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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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Awesome. He helped me with what I needed plus some more questions I had. And he didnt take long to answer or to get on the line with me.
Customer Service is a Very Good! Very Informative and competent. Help center is available and ready to help to solve problems!
Suffered fraudulent charges on my card after a trip and payoneer was diligent and solved my case with efficiency, I am thankfull for that.
The best service ever, I would love to share the exciting expirience with my friends, it's easy to go through, reception is very clear and well elaborate, easy to access and the language is clear and understanding, excellent work by payoneer.
Is opens a bunch of oportinities, makes everything simple, support in every country. Makes moving money from anywhere in the world so simple
Ask to speak to Tiffani and I can guarantee you an awesome experience awaits you...
That said payoneer is also an awesome company that's why they recruited an awesome employee like Tiffani...
Payoneer staff are doing a professional work, very helpfull and very good service. I personally like support service :)
I wants to know the status of my payooner card. He told me the status of my card and also resolve the problem which i have faced.
Thanks again Denial
No Any One Service look like Payoneer. Because Payoneer Is Best Service. I will never ever Compare with other company. I would like to stay with payoneer for whole of my life.
Thanks Payoneer
What I need I got everything. The agents are polite & very helpful. I need some help with information on my account, I got everything... That's all.
Proccess very slow, cards always issue, withraw cant use, always find a reason to lock money. Expensive fee: 15%. And really want you to improve your services, or the newbie/ new client please becarefully with this services.
I am very happy to chat with this customer.its amazing my all problem have been solved he answer me my all question very frequently
Thanks. Payoneer support is like a love:)
GREAT GREAT GREAT. Payoneer the best best:)
Amazing service always :) :)
Needed to call to follow up acct. Approval. Been waiting for about 4 days to receive a confirmation email But still good customer sevice representative.
Superb! Professional support. Really like it! Respond time is reasonable and they are polite. Thank you for the overall best service.!
I like payoneer customer support.
Very fast and responsive.
Very happy to contact payoneer customer support
I used the online chat and was helped in a correct and professional matter. Everything was checked before I got my answers to avoid mistakes.
A serious company with intelligent and patience employees. Prompt details and security. Nice experience with you
They never failed to amaze me with their amazing support and service. Very much appreciated and I will use their service as long as I can
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.