business logo of Payoneer

PayoneerReviews 10,194

4.5

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From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
463
value
412
shipping
278
returns
271
quality
400
This company responds to reviews on average within 7 days

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1 review

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Jamaica
1 review
0 helpful votes
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Great
May 23, 2018

CSR was polite, pateint, and generally helpful. He explain the process very well. I could not ask for more at this time.

Date of experience: May 21, 2018
Ohio
1 review
0 helpful votes
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Awesome. He helped me with what I needed plus some more questions I had. And he didnt take long to answer or to get on the line with me.

Date of experience: May 21, 2018
Washington
1 review
0 helpful votes
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Payoneer Customer Service
May 23, 2018

Customer Service is a Very Good! Very Informative and competent. Help center is available and ready to help to solve problems!

Date of experience: May 21, 2018
Peru
1 review
0 helpful votes
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A sense of security
May 23, 2018

Suffered fraudulent charges on my card after a trip and payoneer was diligent and solved my case with efficiency, I am thankfull for that.

Date of experience: May 21, 2018
Kenya
1 review
0 helpful votes
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Bravo
May 23, 2018

The best service ever, I would love to share the exciting expirience with my friends, it's easy to go through, reception is very clear and well elaborate, easy to access and the language is clear and understanding, excellent work by payoneer.

Date of experience: May 21, 2018
Colombia
1 review
0 helpful votes
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Is opens a bunch of oportinities, makes everything simple, support in every country. Makes moving money from anywhere in the world so simple

Date of experience: May 21, 2018
Benin
1 review
0 helpful votes
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Ask to speak to Tiffani and I can guarantee you an awesome experience awaits you...
That said payoneer is also an awesome company that's why they recruited an awesome employee like Tiffani...

Date of experience: May 21, 2018
Morocco
1 review
0 helpful votes
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Satisfied
May 23, 2018

Payoneer staff are doing a professional work, very helpfull and very good service. I personally like support service :)

Date of experience: May 21, 2018
China
1 review
0 helpful votes
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It's really help e alot :)
May 23, 2018

I wants to know the status of my payooner card. He told me the status of my card and also resolve the problem which i have faced.

Thanks again Denial

Date of experience: May 21, 2018
Florida
1 review
1 helpful vote
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Payoneer Company Service
May 23, 2018

No Any One Service look like Payoneer. Because Payoneer Is Best Service. I will never ever Compare with other company. I would like to stay with payoneer for whole of my life.
Thanks Payoneer

Date of experience: May 21, 2018
Bangladesh
1 review
0 helpful votes
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Very Helpful
May 23, 2018

What I need I got everything. The agents are polite & very helpful. I need some help with information on my account, I got everything... That's all.

Date of experience: May 21, 2018
Viet Nam
1 review
3 helpful votes
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A scam service
May 23, 2018

Proccess very slow, cards always issue, withraw cant use, always find a reason to lock money. Expensive fee: 15%. And really want you to improve your services, or the newbie/ new client please becarefully with this services.

Date of experience: May 21, 2018
Pakistan
1 review
0 helpful votes
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I am very happy to chat with this customer.its amazing my all problem have been solved he answer me my all question very frequently

Date of experience: May 21, 2018
Pakistan
1 review
0 helpful votes
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BENJI Is Great
May 23, 2018

Thanks. Payoneer support is like a love:)

GREAT GREAT GREAT. Payoneer the best best:)

Amazing service always :) :)

Date of experience: May 21, 2018
Philippines
1 review
0 helpful votes
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Account activation
May 23, 2018

Needed to call to follow up acct. Approval. Been waiting for about 4 days to receive a confirmation email But still good customer sevice representative.

Date of experience: May 21, 2018
Sri Lanka
1 review
0 helpful votes
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Great Service!
May 23, 2018

Superb! Professional support. Really like it! Respond time is reasonable and they are polite. Thank you for the overall best service.!

Date of experience: May 21, 2018
Sri Lanka
1 review
0 helpful votes
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Best customer support ever
May 23, 2018

I like payoneer customer support.
Very fast and responsive.

Very happy to contact payoneer customer support

Date of experience: May 21, 2018
NL
1 review
0 helpful votes
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Great service!
May 23, 2018

I used the online chat and was helped in a correct and professional matter. Everything was checked before I got my answers to avoid mistakes.

Date of experience: May 21, 2018
Romania
1 review
0 helpful votes
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Serious
May 23, 2018

A serious company with intelligent and patience employees. Prompt details and security. Nice experience with you

Date of experience: May 21, 2018
Bangladesh
1 review
0 helpful votes
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Best Supoort and service
May 23, 2018

They never failed to amaze me with their amazing support and service. Very much appreciated and I will use their service as long as I can

Date of experience: May 21, 2018