business logo of Payne Glasses

Payne GlassesReviews 1,599

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Payne Glasses?
grey star
grey star
grey star
grey star
grey star

Payne Glasses Reviews Summary

Payne Glasses has a rating of 4.2 stars from 1,599 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 9th among Eyeglasses sites.

service
277
value
980
shipping
979
quality
976
This company does not typically respond to reviews

Instant Feedback

61,648 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Jack P.
Unfollow Jack P.
Send Message
Share Review
Report Review

Payne is awesome
November 25, 2022
Updated review

Payne is awesome.
Superior price point. I've made purchases for several years and will continue to.

Date of experience: November 25, 2022

Always excellent
February 7, 2022
Previous review

Always excellent

Date of experience: February 7, 2022

Best prices and quality of snywhere
December 28, 2021
Previous review

Best prices and quality of snywhere.

Date of experience: December 28, 2021

Great quality and selection
December 7, 2020
Previous review

Great quality and selection. Incredible lenses.

Date of experience: December 7, 2020
Arizona
1 review
0 helpful votes
Follow Greg R.
Unfollow Greg R.
Send Message
Share Review
Report Review

Great, easy to navigate website
November 24, 2022

Great, easy to navigate website. The try them on feature is kind of weird. Quality of the glasses is much, much better then name brands I've spent 4x more for. Now I'll find out if they last.

Date of experience: November 24, 2022
New York
1 review
0 helpful votes
Follow Amanda G.
Unfollow Amanda G.
Send Message
Share Review
Report Review

Payne glasses is my favorite place to get glasses with soo many options and the cutest eye wear around.

Date of experience: November 24, 2022
Oklahoma
1 review
0 helpful votes
Follow jaci L.
Unfollow jaci L.
Send Message
Share Review
Report Review

My dog chewed up my original glasses, purchased from...
November 23, 2022
Updated review

My dog chewed up my original glasses, purchased from Payne Glasses. I contacted Payne to see if they had another pair of frames, which they did, and immediately shipped them to me. I was able to put the lenses from the first pair of frames into the second pair of frames.

Date of experience: November 23, 2022

Easy website to use
October 10, 2021
Previous review

Easy website to use

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
Follow Martha H.
Unfollow Martha H.
Send Message
Share Review
Report Review

Everything was ok
November 22, 2022

Everything was ok. Glasses were a great deal for the price I paid. Would recommend Payne to my friends and family.

Date of experience: November 22, 2022
Georgia
2 reviews
7 helpful votes
Follow Sarah H.
Unfollow Sarah H.
Send Message
Share Review
Report Review

Nice and sturdy glasses
November 21, 2022

While most ladies will not think about having sturdy eyeglasses, it is a must for me as mine tend to get knocked off my face while at work and having glasses that can take a fall or get bumped into and not break is a must. They are also stylish and fit the face well. And as always please keep making more styles in Large/wide frames as I am one of many with big heads and always need the width so that the glasses do not cut into my temples or behind my ears. I love that eyeglasses prices have come down low enough that I can get glasses in different styles and colors that match outfits or my mood on a particular day. I needed this option thirty years ago when I first started to wear glasses and found the ones I got to be too heavy and did not like to wear them.

Date of experience: November 21, 2022
Kentucky
1 review
0 helpful votes
Follow Terry X.
Unfollow Terry X.
Send Message
Share Review
Report Review

First online eye glasses purchase
November 21, 2022

My first online eye glasses purchase and it was as good an experience as I could have hoped for.

Date of experience: November 21, 2022
South Dakota
1 review
0 helpful votes
Follow D B.
Unfollow D B.
Send Message
Share Review
Report Review

Affordable, lightweight glasses
November 21, 2022

Glasses are affordable and comfortable to wear. Only complaint is that the warranty charge applies by default. I removed it, then adjusted my cart but never left my cart. The charge for warranty applied after my cart adjustment and I didn't realize it until I completed purchase. Watch for that charge!

Date of experience: November 21, 2022
Kentucky
1 review
0 helpful votes
Follow Fonda C.
Unfollow Fonda C.
Send Message
Share Review
Report Review

Awesome!
November 21, 2022

I can see out of my glasses better than the $400 pair I bought at the doctors office!

Date of experience: November 21, 2022
Texas
1 review
0 helpful votes
Follow Terry C.
Unfollow Terry C.
Send Message
Share Review
Report Review

Surprisingly good!
November 21, 2022

I bought two pair as backups for a new prescription Payne again!aàfrom a national chain. These glasses were as good or even better than the pair I got from the famous glasses chain! And for a tenth the price! Good fit good lens cut good overall. I'll definitely do business with Payne again.

