website thubmnail of PartsDiscount

PartsDiscountReviews 22

1.3
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PartsDiscount Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily due to poor customer service and issues with product accuracy. While some customers appreciate the fast shipping and reasonable pricing, many report receiving incorrect or low-quality parts, leading to frustration during the return process. Complaints about unresponsive support and unclear refund policies are prevalent, with several customers expressing feelings of being ignored or misled. Overall, while the company demonstrates potential in delivering products quickly, its customer service approach and return handling require substantial improvement to enhance customer trust and satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
13
shipping
13
returns
11
quality
13
Texas
1 review
3 helpful votes
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No warranty on parts
March 16, 2020

They sent me a washer part that only worked for a month. They will not replace it. Free shipping didn't save me anything since I have to buy the part again (from repair clinic)

Date of experience: March 16, 2020