PassportDirect.org.uk has a consumer rating of 1.67 stars from 6 reviews indicating that most consumers are generally dissatisfied with their purchases. PassportDirect.org.uk also ranks 19th among Passports sites. The most common issues with PassportDirect.org.uk are around customer service, which is not as good as expected by some customers.
These guys go over and above what is required. Couldn't recommend them any more. We were in a crazy rush to get our passports for a dream holiday and these guys did everything they could to make it happen. A1 ServiceSee positive reviews
Thought we were dealing with passport office, only found out this was not the case when I got a letter asking for payment from passport office, paid £138 for 2 forms containing name and address. Contacted passportdirect but they have not replied, DONT do business with themSee critical reviews
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