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ParkSleepFly has a rating of 1.14 stars from 51 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about ParkSleepFly most frequently mention customer service, credit card, and third party problems. ParkSleepFly ranks 426th among Travel Deals sites.
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We have used this site before with no problem until this time. We chose Howard Johnson, as it was close to the airport. We were informed there is no shuttle, and directed to the "secure lot", an area behind the hotel, with a falling down fence and cars with smashed in windows in the lot. Our room has no trashcan, the curtains are falling down, the wires are hanging from the non functional TV, and the toilet paper dispenser is hanging from the wall. The pool has green water, literally, and the place is a dump. I am afraid to go to sleep! We are now having to pay for a parking spot at the airport, and will never use this site again.
Tried this for the first time when going to St. John September 11,2023. Got to the hotel—being used as a homeless shelter, in TERRIBLE condition. Did not feel safe, so rebooked at a participating Sheraton which was great. I submitted my complaint on September 17 and still have not heard back as of October 2. Cannot find a phone number to speak to anyone. Never again.
Maybe I am stupid and read the billing incorrectly, but... OOPS
I was stupid and read the billing from the hotel incorrectly! I am just now changing the poor rating to a higher overall rating.
The program is okay.
You will pay a slightly higher room rate + the $5 using this service, but it is still an easy way to find out the hotels that provide this parking service. If you want to take the time to call each of the hotels individually and save the money, that is your choice.
Just be sure you understand the billing and notice it will not show up on the bill at the hotel. Neither will anyone at the hotel be able to explain it to you.
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The #1 website to compare and book airport hotel park sleep and fly packages. One night's accommodation with up to 14 or more days of airport parking with our park stay and fly plans.
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