Date of experience: November 21, 2022
Michigan
1 review
0 helpful votes
Follow Wendy D.
Unfollow Wendy D.
Send Message
Share Review
Report Review

Wonderful
November 21, 2022

Great quality, easy web page, super selection, my second reorder!

Date of experience: November 21, 2022
Michigan
1 review
0 helpful votes
Follow Douglas M.
Unfollow Douglas M.
Send Message
Share Review
Report Review

2nd Set
November 20, 2022

Quick order and delivery price is super second set of glasses purchased from Payne

Date of experience: November 20, 2022
Oregon
1 review
0 helpful votes
Follow Denise C.
Unfollow Denise C.
Send Message
Share Review
Report Review

Worth the price
November 19, 2022

Ive bought 3 pairs, only paid shipping. Good quality for the price.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
Follow Kelly Q.
Unfollow Kelly Q.
Send Message
Share Review
Report Review

I picked up a pair to have on hand as a spare however since they have arrived I've been wearing them more than my more expensive glasses. I will be purchasing more in the future. Excited to try out different frame shapes and sun tints. Thank you Payne Glasses for making my glasses more fun than just something I'm forced to stick on my face in order to see.

Date of experience: November 19, 2022
California
1 review
0 helpful votes
Follow Very J.
Unfollow Very J.
Send Message
Share Review
Report Review

NO REFUND!?
December 19, 2022

Started out ok but after sending a copy of prescription and talking to someone on the chat line making sure I got what I needed they still came wrong? So I went through the return and try again policy with them my order came out to less money and thought that the remaining balance would go back to my credit card. I was told that's not our policy you need to use your full balance on one purchase. So bottom line I'm out around $30.00 doesn't sound like much but how many others has this happened to. After all this hassle I should have searched a little deeper for a different company. BEWARE..

Date of experience: November 19, 2022
Pennsylvania
1 review
0 helpful votes
Follow Steven R.
Unfollow Steven R.
Send Message
Share Review
Report Review

The process of picking out frames can be challenging and the price some places charge is unreal.
This is not that place... wonderful selection of frames at amazing prices.
Easy to use website and fast shipping sealed the deal.
The glasses fit great, so good I am thinking about getting another pair.
Thank you!

Date of experience: November 18, 2022
Arizona
1 review
0 helpful votes
Follow Gordon A.
Unfollow Gordon A.
Send Message
Share Review
Report Review

The way it should be
November 18, 2022
Updated review

The way it should be. A few to many bs options though.

Date of experience: November 18, 2022

There should be a big "re order " button when i go...
January 3, 2022
Previous review

There should be a big "re order " button when i go to see my previous orders.

Date of experience: January 3, 2022
Georgia
3 reviews
8 helpful votes
Follow Karen H.
Unfollow Karen H.
Send Message
Share Review
Report Review

I'm a petite woman
December 17, 2022
Updated review

I'm a petite woman. There are not enough glasses in my size range (120-125 mm) at Payne Glasses.

Date of experience: November 17, 2022

Affordable
August 5, 2022
Previous review

Affordable

Date of experience: August 5, 2022
Maryland
1 review
0 helpful votes
Follow William R.
Unfollow William R.
Send Message
Share Review
Report Review

Fast service, great price and selection
November 17, 2022

Fast service, great price and selection. I bought 2 more pair!

Date of experience: November 17, 2022
Alabama
1 review
0 helpful votes
Follow Charles N.
Unfollow Charles N.
Send Message
Share Review
Report Review

Great prices!
November 16, 2022
Updated review

Great prices! I have ordered glasses on line from Payne Glasses three times and each time I was very pleased with my order. Will continue to order in the future! Would highly recommend to everyone!

Date of experience: November 16, 2022

Excellent!
June 29, 2021
Previous review

Excellent!

Date of experience: June 29, 2021

From the business

Payne Glasses is a leading provider of eyeglass lenses and frames at the most competitive prices on the market. They offer comfortable and stylish prescription glasses online at prices everyone can afford, starting at $5.95. They specialize in progressive/multifocal lenses, currently offering over 7 different progressive designs: regular and beginner's progressive lens designs, computer and office designs, drive progressives, sports progressives, and even more!, they also offer light-responsive blue light blockers, and have the capability to add prism to any type of lens, multifocal lenses included! Their 1.74 high index lens provides a sleek, lightweight design that will make strong prescriptions go unnoticeable. Delivering high-quality products at affordable prices and combining it with exceptional customer service, Payne Glasses mission is "Eyeglasses for Everyone"!


payneglasses.com
Pittsburgh, PA, United States
+349