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ParamountplusReviews 44

1.4
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Paramountplus Reviews Summary

Paramountplus has a rating of 1.4 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Paramountplus most frequently mention and customer service. Paramountplus ranks 192nd among Streaming Movies sites.

service
28
value
31
shipping
7
returns
12
quality
27
New Jersey
2 reviews
0 helpful votes
Follow Doug Y.
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I do not recommend Paramount streaming service!
On 9/2/23 I signed up for a 7 day free trial period with Paramount Plus. I signed up for monthly billing to get Paramount Plus & showtime. Then I upgraded, on the same day, to annual billing for Paramount Plus & Showtime. My free trial period was taken away and my credit card was billed immediately the same day. Paramount said if you change your plan before your offer period has ended, you lose the 7 day trial period and be charged the new plan price immediately. Where is my 7 day free trial period for my new plan which benefits paramount because they get all their money up front. This is BS and their crappy policy needs to be changed. Seems like they are more interested in money than helping you. You have to email them about your concerns because there is no phone number to call.

Date of experience: September 8, 2023
Minnesota
1 review
2 helpful votes
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Terrible application
August 29, 2023

You definitely get what you pay for. This is literally one of the worst viewing experiences I have ever had. If this was a brand new platform, I would understand. But this is a multi-billion dollar company that can't make a working video streaming platform. So many errors that happen when watching.

Date of experience: August 29, 2023
Michigan
1 review
1 helpful vote
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Scammers
August 15, 2023

I did the free trial of Paramount plus and when I tried to cancel it they offered me 2 free months and then charged me $11.99 and won't refund my money! I am super pissed and will never ever subscribe to this nonsense again!

Date of experience: August 15, 2023
Arkansas
2 reviews
6 helpful votes
Follow Nick S.
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As the title states, Paramount+ is just one big commercial. You'll get 4-6 minutes of show in between the 1-5 minute ad breaks. I'd estimate there is 10-15+ minutes of commercials per each 40 minute episode. An episode I watched recently was jam packed with NINE commercial breaks in a 40 minute episode.

The most frustrating thing is that they make you watch an ad at the end of every single episode, before you can move onto the next. At this point, the service should be called Commercial+.

What's worse, the app is extremely buggy! I've encountered many glitches that force me to repeat ads I've already watched. The app forgets my progress, and you guessed it, you then have to rewatch the ads! Not to mention the random crashes and the frequent buffering, which is not caused by my internet! Everything else streams just fine.

Paramount+ is also lacking in content selection. There are only 2-3 titles I care anything about. Once I'm done with those, I'm done with this app.

Date of experience: August 14, 2023
Colorado
1 review
3 helpful votes
Follow Karyn B.
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Used to be awesome as paid streaming service, but now they expect you to pay AND have commercials shoved down your throat. No thanks, especially after 5 commercials in a row. Even 3 is too many, but 5?!? 1 maybe I could let slide, but not really if I am paying. Too bad, so sad, I'm done. Off to watch shows on my paid subscription channels that don't force commercials on me.

Date of experience: July 27, 2023
Kentucky
1 review
2 helpful votes
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Scam artist
July 12, 2023

I tried to cancel my free trial but they offered me 2 months free. I took them up on it thinking I might use it at some point it expired on August 12th 2023. They charged me on July 12th 2023. When I tried to contact them to resolve this issue they told me that I had to have screenshots showing the offer they sent in order to get a refund which who would do that on a site like Paramount who doesn't expect them to scam them? Sad that a big company like this has resorted to such tactics to get a $5.29 charge from people.

Date of experience: July 12, 2023
Australia
1 review
2 helpful votes
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Horrendous app - support team is good though.
July 10, 2023

Where to begin, I first used the phone app on my Samsung, I would constantly get errors or the app would just crash with no message at all. I got told by support to try use another device (good fix team), so I did just that. The Apple TV, everything works great.APART from paramount plus, the video and audio weren't synced, couldn't hear the actors voices only background noise and explosions ect. It is a terrible app, I have since deleted it and they cancelled my account like a asked them to, but they didn't reply to anything I said haha. Everything about this app is an absolute joke, Netflix, Stan, Amazon, anything, just avoid Paramount+. If you do.goodluck.

The support team were good, the second positive paramount have going for them.the first positive.Halo, but then I can't watch it lol.

Date of experience: July 10, 2023
Florida
1 review
1 helpful vote
Follow Relena A.
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I just was charged 109.00 for a service I DID NOT OK. I have Amazon, why do I want Paramount plus. I ordered it 4 plus years ago and I have had No Access to this for 3 years.Have called my bank to dispute these charges. Also contacted local TV station regarding this matter.Just where do you get off randomly charging me for a service that I did not ok.Overall rating is ZERO!

