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Pennsylvania
1 review
0 helpful votes
Follow Aliya R.
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I have ordered from this site several times. I have always received the correct part in a timely manner. Communication from the company regarding shipping and billing have always been clear. This site is easily navigated and comprehensive. The site is what gave me the confidence to fix my laptop on my own after Dell refused to honor their warranty and tried to charge me an insane amount to install a $40 piece of hardware. I have now repaired that original laptop, plus upgraded 2 more with pieces from this site.

Date of experience: April 4, 2018
Georgia
1 review
0 helpful votes
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I bought a replacement power jack for my Inspiron 15 (5555). Heard of issues replacing with 3rd party parts, so there was peace of mind in buying refurbished Dell parts (without paying the ridiculous Dell price).

Replaced my jack last night using the provided how-to video, and my problem has been solved. Feels like a brand new computer again. Site was easy to navigate for parts, upgrades, and how-to videos. Would use this service again.

Date of experience: March 28, 2018
Tennessee
1 review
0 helpful votes
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I have been purchasing replacement Dell laptop parts from Parts-People for years now. My experiences have always been positive. While they do not always have all of the parts that I may need, they are usually the first vendor I check with for Dell laptop parts. Their prices are usually better than most other online vendors as well.

Date of experience: March 27, 2018
New York
1 review
0 helpful votes
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The "Parts-people" delivered the product exactly as described. The product arrived in excellent packaging and within the delivery window described. I as a testament of the product effectiveness as I am writing this very review with the keyboard I installed. I highly recommend their service.

Date of experience: March 28, 2018
Texas
1 review
0 helpful votes
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Parts-People had the best options as far as shipping goes especially when you need your item fast. Everywhere else was going to be 2 weeks out at least. The part fit into our laptop perfectly.

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
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Very satisfied
April 1, 2018

I received my order, replaced the damaged keyboard that my wife spilled coffee creamer on, and is working great. Thanks so much. Will definitely recommend you.

Date of experience: April 1, 2018
Pennsylvania
1 review
0 helpful votes
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PDQ
December 22, 2017

PDQ - Price, Delivery, Quality.
You're tops in all three!
That's how I measure vendor success.
It's how I always try to operate my own technology consulting business... with periodic help from Parts-People!
Thank you.

Date of experience: December 21, 2017
Washington
1 review
0 helpful votes
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The part I ordered arrived a day late but... it was exactly what I needed and in perfect shape. I have received prompt service both times I've purchased parts. Thank you.

Date of experience: April 3, 2018
South Carolina
1 review
0 helpful votes
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Awesome service
April 5, 2018

Just the parts I needed. Perfect fit. Wished I had known about this company a couple years ago. Will be visiting their site more often to get my computer parts on my next project. Thanks!

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
Follow Walter M.
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Found the part I needed at better than OEM prices. My item was shipped very quickly, I had a shipping confirmation email the same day and it arrived on time and in excellent condition. I would highly recommend using this site and will definitely be a returning customer.

Date of experience: December 22, 2017
Texas
1 review
0 helpful votes
Follow Bernard G.
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I bought a set of Dell screws for my laptop. They sent a bag of individual tiny bags with labels of screws inside. Impressive. Perfect fit - fixed in 5 minutes and spares if anything else ever goes wrong...

Date of experience: December 13, 2017
Indiana
1 review
0 helpful votes
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Excellant Support
December 12, 2017

Parts-People does a superior job in providing support and paying attention to detail. Great selection of Dell parts and enabling customers by supplying detailed DIY videos for repairs. Shipping is quick and arrive in a timely manner.

Date of experience: December 11, 2017
West Virginia
1 review
0 helpful votes
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Quick delivery and easy to install. Instruction video showing installation procedure
Was very helpful as was the additional information I received when I called to ask a question before ordering.

Thank You

Date of experience: March 25, 2018
California
1 review
0 helpful votes
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The parts I ordered were delivered quickly. I was able complete a phase of my laptop upgrade without any down time. The part fit and worked perfectly as advertised. I'am a happy camper and recommend the Parts-People for your next D. I. Y computer project.

Date of experience: February 22, 2018
Washington
1 review
0 helpful votes
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I have done business with this company twice. I wanted a bit of help over the phone prior to ordering my next parts. Very helpful and well spoken.
The memory that I purchased for my laptop is competitively priced and so far has worked better than the memory that Dell had installed. Very Happy.

Date of experience: February 28, 2018
Czechia
1 review
0 helpful votes
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Value for money
June 17, 2022

Stumbled upon on this website by luck when searching for WI-FI adapter. This is my first purchase from here and I'm impressed by the service and pricing. Will come back again!

Date of experience: June 16, 2022
Pennsylvania
1 review
0 helpful votes
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Extremely pleased!
December 22, 2017

Talk about a job well done! Order process was easy. Correct part was shipped, and the free shipping was fast! Best of all, my problem was fixed. I will order parts again for my Dell Laptop from Parts-people in the future if needed.

Date of experience: December 21, 2017
Michigan
1 review
0 helpful votes
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Delivery time is fast and effective. An order item was well protected and safe too. I am glad to receive this order item on time but I came to know that I accidently ordered a wrong item for me. So, I am returning back safely. However, delivery system of Dell corporation is highly appreciated and I would be one of the customers in the future if I need something from here. Thanks

Date of experience: February 18, 2018
Texas
1 review
0 helpful votes
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Value
March 22, 2018

I found my part at a few sites. This site provided the most fair price for the part. Although the part was not readily available, their system allowed me to receive a notification when their was availability. So state of the art systems. I am very happy with my customer experience. Thank you Parts People!

Date of experience: March 22, 2018
Maryland
1 review
0 helpful votes
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I needed a couple of parts for a 4 year old Dell Precision notebook. Parts-people had the right parts in stock and shipped them out promptly. Tracking information was sent so I could see where it was. A great overall experience. I will use them again.

Date of experience: January 11, 2018

Overview

Parts People has a rating of 3.9 stars from 185 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Parts People most frequently mention customer service, fast delivery and timely manner. Parts People ranks 3rd among Computer / Laptop Parts sites.

service
6
value
7
shipping
7
returns
2
quality
7