Party Express Invitations

"Excuse me we don't issue refund and yes we will revised the invitation that's why you get a proof but if you keep sending millions of crazy emails that is going to delay our process"
"You took so many hours to review the proof and now you come demanding? Our service come with 24 hrs turnaround time and you did received your order not even 1 hr after you placed your order so relax!" These are the emails I received from their customer service. I emailed them multiple times, yes, but no one needs to be so rude! I asked for them to redo my daughters invitation because they misspelled her name. Very important detail. An apology and a quick fix was all I wanted. Don't expect same day service. Don't expect them to treat you like you are a customer. I feel terrible and now I have to do something else for invitations without a refund. Thanks
I also received this "Your proof was sent to you at 1:15AM and you took more than 12 hrs to review it, not our fault and YOU HAD 365 DAYS TO ORDER INVITATION AND IT'S NOT OUR FAULT YOU WAIT IT 2 DAYS BEFORE THE PARTY, that's
Ridiculous! And you come demanding?
But anyways here's the final invitation"
Also, "Don't you think you are wasting YOUR TIME instead of getting ready YOUR LAST MINUTE party? FEEL FREE TO DO ALL THE ADVERTISING FOR US that will bring lots of potential customers THANK YOU IN ADVANCE"
Thanks for making me feel even worse of course i know its late notice but when you order from a company that says it has same day service you think you might get that.
No one derserves an all caps customer service response. Their response to me below should show you exactly their customer service policy. They've graciously bullied me. I'm not awesome I just think you should treat people who buy your services kindly.