I have ordered from this site several times. I have always received the correct part in a timely manner. Communication from the company regarding shipping and billing have always been clear. This site is easily navigated and comprehensive. The site is what gave me the confidence to fix my laptop on my own after Dell refused to honor their warranty and tried to charge me an insane amount to install a $40 piece of hardware. I have now repaired that original laptop, plus upgraded 2 more with pieces from this site.
I bought a replacement power jack for my Inspiron 15 (5555). Heard of issues replacing with 3rd party parts, so there was peace of mind in buying refurbished Dell parts (without paying the ridiculous Dell price).
Replaced my jack last night using the provided how-to video, and my problem has been solved. Feels like a brand new computer again. Site was easy to navigate for parts, upgrades, and how-to videos. Would use this service again.
I have been purchasing replacement Dell laptop parts from Parts-People for years now. My experiences have always been positive. While they do not always have all of the parts that I may need, they are usually the first vendor I check with for Dell laptop parts. Their prices are usually better than most other online vendors as well.
The "Parts-people" delivered the product exactly as described. The product arrived in excellent packaging and within the delivery window described. I as a testament of the product effectiveness as I am writing this very review with the keyboard I installed. I highly recommend their service.
Parts-People had the best options as far as shipping goes especially when you need your item fast. Everywhere else was going to be 2 weeks out at least. The part fit into our laptop perfectly.
I received my order, replaced the damaged keyboard that my wife spilled coffee creamer on, and is working great. Thanks so much. Will definitely recommend you.
PDQ - Price, Delivery, Quality.
You're tops in all three!
That's how I measure vendor success.
It's how I always try to operate my own technology consulting business... with periodic help from Parts-People!
Thank you.
The part I ordered arrived a day late but... it was exactly what I needed and in perfect shape. I have received prompt service both times I've purchased parts. Thank you.
Just the parts I needed. Perfect fit. Wished I had known about this company a couple years ago. Will be visiting their site more often to get my computer parts on my next project. Thanks!
Found the part I needed at better than OEM prices. My item was shipped very quickly, I had a shipping confirmation email the same day and it arrived on time and in excellent condition. I would highly recommend using this site and will definitely be a returning customer.
I bought a set of Dell screws for my laptop. They sent a bag of individual tiny bags with labels of screws inside. Impressive. Perfect fit - fixed in 5 minutes and spares if anything else ever goes wrong...
Parts-People does a superior job in providing support and paying attention to detail. Great selection of Dell parts and enabling customers by supplying detailed DIY videos for repairs. Shipping is quick and arrive in a timely manner.
Quick delivery and easy to install. Instruction video showing installation procedure
Was very helpful as was the additional information I received when I called to ask a question before ordering.
Thank You
The parts I ordered were delivered quickly. I was able complete a phase of my laptop upgrade without any down time. The part fit and worked perfectly as advertised. I'am a happy camper and recommend the Parts-People for your next D. I. Y computer project.
I have done business with this company twice. I wanted a bit of help over the phone prior to ordering my next parts. Very helpful and well spoken.
The memory that I purchased for my laptop is competitively priced and so far has worked better than the memory that Dell had installed. Very Happy.
Stumbled upon on this website by luck when searching for WI-FI adapter. This is my first purchase from here and I'm impressed by the service and pricing. Will come back again!
Talk about a job well done! Order process was easy. Correct part was shipped, and the free shipping was fast! Best of all, my problem was fixed. I will order parts again for my Dell Laptop from Parts-people in the future if needed.
Delivery time is fast and effective. An order item was well protected and safe too. I am glad to receive this order item on time but I came to know that I accidently ordered a wrong item for me. So, I am returning back safely. However, delivery system of Dell corporation is highly appreciated and I would be one of the customers in the future if I need something from here. Thanks
I found my part at a few sites. This site provided the most fair price for the part. Although the part was not readily available, their system allowed me to receive a notification when their was availability. So state of the art systems. I am very happy with my customer experience. Thank you Parts People!
I needed a couple of parts for a 4 year old Dell Precision notebook. Parts-people had the right parts in stock and shipped them out promptly. Tracking information was sent so I could see where it was. A great overall experience. I will use them again.
Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.