• Party Express Invitations

Overview

Party Express Invitations has a rating of 4.58 stars from 130 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Party Express Invitations most frequently mention customer service, baby shower, and 1st birthday. Party Express Invitations ranks 6th among Party Supplies sites.

  • Service
    12
  • Value
    10
  • Shipping
    7
  • Returns
    7
  • Quality
    11

What reviewers want you to know

Positive highlights

  • Love how fast my order came in literally the next day also the customer service was instant and easy

Critical highlights

No critical highlights yet

How would you rate Party Express Invitations?
Top Positive Review

“Best for Party Collection”

Brady H.
1/19/21

I ordered a balloon, candles, and many more party items, everything is perfect and good. Reasonable Price.

Top Critical Review

“If I could give no stars I would”

Rebecca B.
4/7/22

Called and checked availability for a balloon delivery for my daughter's 21st birthday. Gave all the details over the phone and again on DM and was waiting for the email correspondence. I chase it up to be told they are now unexpectedly closed over the week end and on the Monday of my daughter's party. 3 days before the event. So rude, so useless DO NOT USE

Reviews (130)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (31)
Thumbnail of user anns399
1 review
0 helpful votes
August 31st, 2019

This is the best party store and has a large range of everything. I ordered floating LED ball candles for the baby shower.

Thumbnail of user kelleyy2
1 review
1 helpful vote
April 20th, 2018

I had my invitations within 24hrs and the quality was amazing! Thanks for making my daughter's birthday extra special!

Thumbnail of user fatinahe
1 review
1 helpful vote
September 1st, 2017

I had multiple requests including revisions and modifications to my son's 1st birthday party invitation because I wanted it to be perfect since this will be my first and final child with my husband! I was given prompt feedback, and this timeliness along with the efforts to ensure my inquiries were acknowledged and requests fulfilled, made my customer experience exceptional! I will definitely share this website with family, friends and loved ones as referral for quick, creative and outstanding invitations!

Thumbnail of user maryettay
3 reviews
12 helpful votes
November 22nd, 2018

My niece had a unicorn-themed party on her 5th birthday last week and it was a blast, thanks to you guys. Affordable DIY party kits and balloon packages. Would def purchase from them again!

Thumbnail of user shayc5
1 review
2 helpful votes
March 24th, 2017

I rarely write reviews but felt compelled to do so. I'm planning a last minute party for my daughter and purchased a digital invite from Party Express. I received a response within minutes. I was a bit indecisive and requested a few edits and they performed the edits almost immediately!

I will most definitely use them in the future as I'm big on customer service and theirs was impeccable!

Service
Quality
Thumbnail of user aprilm180
1 review
4 helpful votes
October 17th, 2018

From the moment I showed our daughter her invitations, she's now anxious for her bday! These invitations are awesome! And way too cute!

Thumbnail of user wandal21
1 review
1 helpful vote
June 5th, 2017

Very fast. Excellent work! I am very pleased. Thank you! Will absolutely use again. It's great to find someone who does such nice work at an affordable price, quickly and communicates well

Thumbnail of user aracelyp
1 review
1 helpful vote
October 16th, 2017

So happy with our design! Asked for a color change of the original sample and we were blown away by how great it turned out! Will definitely be recommending to friends and family as well as using again! Thank you again!

Thumbnail of user sonjam10
1 review
1 helpful vote
February 12th, 2017

Love my digital invite! Received it in a matter of hours! Would highly recommend them to anyone! It was adorable and very reasonably priced!

Thumbnail of user adab20
1 review
1 helpful vote
August 22nd, 2017

Really nice invitations to choose from. Easy, smooth transaction. The printed invitations came out beautifully and I have received many positive comments.

Thumbnail of user kionnab
1 review
1 helpful vote
May 8th, 2017

I absolutely love my invites! Excellent communication, fast and great work! I will be using party express from here on out!

Thumbnail of user shanecen
1 review
2 helpful votes
September 25th, 2017

I had the most amazing experience with Party Express Invitations! They have excellent customer service and provide absolutely wonderful products. They are extremely prompt and professional. Thank you soooooooo much for helping make my baby girl's birthday a memorable experience!

