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California
1 review
0 helpful votes
Follow Ed M.
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This is the first place I come to when looking for computer parts for my needs. If they don't have what I'm looking for then I use the part numbers to look other online places. I trust Parts People because they haven't let me down when it comes to condition of the parts and how fast it arrives.

Date of experience: January 17, 2018
Florida
1 review
0 helpful votes
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Nice
June 27, 2020

I would like to thank you for the quick cooperation with my order. I appreciate it. What is more, I like your site, it's so simple and easy to navigate

Date of experience: June 27, 2020
Pennsylvania
1 review
0 helpful votes
Follow Bob K.
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I was looking into the possibility of upgrading the motherboard (specifically, the processor) in my laptop when I discovered Parts-People. With their focus on Dell computer parts, they made it easy to find and verify the motherboard specific to my laptop, in all of its variations. Will shop here again if looking for Dell computer parts!

Date of experience: January 20, 2018
Arizona
1 review
0 helpful votes
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Great Experience!
March 15, 2018

It has been an overall great experience from the excellent customer service in trying to find the correct WI-FI card to the timely shipping in receiving it. Special shout out to Nathan and Mark for the help! Most of all, the new card was exactly what I needed!

Date of experience: March 14, 2018
Washington
1 review
0 helpful votes
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Parts people - perfect
December 26, 2017

Customer service was off the charts super helpful and willing to work with me. They made sure I had the right past for my computer, followed up with all my questions and would be happy to work with them in the future!

Date of experience: December 25, 2017
North Carolina
1 review
0 helpful votes
Follow Oren R.
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I search online. Found the wrong part but this site let me know it was the wrong part without me having to do a lot of research and helped me get the right part. Shipping was extremely fast and motherboard was in excellent condition. The shipping was excellent to make sure nothing for messed up in transit. A++.

Date of experience: March 15, 2018
South Carolina
1 review
0 helpful votes
Follow Jeffrey A.
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I ordered online, motherboard showed up in 2 days. I was a little concerned at first when I couldn't get the keyboard to work but re-seated some connections. Then I couldn't get Linux installed. Long story short all the issues were mine (hd to upgrade the laptop's bios and a couple other things. Laptop in question works better than new.

Date of experience: March 21, 2018
Florida
1 review
0 helpful votes
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Could be better
February 7, 2018

I ordered a replacement laptop keyboard that was delivered very promptly; no complaint there. It came without the ribbon cable so I had to remove my old ribbon for reuse with this keyboard. I would have been happier if the keyboard came with a cable. I ordered a replacement cable but still having problems.

Date of experience: February 6, 2018
New York
1 review
0 helpful votes
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Excellent Parts Site
December 13, 2017

What was amazing are the videos that explain how to replace the parts. I was impressed and very glad that this was available. I was confident ordering the part because I knew the video would lead me through the steps for a complete successful part replacement.

Date of experience: December 12, 2017
Ohio
1 review
0 helpful votes
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Thanks Mark
March 19, 2018

Mark communicated with me via email, and he helped me understand my purchase and how the component would work in my device, and he helped me pick the right products from the selection. He also showed me a few other things that I had asked about, but I have not decided to purchase.

Date of experience: March 19, 2018
Pennsylvania
1 review
0 helpful votes
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The person I talked to on the phone was very knowledgeable and confirmed that I has looking at the correct part. The part shipped the same day it was ordered, I will certainly use Parts-people for my future needs.

Date of experience: March 5, 2018
Oregon
3 reviews
32 helpful votes
Follow J D.
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I email corresponded to make sure I was ordering the correct screen. They asked for my tag # and verified what part I needed and reiterated that when I asked again to verify. I would order again from them.

Date of experience: March 2, 2018
Belgium
2 reviews
1 helpful vote
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Super company, very good products, international deliveries very fast from Austin TX to Martelange Belgium Europe in 4 days, I find it really very very fast so super good delivery system. To recommend on all points. And a big thank you for their great professionalism.

Date of experience: January 18, 2018
California
1 review
1 helpful vote
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Very pleased
March 31, 2018

The perfect replacement of the original part that originally came with the laptop computer. I will strongly recommend to any of my friends that need parts for their Dell computer.

Date of experience: March 31, 2018
Mexico
1 review
0 helpful votes
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Excellent service
December 29, 2017

The back display cover that I bought was in excellent condition. I highly recommend Part-People. The deliver was on time. Everything work as expected. During the years I bought many parts, and the service has always been excellent

Date of experience: December 28, 2017
North Dakota
1 review
0 helpful votes
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They had the parts I needed and the price was fair, and I feel it's a better bet than eBay. I just wish they would photograph the part # on the part they are selling so you can see if your part is the same numbers as the parts they are selling.(yes they say it is part # xx, but sometimes my parts I don't see the same numbers and not sure where to see that # on the part.

Date of experience: March 15, 2018
Illinois
1 review
0 helpful votes
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Bummer on the shipping
February 7, 2018

I finally got the part and it was not the issue with the laptop. Looks like the motherboard will be my next purchase. This part was shipped via USPS. A tiny part that fit in a letter size package and it was almost 5 days overdue. USPS kept saying the next day---the next day. This is the third USPS (only one of these was from Parts-people) in the last 2 weeks and everyone is late. I am giving you a 4 for the part (I am sure it was a good part---just not the one for the issue). Taking off one for shipping USPS.

Date of experience: February 6, 2018
South Carolina
1 review
0 helpful votes
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I contacted a customer service representative to get more details on part I ordered to replace on a laptop and the part came as described. I performed the replacement myself and the part works just fine. Laptop looks brand new with no more missing power button. Laptop powers on just fine.

Date of experience: January 22, 2018
Pennsylvania
1 review
0 helpful votes
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Fast, and Effective
February 15, 2018

I was reluctant to order a keyboard for my Dell Latitude because I did not know what kind of junk I might be getting, not to mention the possibility of getting on nasty mailing lists. Instead, what I got was a keyboard that actually appears to be of higher quality than the one that came with the PC, and the swap was, for the most part, straightforward and uneventful. I'm very pleased.

Date of experience: February 15, 2018
Switzerland
1 review
0 helpful votes
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We need you
March 8, 2018

Having spare parts to repair objects is the way to extend their life and reduce our impact on the planet... And this kind of service is probably damaging for the ecomomic growth of the world's global business, which is indeed a good thing.

Date of experience: March 8, 2018

Overview

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7