Partzilla

I made an order for 3 washers of one kind and 2 of another. For whatever reason when order was sent, the quantity of 2 was correct and the 3 was only 1. Dang I thought, in 5 minutes I ordered 2 more to make the correct quantity of 3 total. After doing so I sent an email requesting the orders be shipped together to save $9 shipping. The response I got was the next day, sorry the orders have already shipped and was told to text/call next time. At that point in time no shipping info was received yet. Also something interesting, the first order arrived on 6/30(Sat) and the 2nd has not arrived yet(7-2). Sure leaves a WTH in my head. Guess I should have driven 60 miles to the dealer and got parts there. The mod on the scoot be done by now. I will call tmrw and see if there's help on figuring out why the package has been hanging out in Wichita Ks since late last week. Enough for now
Happy Trails
George S

I recently had the pleasure of ordering a hard-to-find Honda tank cover bolt from Partzilla, and I am beyond impressed with their service. Finding this specific part had been quite a challenge, but Partzilla made the entire process incredibly effortless.

From the moment I placed my order, the experience was seamless. The website is user-friendly, making it easy to locate the exact part I needed. I was pleasantly surprised by how quickly my order was processed and shipped. In no time, the elusive Honda tank cover bolt was at my doorstep.

The packaging was secure, ensuring the part arrived in perfect condition. Partzilla's commitment to quality and customer satisfaction is evident in every step of the process. Their exceptional service has earned my loyalty, and I will definitely turn to Partzilla for all my future Honda parts needs.

Thanks, Partzilla, for making the task incredibly easy and fast!
Highly recommended!

Every purchase is correct, and shipped quickly. I've ordered countless parts for numerous machines, and have never, not once, had any issues, using Partzilla. If they have it in stock, I get it quick. Some things, though may be backordered, or discontinued and I can't lay blame to Partzilla for that. Partzilla pricing is right on point with all other vendors of OEM parts. I am very pleased with with their customer service on difficult to find or describe parts. I will continue to use them without any hesitation.

I needed a couple of o-rings and there were two items listed on the website with the same part number but with a slight difference. I called to ask about it and was quickly put in touch with an expert who helped clarify that one of the parts had been discontinued but the part number was the same. What a relief. Super friendly, professional, courteous and just helped make the experience that much better. Partzilla is my go to for parts! Suzuki GSXR 600!

Ordered and Received in 5 days. Granted I only ordered two seat bolts, but they are a very specific shape, so it's not like they'd be available at any corner store. Some of the reviews about shipping here made me nervous, but after this I'll definitely give them more business.

Partzilla sucks... they've gotten too big to properly deal with customers... I placed my order on 06-17-22, parts were listed as available to ship within 2-3 days of order, as of 7-8-22, NOTHING... The most annoying thing about this transaction is no contact in any form stating there will be a delay... So, today I just went to call to cancel my order cause it can't be done on the net... I was put in a que with 101 people in front of me with an hour and forty minute estimated wait time... Anyhow, a simple email stating a delay would take place with my order would have been enough to pacify me. At this point, I no longer want to deal with them, just want my money back.

Basically what title states. Will definitely look to give Partzilla a look next time I'm looking for parts especially oem stuff.

*Would added a photo but all I ordered was a float gasket. Nothing fancy.

Prior to placing my order, all three items stated were in stock or 2/3 days to get re-stocked. I placed the order, CS sent an email next day stating only one of three were in stock and other two would come from Japan in about 30 days. Just happy they were cosmetic parts and not in a rush. Received the order today, correct product, proper protecting packaging and can finish my project. Overhaul am satisfied and recommend Partzilla.

I have purchased from Partzilla for over 3 years. I can attest to their quality of product, knowledgeable sales staff, responsiveness in shipping and top quality technical support. They are my
go-to online company for powersports parts and assistance.

I have ordered probably around 30-40 parts from Partzilla.com and all of my orders have shipped when they said they would and actually were shipped, none of that printing a label and sitting in a warehouse 3 days crap that you get on some ebay things. The prices usually can't be beat and I have a feeling they might price match if it's a legitimate comparison from a real company. All of my orders have been fulfilled completely the first time which is more than I can say for cough cough, RevZilla. Anyways I would recommend them to anyone!

This has happened in the past, too. Parts show in stock, then it takes 2 days to find out only part of my order ships because half of the parts go to back order. Parts look up still shows the parts as being "in stock"?
Now my customer has to wait. Could have gotten the part on eBay for $10 less and had it in 3-4 days. This is yet another reason I use Rocky Mountain ATV more and more. Order from them by 4:00 pm, sometimes later, usually have it the next day.