Overview
Payoneer has a rating of 4.5 stars from 9,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.
Instant Feedback
Leo was an amazing guide for my payment problem, thank you for your support
Have agent resolve and updated message on all questions asked all questions were answered and made sure account was verified very professional
Dear Payoneer Team,
I am reaching out to express my concerns regarding the recent experience I had while attempting to submit a bank account verification document. I was required to provide an original digital document from my bank, which, due to encryption, led to complications in the submission process. As expected, the document was rejected with a note indicating a "technical issue," requiring me to resubmit.
When I tried to find support information on your website to resolve this issue, I couldn't locate any direct contact options for customer service in the Customer Center. Eventually, I had to resort to a Google search to find a way to contact Payoneer's customer support, who then assisted me in submitting the document and password to your review team.
I strongly suggest that your company consider improving the user experience on your website, particularly in providing clearer support pathways for customers. As a globally recognized company, an efficient and user-friendly experience is essential for your reputation and customer satisfaction. I hope you will take this feedback into consideration.
Thank you for your attention to this matter.
I have been using Payoneer since 2018 and till now I'm getting their high quality service.
Thank you Payoneer
They charged $10.36 and they also took 1 dollar to send the money to my bank. PayPal is better
La atención fue muy buena, cordial y distendida, les pedí q cancelen una transacción que se ejecutó 2 veces por un error recurrente de la pagina web en el momento de confirmar la transacción
Very helpful, patient conversation
Professional person and polite,thank you
Great day :)
Been using them for over a year now and they are good
My experience was great,straight to the point and clear with the answers
I was guided to send my bank statement and it was very useful and helpful
Really I'm satisfied. I'm appreciate for the your customer support it was very good and helpful.
I was worried because I couldn't access my existing Payoneer account, so I reached out to customer service. Thankfully, they responded quickly and helped me with my concern. Now, my account is active and ready to use. Thank you so much!
The staff is polite and supportive.
Resolve my query and also understand my our accent easily.
Friendly customer service and the apps are user friendly and very easy to use or update any details. Thank you Payoneer.
After a 3rd call I was able to talk to someone that knew how to do her job and helped me with. In the previous 2 calls i was so upset that i wanted cancel my account. And a similar experience i had last year when my phone was stolen and i couldn't have access to my account. Train your people like the last agent and you shouldnt have complains.
Very good and i loved it... i've been using payoneer for months now, my client pays me here. I am happy that the app is so easy to use. It is very user friendly. And i can link it to my e-wallet,it's easy as 1,2,3. Thanks payoneer! This is one of my favorite apps ever!
They gave clear answers to my queries. It was good experience overall and Iam satisfied with it.
She was very professional, very polite and extremely helpful
This is the first time I encountered some delays, hoping that things will be fixed.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members