website thubmnail of Paulmartstore
How would you rate Paulmartstore?
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Australia
1 review
0 helpful votes
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One very happy Aussie
July 25, 2017

Cannot fault from time of purchase to delivery. Great communication and speedy delivery - even to Australia. Definitely would recommend this company for hard to obtain items only sold overseas.

Date of experience: July 25, 2017
Florida
1 review
0 helpful votes
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Awesome
October 1, 2017

Awesome and fast shipping! Love that he actually took the time to send me a message and thank me for my order

Date of experience: October 1, 2017
Hawaii
1 review
0 helpful votes
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Easy peasy
October 1, 2017

I was glad I found this website, got what I wanted at a good price, would do business with them again,

Date of experience: October 1, 2017
California
1 review
0 helpful votes
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Excellent
April 9, 2017

Very fast shipping and well packed
Price was 5 dollars more that the store but with time and gas saved from driving around trying to find this toy and free shipping it was well worth it

Date of experience: April 9, 2017
New York
1 review
0 helpful votes
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Dome
July 25, 2017

Had no problem whatsoever with Paulmartstore. I was however disappointed on my purchase (for the price), that it was not a clock. Still like it however. I will use Paulmartstore again in the future.

Date of experience: July 25, 2017
Ohio
1 review
0 helpful votes
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My son found out about this site from a YouTube toy review channel he frequently watches. He has been hooked ever since. He collects Disney Cars diecast cars and Paulmartstore has some that he has been unable to find anywhere else. Shipping is free and the prices are reasonable! Convenient service too with text, Facebook and email updates! We both love it!

Date of experience: October 1, 2017
Pennsylvania
1 review
1 helpful vote
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Stole my Money
October 7, 2017

I ordered an 1/32 scale Batmobile and when it arrived it was 1/43. I contacted Paul and let him know I wanted a refund. I paid the shipping for the item, had it tracked, and it was picked up by Paulmartstore on September 26,2017, at 8:06 am. It is now October 7th and I still have not been refunded my money. He has not responded to emails or phone calls within their posted "24 hrs Mon-Friday" windows on their website. I caution anyone shopping there that they are both deceitful in their marketing and thieves in their returns.

Date of experience: October 7, 2017
Wisconsin
1 review
0 helpful votes
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Received wrong item
June 3, 2023

I ordered the Masters of the Universe Slamurai action figure on the US retro play card as pictured for sale in the listing.I received the International card version,which I wouldn't have ordered. I inquired about it and was ignored but noticed the listing was corrected after I said something.Not happy.

Date of experience: June 3, 2023
Portugal
1 review
0 helpful votes
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Not commercially CORRECT!
September 3, 2017

I have bought two items and paid for each one 20$00 USA - 40$00. The seller sent the two in one shipment and kept the other for his benefit! I don´t think that this is correct and if the items would be blocked in custos i would have to pay a lot more. For sure I will not repeat the bad experience!

Date of experience: September 3, 2017
Arizona
2 reviews
1 helpful vote
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Stay away from this site, the owner sold me a SDCC masters of the universe toy, Item was shipped to the wrong address owner said the post office said call back in a week I guess he doesnt look at shipping address, he gave me the wrong shipping number but puts the blame on the post office. I have sent several email with no response. I'm glad I paid through paypal
So I can get a refund.

Date of experience: August 2, 2019
Missouri
1 review
0 helpful votes
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Lego people & Thomas super heros
August 5, 2016

Arrived quickly so super nice!
The Thomas mini train box was so cool!
Only bummer was 1 of our 3 Lego figurines came broken ( plastic leg joint) not fixable & missing a hand ( deadpool character)
Otherwise loved everything

Date of experience: August 5, 2016
Michigan
1 review
0 helpful votes
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Good product, poor description.
May 14, 2017

I was very pleased with how fast my package came, and it was in mint condition. I was a little frustrated with the fact that the product did not have the proper description. I thought I was buying the 6 inch figures, but they turned out to be the 3.75 inch figures. It wasn't a huge deal but, you should of had that in the description. Other than that, I am pleased with your service.

Date of experience: May 14, 2017
Michigan
1 review
0 helpful votes
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Could have been better. But still decent
July 26, 2017

Ordered a collectible. Paid double retail... which was fine considering it was only obtainable from a convention on the opposite side of the country. But was damaged in shipping. Took alot of effort to get something done about it. Was finally able to somewhat have it taken care of. Could have been worse though. My experience I am sure was not a typical experience and was more a fault of the shipping carrier than it was paulmartstore. However I feel it could have been handled a little better on paulmarts end. Over all I would still take a chance of making another purchase in the future.

Date of experience: July 26, 2017
Florida
1 review
0 helpful votes
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Prices are good but packaging not so great.
March 15, 2017

I purchased limited collectable jada figures but the shipping packing was extremely sloppy.One of the boxes was damaged because they were not properly packaged. Don't buy if your concerned about the quality of your item. Appreciate the availability of valuable collectibles but the bad packing treatment was not expected.

Date of experience: March 15, 2017
South Carolina
2 reviews
1 helpful vote
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Proceed with caution.
July 25, 2017

I've found this seller to be dishonest and careless. If you are going to purchase from him, make sure it's through eBay or PayPal. At least he's held to some level of accountability.

Date of experience: July 25, 2017
California
1 review
0 helpful votes
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Overall pleasant
September 3, 2017

Other than getting the delivery address wrong. But he resent the items again and I received them in a short time
Will give it another shot in the future

Date of experience: September 3, 2017
Florida
1 review
0 helpful votes
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Figure arrived damage
September 2, 2018

Figures arrived damaged and no response from sellers. Figures were poorly packaged. Do not recommend!

Date of experience: September 2, 2018
Massachusetts
1 review
0 helpful votes
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This was my first experience with this site and it was absolutely perfect. Shipped fast, tracking updates, packaged properly, can't say enough. Love it!

Date of experience: March 31, 2017
Hong Kong
1 review
0 helpful votes
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Very good shopping experience
September 7, 2017

Good customer service. Great product. Good for collectors and players. Good packing. Will buy again. Thank you.

Date of experience: September 7, 2017
New Jersey
2 reviews
0 helpful votes
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Great service
September 19, 2017

Item shipped out pretty quickly and arrived in great shape, securely packaged. I would definitely order again

Date of experience: September 19, 2017

Overview

Paulmartstore has a rating of 2.7 stars from 98 reviews, indicating that most customers are generally dissatisfied with their purchases. Paulmartstore ranks 14th among Toys Store sites.

service
5
value
5
shipping
5
returns
4
quality
3