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PayoneerReviews 9,926

4.4

From the business

Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.


payoneer.com
Founded in 2005
+234
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Payoneer Reviews Summary

The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
451
value
401
shipping
272
returns
265
quality
388
This company responds to reviews on average within 3 days

Instant Feedback

1 review
Michigan
1 review
0 helpful votes
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Good service easy to use, I would recommend this site to anyone for royalty or publishing payouts,,, online and 24/7 emergency customer support is another great feature

Date of experience: September 16, 2018
Bangladesh
1 review
0 helpful votes
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Payoneer master card
September 18, 2018

It's good supported and usefull Master card for freelencer And online worker Who want work with international client. So we who don't have PayPal support in our country Payoneer is must

Date of experience: September 16, 2018
Israel
1 review
0 helpful votes
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Pay attention before you pay
September 18, 2018

Not all the companies and people you speak with are real, there is many fake, at least this are fake: greencard organisation/USA immigration (who also claimed they from the lottery)

Date of experience: September 16, 2018
Croatia
1 review
0 helpful votes
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Happy end
September 17, 2018

Payoneer, especially Sofia, spoke to me very kindly and professionally. I recommend to anyone who needs money transfer.

Date of experience: September 14, 2018
Nigeria
1 review
0 helpful votes
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Excellent
September 17, 2018

I called Payoneer customer care and waited for only a minute before being connected to an agent which was very nice. During the call at some point I ran out call credit and the agent was kind enough to call me back, I appreciate good customer care keep it up guys

Date of experience: September 14, 2018
Bahamas
2 reviews
0 helpful votes
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Excellent service
September 17, 2018

Everything about the experience was excellent! I would recommend their services. The agent was able to answer all of my questions and the one she wasn't sure about she was able to get the answer for.

Date of experience: September 14, 2018
Jamaica
1 review
0 helpful votes
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Great Service
September 17, 2018

My experience with Payoneer's customer care service is always a good experience. They are always polite and professional.

Date of experience: September 14, 2018
Nigeria
1 review
0 helpful votes
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3
September 17, 2018

I just started using payoneer and im not quite conversant with it yet
So im quite neutral about it
So just give me some more time
Thanks

Date of experience: September 14, 2018
India
1 review
0 helpful votes
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Resp. Sir
Payoneer salery not transfered in my local bank account since 24/08/2018. I waiting long time but salery not transfer in my account. I hope you help us. Thanksharma.

Date of experience: September 14, 2018
Italy
1 review
0 helpful votes
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Good experience
September 16, 2018

I have some issues on my account and I spoke to customer service. I hope to hear news on Monday to solve the issue.

Date of experience: September 14, 2018
Nigeria
1 review
0 helpful votes
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Excellent and professional service.
September 16, 2018

Great customer service.
Always available to respond to your questions and provide support. Greatly recommended.

Date of experience: September 14, 2018
Viet Nam
1 review
0 helpful votes
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Very good. Thanks!
September 17, 2018

I would love to use the Payoneer payment gateway. I am very satisfied with Payoneer's customer service.

Date of experience: September 13, 2018
Philippines
1 review
0 helpful votes
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By far the BEST
September 16, 2018

Payoneer made my transactions easy, no need to bring cash and is widely accepted by merchants. Thank you, Payoneer!

Customer service is the best too.

Date of experience: September 13, 2018
Thailand
1 review
0 helpful votes
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My company uses payoneer to pay us. I was told my money would be in my bank account within 4-5days this still hasn't happened and my queries status is closed yet I still haven't recieved my money.

No response yet from payoneer getting concerned.

Date of experience: September 13, 2018
Pakistan
1 review
0 helpful votes
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Thanks
September 16, 2018

This was a great experience while contacting the agent of Payoneer. His attitude character and behaviour was good.

Date of experience: September 13, 2018
Pennsylvania
3 reviews
3 helpful votes
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Payoneer is a great company
September 15, 2018

I applied for Payoneer and everything has run smoothly. They have great customer service and I highly recommend this company.

Date of experience: September 13, 2018
Turkiye
1 review
0 helpful votes
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Perfect Service
September 15, 2018

Customer service is very fast, helpful and perfect. Thanks so much for the interest. I am glad to work with payooneer service.

Date of experience: September 13, 2018
Jamaica
1 review
0 helpful votes
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Best Customer Care
September 15, 2018

Great Experience, Thanks for helping me. I was a bit confused but the agent clearly explained to what will needed to be done in order to prevent certain actions. I really appreciate it

Date of experience: September 13, 2018
Serbia
1 review
0 helpful votes
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Very professional
September 15, 2018

Very, very satisfied. Operater is kind, patient and professional. I would recommend you to everyone.

Date of experience: September 13, 2018
Nevada
1 review
0 helpful votes
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Great attention!
September 15, 2018

The agent was very nice, polite and helped me with my case.

The information was accurate and she took the time to review in detail my case.

Date of experience: September 13, 2018