Date of experience: July 9, 2023
Pennsylvania
1 review
0 helpful votes
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Rupaul
May 14, 2023

Screw your show rupaul tired of you media always pushing that nasty $#*! down our throats. Hope you go down in that swamp your creating I'm canceling service screw your Trans agenda

Date of experience: May 14, 2023
Texas
2 reviews
9 helpful votes
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I have Walmart plus so it comes with it. I looked for a way to upgrade and you cannot. I am so tired of seeing the same commercials every show over and over and over and the commercials don't even pertain to me.

Date of experience: May 3, 2023
Oklahoma
1 review
2 helpful votes
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I was offered a month trial extension to my month trial, and it was not honored. I was charged a month earlier than I was told, and now I have to pay for something I never used. I was told that the policy does not allow for refunds and will therefore not honor the trial period I was offered. I will never use Paramount+ now on principal and will make sure to warn anyone who will listen to me to never sign up for their subscription or at least be weary if they ever offer anything because they do not keep their word. Literally the support agent, Jerome, admitted that I was offered a 2nd month, but even though I was charged early I could not receive a refund. This is deceptive and wrong. I'm furious.

Date of experience: May 1, 2023
Ohio
1 review
1 helpful vote
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I got this streaming service for my teenage son at the time. I initially purchased a Visa gift card to activate this subscription--that was in 2021. When that subscription expired, I had my son buy a $50 gift card to reactivate the paused subscription. That gave him a new expiration date of March 2022. Then a month after that expired, he bought another $50 gift card. But this time the subscription did not renew. When I called they said there was an unpaid balance and only $3 left from the 50 dollars I had just applied to the account. I couldn't see any of this information when I looked at my account. I had a few conversations with customer service reps to figure out what the problem was. Apparently, they said my account was still being charged even though I paid using gift cards!? That made absolutely no sense. This is the reason I am writing this review: they essentially took $50 of my son's birthday money without any proof on my account of the recurring charges.

Date of experience: April 19, 2023
Florida
1 review
11 helpful votes
Follow Nicole R.
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This is the WORST app I've ever used. It freezes every 30 minutes, then kicks me out, and when I try to watch a show at a later time it will literally jump forward or jump back without me touching the controls! It's maddening. I've deleted and redownloaded the app and updated my Firestick. And I know it's not my internet because EVERY other app works just fine. I need to find a new way to watch my shows and delete this stupid app.

Date of experience: March 30, 2023
Florida
1 review
4 helpful votes
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Too much Pfizer Ads
February 12, 2023

Too much fake Covid Pfizer ads. Fed up with it.
I enjoy the shows but Pfizer always ruines my mood.
Why so much pharma ads?

Date of experience: February 10, 2023
Maine
1 review
2 helpful votes
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Stay away from this company unless you want to end up having to go through the hassle of cancelling your credit card and getting a new one since the company will ignore any evidence of fraud or false charges regardless of your due diligence. Paramount+ will keep on charging you and then claim they can't seem to find your account, so they can keep on charging you. The actions may in fact be criminal since they have a legal obligation to correct any fraudulent activity once they have been notified about it.

Date of experience: January 31, 2023
Virginia
1 review
2 helpful votes
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Don't do it
January 22, 2023

These people are greedy jerks you will not get what you have paid for ever this streaming services have outages all the time like every other day so you can't watch even if you wanted to just save your money and watch youtube folks.

Date of experience: January 22, 2023
Arizona
1 review
2 helpful votes
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The app does not work even after the troubleshooting from paramount. They will not issue refunds and in fact disconnected me multiple times when i asked if I could be credited for the time i haven't been able to watch their service. Sure its only $14.99 but they shouldn't be taking that from people knowing their service is faulty.

Date of experience: November 14, 2022
Vermont
2 reviews
5 helpful votes
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Ad free not
September 5, 2022

I paid for the ad free service, it was not as free, the app was very very glitchy and there were virtually no shows that did not start with an ad. Worst off I canceled my service on the last date, they tried charging me for another year. I had to contact customer service to tell them to cancel it effective immediately, so if you cancel on the date, watch your account, they get sneaky.

Date of experience: September 5, 2022
Michigan
1 review
4 helpful votes
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Over rated
September 3, 2022

Saw a commercial for Paramount Plus and decided to give it a try. Netflix and Disney Plus were good, so I thought paramount would be alright to. WRONG, had paramount for a month, for free and it worked ok. As soon as I started payjng for it, that's when the app crashed. Everytime I tried watching something, it would either take 2 to 3 minutes or crash. WHAT A JOKE. Tried getting help and doing everything the online troubleshooting said. Nothing helped. So PLEASE DON'T WASTE YOUR MONEY

Date of experience: September 3, 2022
California
1 review
2 helpful votes
Follow Thomas W.
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The app whether in a browser or on Firestick is clunky and cluttered. It does not show when a new episode is ready, and it doesn't always show accurately which episodes have been watched. The biggest problem is that customer service doesn't help. Paramount Plus on my Firestick doesn't work (it closes as soon as it opens or quits streaming for no reason). I "upgraded" to annual with the promise of a new Firestick, but the code provided does not work. So, what we have is good programming that I can't access.

Date of experience: June 15, 2022