Thumbnail of user rebeccab1902
1 review
0 helpful votes
April 7th, 2022

Called and checked availability for a balloon delivery for my daughter's 21st birthday. Gave all the details over the phone and again on DM and was waiting for the email correspondence. I chase it up to be told they are now unexpectedly closed over the week end and on the Monday of my daughter's party. 3 days before the event. So rude, so useless DO NOT USE

Tip for consumers:
DON'T USE - they are not to be trusted. Useless service and useless company

Products used:
None

Service
Thumbnail of user bradyh60
18 reviews
4 helpful votes
January 19th, 2021

I ordered a balloon, candles, and many more party items, everything is perfect and good. Reasonable Price.

Thumbnail of user vannezas
1 review
0 helpful votes
February 5th, 2018

They did an awesome job with my sons birthday invitations and it was done the same day will definitely be using them again.

Thumbnail of user aprilr33
1 review
1 helpful vote
October 2nd, 2017

This was very worth the price. The design is great, saving us time in creating anything, I sent a question and received an almost immediate response. Also, our invitations were completed and emailed back to us within the hour of purchasing. We would definitely purchase again.

Thumbnail of user lauries57
1 review
2 helpful votes
March 1st, 2017

I ordered birthday party ticket invitations and they turned out AWESOME! I ordered on a Sunday morning and had them by that evening. I even had a problem with my printer and emailed them and they emailed me back and they helped me fix the problem. Yes I would highly recommend using them. I had excellent results and excellent customer service!

Thumbnail of user shannons86
1 review
2 helpful votes
March 8th, 2017

I recently used them to do a baby shower invitation. Super convenient, fast, and creative! Would definitely recommend them to anyone! Fabulous service!

Thumbnail of user avas148
1 review
0 helpful votes
December 13th, 2022

Horrible! Horrible Customer Service by the women who is the wife of this business. She doesn't know how to speak to customers with dignity, and respect

Tip for consumers:
Don't waste your time and money

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user juang295
5 reviews
11 helpful votes
April 27th, 2020

Even with the situation with the pandemic, my order arrived very quickly and my order was complete. Now I just hope the balloons are good because I won't be using them for another couple of weeks. The prices are a bit high but the good and wide range of products!

Thumbnail of user christineh99
1 review
1 helpful vote
February 12th, 2017

Ordered for my daughters 1st and everything bought was available within a day. Professional and super friendly. WILL DEF BE USING AGAIN. :)

Thumbnail of user briannah21
Brianna H.
2 reviews
0 helpful votes
October 16th, 2017

I was not too sure of how the invitation would look as far as the pixels and was nervous in ordering them. But I figured it was only $8.99, if worst came to worst I would purchase them elsewhere. Fortunately I made the right decision because the quality of the invitation is great. Nothing to envy any other invitation. I ordered them one day and the next day I had my invitation ready to print.

Thumbnail of user brandiep
1 review
0 helpful votes
February 4th, 2017

Needed iron on for granddaughter and grandsons bday part, and I asked where my order was and they told me I ordered a digital print I print off. Why would this not be clear? Why would I order something I could make myself? Worst online experience ever! The BBB has th with a C rating because of all the negative feedback they receive

Pull out your magnifying glass and read the fine print especially if your placing a large order as they DO NOT OFFER REFUNDS

Thumbnail of user xochitlm1
Founder C. – Party Express Invitations Rep

Hello
This lady does NOT know what a digital invitation or print your own means.
The item description is very clear which she did NOT read

Thumbnail of user maribelc4
1 review
0 helpful votes
October 13th, 2017

Love how fast my order came in literally the next day also the customer service was instant and easy

Thumbnail of user cristyb2
1 review
2 helpful votes
February 27th, 2017

Invitations we sent within 12 hours and we're perfect! Thanks for making my daughters birthday perfect!

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From the business

Are you having a birthday party, baby shower or holiday celebration? Most of our designs are instant download or FREE same day service

Company Representative

Thumbnail of user xochitlm1
Founder C.

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