Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Good service easy to use, I would recommend this site to anyone for royalty or publishing payouts,,, online and 24/7 emergency customer support is another great feature
It's good supported and usefull Master card for freelencer And online worker Who want work with international client. So we who don't have PayPal support in our country Payoneer is must
Not all the companies and people you speak with are real, there is many fake, at least this are fake: greencard organisation/USA immigration (who also claimed they from the lottery)
I called Payoneer customer care and waited for only a minute before being connected to an agent which was very nice. During the call at some point I ran out call credit and the agent was kind enough to call me back, I appreciate good customer care keep it up guys
Everything about the experience was excellent! I would recommend their services. The agent was able to answer all of my questions and the one she wasn't sure about she was able to get the answer for.
My experience with Payoneer's customer care service is always a good experience. They are always polite and professional.
I just started using payoneer and im not quite conversant with it yet
So im quite neutral about it
So just give me some more time
Thanks
Resp. Sir
Payoneer salery not transfered in my local bank account since 24/08/2018. I waiting long time but salery not transfer in my account. I hope you help us. Thanksharma.
I have some issues on my account and I spoke to customer service. I hope to hear news on Monday to solve the issue.
Great customer service.
Always available to respond to your questions and provide support. Greatly recommended.
I would love to use the Payoneer payment gateway. I am very satisfied with Payoneer's customer service.
Payoneer made my transactions easy, no need to bring cash and is widely accepted by merchants. Thank you, Payoneer!
Customer service is the best too.
My company uses payoneer to pay us. I was told my money would be in my bank account within 4-5days this still hasn't happened and my queries status is closed yet I still haven't recieved my money.
No response yet from payoneer getting concerned.
I applied for Payoneer and everything has run smoothly. They have great customer service and I highly recommend this company.
Customer service is very fast, helpful and perfect. Thanks so much for the interest. I am glad to work with payooneer service.
Great Experience, Thanks for helping me. I was a bit confused but the agent clearly explained to what will needed to be done in order to prevent certain actions. I really appreciate it
Very, very satisfied. Operater is kind, patient and professional. I would recommend you to everyone.
The agent was very nice, polite and helped me with my case.
The information was accurate and she took the time to review in detail my case.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.