Overview
Payoneer has a rating of 4.5 stars from 9,700 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
Good very good thank you yes very well good thanks yes very good
My funds were blocked because of a pending verification, even though my account was fully verified in 2019. Every document I submitted was rejected.
Best to work with.
Very helpful support team.
Always willing to go to an extra mile to ensure the whole process is successful.
Best team to work with.
I am writing to express my sincere gratitude for the excellent customer service I received recently. Your team was incredibly patient and helpful in addressing my questions. It's clear that Payoneer is committed to providing a positive customer experience.
The customer care service is top notch. They were caring and overall concerned with my satisfaction.
Great Platform and great support. Easy to communicate and easy to use the platform
Customer support is great, this is my first issue, waiting on resolution on my refund, but i am sure that will get it,
I have been sending and receiving funds via Payoneer. It is easy and trustworthy to do transactions safely and securely. I would recommend to everyone to come and join
My overall experience was wonderful.I had a very nice and friendly woman that was helping me. I had explained that I was an educator but I was not educated with my payoneer account since only in twenty twenty two. I had several questions that I was unsure but she was great at Listening skills and comprehension.She was able to resolve all of my issues with future help. I would recommend her and I hope that she is recognized for her help today. Again?I would like to remind you that sometimes you don't get help like this or people as nice. So we should recognize the ones when we do.god bless
Issue taking forever to get resolved! Despite submitting all documents needed! Worst experience!
When a customer is a victim of fraud in a bank, the bank should block the card and dispute the charge with the merchant.
It is absolutely unacceptable that Payoneer does not follow this procedure. The first agent I spoke to told me to wait for the charge to go through, almost like cooperating with the fraud, and Payoneer won't stand up for the customer when it's stated that the charge was fraudulent, unrecognized and unauthorized. Customers just have to accept to be victims of fraud and Payoneer does not take any measures. This will make Payoneer lose some customers as some of us have our savings here.
Long-time user. The service is super convenient and easy to use. Highly recommend!
Was able to use Payoneer to do business had a lil hiccup to get my account approved but without it I wouldn't be able to receive payments
I have summited documents that verifies my address as far as utility bills on PDF files, but I'm been denied. I would like an escalation of my case, because really need the account.
Very good customer service, fast solution, experts. I told my problem and in 3 minutes they closed my card and renew a new one. Thank you!
I have been exposed to a lot of business payment platforms, being a remote worker for decades, but I have never been so satisfied by any platform other than Payoneer. What I like the most with Payoneer, aside from being user-friendly, is their amazing customer support. Swift response, immediate resolution, polite and accommodating talented, skillful and very knowledgeable customer service associates. What more can you ask for?
Highly recommended! The best!
I loved how patient she was with me. She spent the time to acknowledge my issue and quickly resolved it.
My transaction was reversed back to mu payoneer account, I am not satisfied with the reason as to why it happened. My information I provided are all correct and I don't see any reason why I need to update those such as my address and my bank details. I've been using those information for a very long time and since day one in using payoneer. I hope next time this kind of glitches won't happen again.
Payoneer is doing well. Their customer service is speedy, direct, and responsive. I hope they continue. If you have any issues with your account give them a call.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members