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Parcel2Go.com has a rating of 1.1 stars from 473 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Parcel2Go.com most frequently mention customer service, live chat, and next day problems. Parcel2Go.com ranks 430th among Shipping sites.
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I am shocked by so many negative reviews. I have used them many times and they were ok. There are a company that acts as an agent or go between to recommend other couriers. Most of the negative reviews seem to be for bad service, damaged or lost goods from the courier. I suspect this would happen with any parcel broker - it is the courier who does the job who is at fault, surely? I have only had one issue - and Parcel2Go did respond and did resolve it. Not sure they are anything special, but at the moment I have no complaints and no reason to stop using them.
Quite literally the worst company I've ever had to deal with, which in this day and age is really saying something. Did not deliver on time, despite my business having paid extra, item was very expensive but arrived damaged so had to be returned and getting it returned has been a nightmare! Stay away from this awful company, they use UPS / go through UPS but they are terrible compared to them!
You are actually the best shipping agency I have worked with 3 years of experience with you has facilitate my business
Trust you so much
Needed to post an urgent parcel for my sons birthday. Found Parcel2Go and despite the bad reviews I decided to give them a try.
My parcel arrived safely and on time for my sons birthday.
Booking was quickly and easy and the courier even brought a label when they collected. Brilliant!
I was a bit worried reading that many bad reviews after I sent my parcel but honestly everything went great. They came to pick up the parcel last Thursday in Ireland (FedEx) and it arrived the following Tuesday in Vancouver. The box was not damaged (but I took a lot of time to reinforced it, just in case). I might use it again, still worrying seeing the other reviews but my experience with them has been flawless.
Use parcel 2 go for the first time to send a parcel to UK weighting 18kg, great service, send it in Thursday and just arrived on Monday very good value for money will def use this company again and reccomend to friends and family thanks parcel 2 go :)
I booked a delivery to Austria with some trepidation, given some reviews, but noting that one respected review site rated them 4/5 from 94K reviews.
Parcel2Go arranged it through Parcelforce at £90 less than booking it direct. The parcel was collected on a Monday, as arranged, and delivered the following Monday, with tracking throughout the journey. And that during the Covid-19 lockdown.
I couldn't be happier with the service.
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Get the best rates on parcel delivery from Parcel2Go. Send a parcel from just? 1.99 exc VAT, and compare parcel delivery quotes from cheap UK courier services! Book now!
