of calling PayPal an waiting a long time to pick up the phone An then get transferred an wait a long time to get someone again
That give me the runaround..

Paypal was my favorite payment processing company ever but believe me today is the worst enemy I have. I signup for trial https://www.signalskyline.com for forex signal. After my trial period expired I cancelled my account with Signal Skyline a month later The money was deducted in my account by paypal claiming that I subscribe for recurring payment. I didn't deny but my worry was the seller claim that they didnt received money that is why I will not get any products... When I go to paypal they answer that I have bought the signals that I didn't received the worst case was the statement issued by their employee citing that I'm dealing with an African you know they don't comprehend anything they similar to Muslims... I drop the case. I have case number and mail transaction of all communications. I end the relationship with paypal and also removed it as payment processor of afroshub as well.

Unhappy Client
Wisani E Mabunda

We have been selling items with eBay and using PayPal for many years and this is the first experience with this happening. We had a return open with a buyer on eBay, we offer a 30 day return policy and honor it, 45 or so days after the buyer received the item. We and eBay closed the return, because of the 30 day policy. The buyer opened a claim with PayPal and we did not receive or see notice of the claim. PayPal gives buyer 100+ days to file a claim. We received a few days to review the claim and reply. Well, we did not see it until after the deadline. PayPal refunded the buyer $379.98 and did not have the buyer send us back the item. We did not receive a refund for the PayPal fees associated with this case. There is an "appeal the outcome" of this case within the closed case, but the only options are, "The buyer has already been refunded and I can provide proof of the previous refund" and "The item was returned but was not in the same condition as it was sent". We have contacted PayPal via phone and they state that we did not respond to the case when it was open so it was closed in their favor. They say that if we had responded the case would have been closed in our favor.

I have been using paypal since ebay purchased them(about 10 years). Over the years I have heard many complaints. I have given advice to many(keep funds in the account, don't do anything to appear shady). All of this advice worked well until last month, paypal froze up my own account. It was very frustrating, but I got it cleared up in 7 days. Here are a few things that I learned.

Paypal has one of the smartest computer systems in the world, designed to spot fraud. If your volume has a dramatic increase, you take excessive cash withdraws, possibly sell fakes, cannot prove where you you got your product. Or you were not honest when you signed up for the account, then you can plan on paypal freezeing up your account.(even if you are Verified, and have used their service for 10 years) Paypal will require proof of who you are(ID and credit check, and a credit card), proof of where your product came from(manufacturers invoice) proof of the location of you, and your product(utility bills, deed, lease etc.) Paypal WILL hold your funds until you provide all of this info. At first I was mad, but ultimately this policy protects paypal, and runs off fraudlent sellers. My only complaint is I wished that I knew all of this info ahead of time, I run a "legitimate" business therefore I was back up in 7 days, if I would have known the rules I would have already provided the info. By the way if(when) this happens, paypal will investigate every item that you send them, and from what I understand when this happens, you are safe from it happening again.